Brent Cooper

I had to get my windshield replaced. I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was trying to get my pre-scheduled loaner car; since I was under 25, the loaner couldn't be put in my name. I had my father come out, we put it under his name, and we went on with our day. The loaner car was a higher trim, brand-new VW Atlas. The car was done ahead of schedule, later that day. They let us pick it up the morning after. So far, the windshield is holding up, all my systems are working fine, and the car is still in one piece—thumbs up for service. More

by parsa Verified Customer Verified Customer

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Awesome customer service. Brent did keep inform through the all process of my vehicle service was done in timely manners and well done. Thank you Brent. Brent did keep inform through the all process of my vehicle service was done in timely manners and well done. Thank you Brent. More

by RGAITA91 Verified Customer Verified Customer

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Brent was extremely knowledgeable and stayed on top of my servicing from check in to paying out, and departing. This location is always my go to! servicing from check in to paying out, and departing. This location is always my go to! More

by Autheniq Verified Customer Verified Customer

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Exceeded expectations! Honest and prompt service, timely turnaround, reasonable cost and quality outcome along with good communication. Honest and prompt service, timely turnaround, reasonable cost and quality outcome along with good communication. More

by ALEXTARDIF Verified Customer Verified Customer

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Fast, friendly and professional service. Thanks AJ and his team for the above and beyond help. Thanks AJ and his team for the above and beyond help. More

by LADDAWAN.DEPATTARAKUL Verified Customer Verified Customer

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Matthew was amazing. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. More

by MARQUEZJR1 Verified Customer Verified Customer

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Very efficient and customer oriented. Wish you were located in Roseville or Rocklin. Appreciate your uber service. Wish you were located in Roseville or Rocklin. Appreciate your uber service. More

by donna.lunardini Verified Customer Verified Customer

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Helpful and efficient I will return there for my VW needs I like the LYFT options I like the LYFT options More

by COAOPZ22 Verified Customer Verified Customer

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Brent was very helpful and assisted me to set up CarPlay which hopefully will solve the problem I was having with my Tiguan randomly unpairing from my iPhone. which hopefully will solve the problem I was having with my Tiguan randomly unpairing from my iPhone. More

by GMILLER372 Verified Customer Verified Customer

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Very service oriented. Grateful for the flexibility and communication. Keep up the great work. Thank you Grateful for the flexibility and communication. Keep up the great work. Thank you More

by TKRAIKER Verified Customer Verified Customer

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