Brent Penn | Page 45

Kept their promises I have been car shopping for over 20 years and have been lied to, cheated, and had promises over the phone have last minute gotcha costs once I got to I have been car shopping for over 20 years and have been lied to, cheated, and had promises over the phone have last minute gotcha costs once I got to the dealership. This didn’t happen at Northside with Joe Finley. Another Lexus dealership gave me an incredible offer on a vehicle I was interested in buying. They asked me to come in to finalize the deal. Before going in, I gave Northside a chance to bid for my business. They said they’d beat it by $500 so I went to them instead. Once there, we found out the sweet deal at the other dealership was on a severely hail damaged vehicle and that was why the deal was so good. Even with that new information, Joe and his manager honored the original offer that they gave me. That meant a lot to me and they have earned my business going forward. Thank you for being a dealership of integrity! That is a very rare thing. The best car buying experience I’ve ever had! More

by Garrett M Verified Customer Verified Customer

Report | Print

Always Excellent! Northside Lexus is the best dealership I have ever dealt with. Always excellent service and of course Lexus quality! Mark Green did a great job fi Northside Lexus is the best dealership I have ever dealt with. Always excellent service and of course Lexus quality! Mark Green did a great job finding the right car for me at a good price. He helped me carefully check the vehicle before I made the purchase and their was never any pressure. Tyler, in sales mgmt was friendly and fair. Chris, one of the service master techs was very knowledgeable and helped answer all my technical questions. It doesn't get better than this. Highly recommended! More

by ThomasTX Verified Customer Verified Customer

Report | Print

Easy Peasy Donnie and Brent made the process very easy and simple. In and out in less than 90 minutes. Car was ready to pick up 2 days later and drives perfect. Donnie and Brent made the process very easy and simple. In and out in less than 90 minutes. Car was ready to pick up 2 days later and drives perfect. More

by GREGORYORGERON Verified Customer Verified Customer

Report | Print

Great exerience! Working with Jason Yeoman was great! Answered all my questions. Thoroughly explained the car buying process at Northside Lexus. I never felt pressured Working with Jason Yeoman was great! Answered all my questions. Thoroughly explained the car buying process at Northside Lexus. I never felt pressured into making a decision about the car I bought. Jason respected the time I needed to make my decision, which I greatly appreciated. Once I made my decision, Jason reviewed all the features of the car I chose, and personalized the car to my requests. Brent Penn reviewd all the financial options, and made sure I understood everything. Working with Jason and Northside Lexus was worth my 3 hour trip! More

by laledet Verified Customer Verified Customer

Report | Print

Great experience I had a wonderful experience working with Mark. I was nervous going to a dealership and having to deal with a pushy salesman but Mark made the whole I had a wonderful experience working with Mark. I was nervous going to a dealership and having to deal with a pushy salesman but Mark made the whole process comfortable. I’m glad to have worked with him and am very happy with the purchase of my car! More

by MELISSA.PINEDO Verified Customer Verified Customer

Report | Print

Lease 2019 RX350 Fabulous dealership, great variety of vehicles or they will find the one you want. My 2015 Lexus RX 350 was purchased through Bobby Bosley...so I wen Fabulous dealership, great variety of vehicles or they will find the one you want. My 2015 Lexus RX 350 was purchased through Bobby Bosley...so I went to see him about a new one. He was very helpful in explaining how to lease a car, courteous, and well informed. Then I went to Brent Penn (he also assisted with my first purchase). Same goes for him as friendly, courteous, and knowledgeable . Then I saw Brian Cobb to assist with the new features on the car. He was very patient, knowledgeable, and courteous. More

by micahsyaya Verified Customer Verified Customer

Report | Print

Great guys Great place. Third car purchased from them. Love them Always willing to help. Great prices and customer service I will always refer them. Can Great place. Third car purchased from them. Love them Always willing to help. Great prices and customer service I will always refer them. Can’t wait for new location More

by debbiemoney2018 Verified Customer Verified Customer

Report | Print

Purchase Had in stock what I was looking to purchase; ease of doing business with your dealership. Upfront honest answers to all questions. Understood what I Had in stock what I was looking to purchase; ease of doing business with your dealership. Upfront honest answers to all questions. Understood what I was looking for in a vehicle including price range and met my needs. More

by bradenb Verified Customer Verified Customer

Report | Print

Good Car Good Sales I am the repeat customer of GX460. It's really a nice car! When we arrived at the store a monthe before the end of our old GX460 lease, Eric Fuller I am the repeat customer of GX460. It's really a nice car! When we arrived at the store a monthe before the end of our old GX460 lease, Eric Fuller suggested we lease a new 460. He gave us a comparision of the two options, and finally we took his advise. Everything went well then and we got our favorite car. More

by guoway Verified Customer Verified Customer

Report | Print

New car purchase Friendly, detailed and easy sales process. Left no unanswered questions and went over ever aspect of the vehicle that we were purchasing to include th Friendly, detailed and easy sales process. Left no unanswered questions and went over ever aspect of the vehicle that we were purchasing to include the finance. More

by KENYA.V.WILLIAMS Verified Customer Verified Customer

Report | Print