RAV4 Sale
Wonderful customer service! So very, very helpful in finding exactly what we needed and wanted. Highly recommend this Toyota dealership and this sales
Wonderful customer service! So very, very helpful in finding exactly what we needed and wanted. Highly recommend this Toyota dealership and this salesman. Great experience with buying our Toyota.
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by elizabethhh
Apr 07, 2014 -
Fred Anderson Toyota of Charleston responded
We really appreciate the kind words, Elizabeth. We can't tell you how happy we are to have you as a part of our family here at Toyota of Charleston. It's always a pleasure seeing you when you come in. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Thank you for your support.
Sincerely,
Steven Rhoads – GM
When I arrived at the Fred Anderson Toyota lot, I had
previously looked at other brands of cars and had a couple already narrowed down. When I was greeted by Brent Poling, his approach was very personabl
previously looked at other brands of cars and had a couple already narrowed down. When I was greeted by Brent Poling, his approach was very personable. I felt welcomed and appreciated as opposed to being just another sale. Brent was very attentive to my needs, knowledgeable, honest and friendly. His professionalism and demeanor alone was enough for me to finalize my decision on purchasing a 2014 Toyota Corolla S; which I am very well pleased. He made my car buying experience truly enjoyable. I would recommend Fred Anderson Toyota to anyone and would advise them on retaining Brent Poling as there sales person. I look forward to doing future business with Brent and Fred Anderson Toyota.
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by tjt369
Jan 15, 2014 -
Fred Anderson Toyota of Charleston responded
Thanks a lot for leaving a great review! We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It’s great to hear that Brent gave you a pleasant experience. When our customers come into our dealership, we want them to know we are a team they can trust. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
I called Fred Anderson Toyota of Charleston to inquire
about purchasing and trading in my car. I spoke with Dan Marflake. I arrived at the dealership, and was nicely greeted by the salespersons outside. S
about purchasing and trading in my car. I spoke with Dan Marflake. I arrived at the dealership, and was nicely greeted by the salespersons outside. So I met with Brent Poling, he greeted me with a smile. I told Brent P what I was looking for. He showed my a few cars, in which I liked them all. Brent explained the buying process in-dept. I explained my budget to him and told him the payments I needed. I ended up with a Silver 2014 Toyota Camry. Alesia Durr, and Eddie Nuttall in the finance department got my payments very affordable. Fred Anderson Toyota of Charleston team is the Best.
If you want excellent car buying experience please go to Fred Anderson Toyota of Charleston and see Brent Poling and the rest of the team.
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by cynt7
Other Employees Tagged:
Alesia Durr, Danny Marflake, Eddie Nuttall
Nov 01, 2013 -
Fred Anderson Toyota of Charleston responded
Cynthia, thank you very much for both your patronage and this outstanding review! I am very pleased to hear that you had such a wonderful shopping experience with us and that you found everyone to be so helpful. We strive to provide our customers with the absolute best service possible, and it's always a delight when they notice that value in their experiences. I would also like to congratulate you on your new 2014 Camry! They are excellent cars, and we hope that you truly enjoy yours. If there is anything else that we can do for you, please do not hesitate to give us a call or swing by the dealership. We hope to see you again soon!
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
We looked all over the East coast for a new or used
Toyota Tundra. We got good pricing from Fred Anderson earlier in the year, and just wasn't ready to make a deal. Danny Marflake stayed in contact,
Toyota Tundra. We got good pricing from Fred Anderson earlier in the year, and just wasn't ready to make a deal. Danny Marflake stayed in contact, without being pushy at all, and always was responsive to my questions and responded quickly when I asked for a sale price on a truck. Finally, we decided to purchase a new truck and I contacted Danny. They had the truck I wanted and were ready to move it to their dealership. Danny found out the truck had over 1800 miles on it from the other dealership's general manager driving the truck as a demo. He immediately contacted me and let me know that this truck would have some miles or they were willing to get another truck with no miles, for the same price. We opted for the other truck, they had the same package and color. It was an all around great experience working with these folks. Thanks again guys!
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by raustin84
Other Employees Tagged:
Don Hesher
, Danny Marflake
Jun 24, 2013 -
Fred Anderson Toyota of Charleston responded
Congrats on the purchase of your new Toyota! I really appreciate you taking the time to leave feedback about your experience at our dealership. Customer input is an important part in helping make our service the best it can be. Ensuring that we provide a quality shopping experience to all of our customers is one of our top priorities. I’m glad to hear that Danny was able to assist you with your car purchase. We are dedicated to making sure we do everything we can to make you feel welcome and supported during your visits. We look forward to working with you in the future. In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership.
Sincerely,
Steven Rhoads, GM
srhoads@anderson-auto.com
Dealership highly recommended. Brent's knowledge made
process of buying easy. He is always available for my questions. Makes me feel like a special customer.
process of buying easy. He is always available for my questions. Makes me feel like a special customer.
