Brent Steed
Brent Steed at Ken Ganley Kia Alliance

Brent Steed

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

5.0
13 Reviews

Hi, I’m Brent! I’ve been a Service Advisor for over 23 years, and I still love what I do—helping people take care of their vehicles with honesty and confidence. I believe great service starts with clear communication and treating every customer like family. Whether you're in for routine maintenance or something unexpected, I’m here to make the process simple, stress-free, and transparent. My goal is to make sure you leave feeling taken care of and confident in every visit.

5.0

13 Reviews

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13 Reviews of Brent Steed

April 17, 2025

Dealership Rating
Employee Rating

Very professional and friendly service. Excellent service on first visit for maintenance. Very pleasant waiting room with plenty of snacks and beverages. Highly recommend to all my friends. More

by Sikora277
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

April 16, 2025

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Great service! Completed in less than an hour plus a car wash. Very pleased with it! Service advisor Brent was pleasant, friendly and professional. More

by Maxonbg
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2025

Ken Ganley Kia Alliance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2025

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The service I received was fast and the men at the counter were very helpful. More

by Grayson Morrow
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2025

Ken Ganley Kia Alliance responded

So happy to hear you had a great visit with us! Please come see us again and have a wonderful day!!

March 26, 2025

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What I appreciated most was the comfortable, no pressure atmosphere with very knowledgeable and friendly staff. While I waited to have my Soul serviced I test drove a couple new cars. The next day I was bac More

by Jeanne
Service Price Transparency
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Recommend Dealer
Yes
Mar 29, 2025

Ken Ganley Kia Alliance responded

Hi Jeanne! So happy to hear we were able to get you into a new car and you had a great experience with us! Please let us know if you need anything in the future! We appreciate you! Take care!

March 22, 2025

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A a a a a a a a a a a a a a a a a a More

by Trin.shuman51
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Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Mar 25, 2025

Ken Ganley Kia Alliance responded

Hi, thank you so much for your high rating! We look forward to your next visit! Take care!

March 13, 2025

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Excellent service from Josh Davis,I was taken back a little with the price but other than that it was great More

by keithchristner
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

Ken Ganley Kia Alliance responded

So happy to hear Josh was able to take good care of you! Please let us know if you need anything in the future! Thank you!

March 12, 2025

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My car was taken to Service immediately. The work needed was discussed and when another issue was found I was alerted by the attendant who discussed it with me as well. Work was all done in More

by Ccow919
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Service Communication
Recommend Dealer
Yes
Mar 15, 2025

Ken Ganley Kia Alliance responded

So happy to hear we took great care of you and you enjoyed your visit with us! Please come see us again! We appreciate you! Have a splendid day!!

February 20, 2025

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Employee Rating

Brent was very friendly and attentive, a good listener & kept me updated, didn't have a loaner car since the part took 4 days to get, he did arrange for pick up & drop off Brent's a keeper More

by Debbiekirkland65
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Ken Ganley Kia Alliance responded

Hi Debbie! So happy to hear Brent took great care of you! Please let us know if you need anything in the future! Have a wonderful day!

February 18, 2025

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Employee Rating

Comfortable set up, snacks and beverages while you wait, TV to watch. Knowledgeable and friendly staff. More

by susankenna1987
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! We appreciate your business and hope to see you again! Take care!

February 15, 2025

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Employee Rating

Friendly fast service at a affordable price. Clean waiting with snacks, water, coffee and tea. More

by cddougie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Ken Ganley Kia Alliance responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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