Brent Cooper
Brent Cooper at Niello Volkswagen
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Brent Cooper

SERVICE CONSULTANT

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
108 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

10 yrs, 2 mos

Specialties & Trainings

MASTER CERTIFIED VOLKSWAGEN CONSULTANT

4.9

108 Reviews

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108 Reviews of Brent Cooper

December 01, 2024

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Employee Rating

Great customer service Very nice and professional service respectful to customers needs done more and beyond More

by mayst2002
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 24, 2024

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Nice people and good service. very approachable and I really appreciate those kind of people More

by SANALANKE
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Recommend Dealer
Yes
Nov 25, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 23, 2024

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I was provided excellent service and everyone was extremely courteous and helpful throughout my purchase. I would highly recommend Niello to anyone. My salesperson Steve went above and beyond from th More

by LANELEWIS
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Recommend Dealer
Yes
Nov 25, 2024

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and the team met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 22, 2024

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Always treated like a friend returning to “family”. Even employees from Roseville VW still greet me by name and a smile. This service was a short one as it only involved programming a key fob that wa More

by SJHGRANITEBAY
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Recommend Dealer
Yes
Nov 25, 2024

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 20, 2024

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Yes Brent was great and explained everything to me that I needed to know about my car. More

by blsales30
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Recommend Dealer
Yes
Nov 20, 2024

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brent here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 16, 2024

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Brent was great. Kept me updated and went over all my options. Great dealership and people. More

by cmd34_98
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Recommend Dealer
Yes
Nov 18, 2024

Niello Volkswagen responded

We are very happy Brent provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 15, 2024

Dealership Rating
Employee Rating

They were great. Kind, courteous, and efficient. I would definitely recommend them if you have any questions or concerns regarding your car. More

by randymh.mh
Service Price Transparency
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Recommend Dealer
Yes
Nov 15, 2024

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 14, 2024

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Every experience I’ve had at Niello is a very welcoming and kind experience. They are very helpful with any questions you may have. More

by EKANDERSON01
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Recommend Dealer
Yes

Other Employees Tagged: Khaled Jamal, Jack Felts

Nov 15, 2024

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 10, 2024

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Employee Rating

Very fast and efficient service. I liked the text that alerted me to the status of the service so I was able to travel to the dealership on time to pick it up. Brent Cooper was very More

by CERATIV
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Recommend Dealer
Yes
Nov 11, 2024

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with Brent Cooper. We're glad to hear he delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 10, 2024

Dealership Rating
Employee Rating

The service was great, but they forgot to wash the car as promised. Plus, I was impressed that they furnished Lyft to assist me getting to and from the dealership. More

by RORY.WHITEHEAD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 11, 2024

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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