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by bot0
Apr 29, 2013 -
Fred Anderson Toyota of Charleston responded
Thank you so much for your five-star review of Fred Anderson Toyota of Charleston! Brent will also appreciate your kind words. He is part of a team dedicated to providing a hassle-free, stress-free car buying environment for all our customers. Our staff makes themselves available to answer your questions and give you the information you need. We appreciate and value your recommendations. If you have any questions or concerns with your new vehicle, please let us know. Remember, for online specials and deals, Like us on Facebook and Follow us on Twitter.
Sincerely,
Steven Rhoads – GM
srhoads@anderson-auto.com
Brent Poling was extremely helpful and efficient! After
we bought our vehicle he was gracious enough to take time out of his day to drive to my work and pick up the vehicle to have one thing serviced. He
we bought our vehicle he was gracious enough to take time out of his day to drive to my work and pick up the vehicle to have one thing serviced. He was kind and I will definitely recommend friends and family going to him.
The Mongeons
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by Cindy163005
Other Employees Tagged:
Brent Poling
Apr 24, 2013 -
Fred Anderson Toyota of Charleston responded
We really appreciate you leaving such a great recommendation and review! I am glad you were so pleased with the service you received at Fred Anderson Toyota of Charleston. We strive to make sure our sales team is as knowledgeable and supportive as possible, so our customers are well informed when deciding which vehicle is right for them. I’m happy to hear that Brent was so accommodating and was able to assist you with your needs, even after the purchase was complete. If you need any further assistance with your vehicle, please let us know. To stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates.
Sincerely,
Steven Rhoads – GM
srhoads@anderson-auto.com
The dealership was delightful to work with. Brent was
knowledgeable, patient and efficient. He assisted my husband w/ buying a used truck. He took care of the details and repairs in a timely manner to
knowledgeable, patient and efficient. He assisted my husband w/ buying a used truck. He took care of the details and repairs in a timely manner to suit our schedule. We look forward to working w/ FA Toyota again in the future.
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by pamelacb
Apr 23, 2013 -
Fred Anderson Toyota of Charleston responded
Thanks for taking time to leave your feedback and let us know how we're doing. It’s nice to hear we were able to give you and your husband such a great car-buying experience. Brent and the rest of our sales team strive to give our customers the top-notch service and support they would come to expect from any quality dealership. Our team is committed to supporting our customers any way we can, and Brent is a perfect example of that commitment. We really appreciate your business and are glad we could assist you. It's great to know that our dedication to quality customer service has made you long-time customers. We are always happy to help, so if you have any other questions, just let us know. We look forward to your next visit! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership.
Sincerely,
Steven Rhoads – GM
srhoads@anderson-auto.com
When my 2011 toyota tacoma's payment got to be more
than I could handle Leroy worked hard to get me into a truck I could afford and I didn't even purchase the tacoma from them. Overall pleasant experie
than I could handle Leroy worked hard to get me into a truck I could afford and I didn't even purchase the tacoma from them. Overall pleasant experience.
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by dan0
Other Employees Tagged:
Leroy Jones
Apr 16, 2013 -
Fred Anderson Toyota of Charleston responded
We really appreciate you taking the time to leave a review for our dealership. When customers come on our lot, they can take comfort in knowing that they are receiving high-quality customer service. Leroy exemplifies our commitment to customer service and I’m glad he was able to help you with your purchase. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. Our doors are always open, so if you need any further assistance with your truck, let us know. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Sincerely,
Steven Rhoads – GM
srhoads@anderson-auto.com
Never have I ever been greeted with such hospitality and
kindness at a car dealership. They have great cars and great service. I highly recommend.
kindness at a car dealership. They have great cars and great service. I highly recommend.
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by Cosley
Other Employees Tagged:
Dana Lee, Dan Mayer
Apr 09, 2013 -
Fred Anderson Toyota of Charleston responded
We really appreciate you taking the time to let us know how we are doing. Giving our customers a high-quality car-buying experience is our top priority and we do everything we can to support our customers. Our sales team also strives to make sure our customers feel welcome and supported during their visits to buy a new car. When customers come on our lot, they can take comfort in knowing that they are receiving high-quality customer service. Enjoy your new car and we look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership.
Sincerely,
Steven Rhoads – GM
srhoads@anderson-auto.com
I recently purchased my fourth FJ CRUISER at the
dealership.
The entire experiece was pleasant and intense from beginning to end.
My sales person Brent Poling was attentive, respectful and very pr
dealership.
The entire experiece was pleasant and intense from beginning to end.
My sales person Brent Poling was attentive, respectful and very professional.
He is very personable going above and beyond to make you feel comfortable.
His knowledge of Toyota products and services is impressive. I highly recommend him.
Heather Parker is also highly impressive with her service skills.
George J. Wilds
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by usnavyw2
Other Employees Tagged:
Heather Parker
Mar 25, 2013 -
Fred Anderson Toyota of Charleston responded
Thanks a lot for the excellent review and recommendation! We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It’s great to hear that Brent and Heather gave you a pleasant experience. It is a point of pride that we do everything we can to support our customers during their time at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Sincerely,
Steven Rhoads – GM
srhoads@anderson-auto.com