Brent Cooper
Brent Cooper at Niello Volkswagen

Brent Cooper

SERVICE CONSULTANT

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

Contact Me
4.9
139 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

10 yrs, 8 mos

Specialties & Trainings

MASTER CERTIFIED VOLKSWAGEN CONSULTANT

4.9

139 Reviews

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139 Reviews of Brent Cooper

June 26, 2025

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Employee Rating

Matthew was amazing. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. More

by MARQUEZJR1
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Recommend Dealer
Yes

June 26, 2025

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Fast, friendly and professional service. Thanks AJ and his team for the above and beyond help. More

by LADDAWAN.DEPATTARAKUL
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Recommend Dealer
Yes
Jun 26, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 19, 2025

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Very efficient and customer oriented. Wish you were located in Roseville or Rocklin. Appreciate your uber service. More

by donna.lunardini
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Recommend Dealer
Yes
Jun 19, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 13, 2025

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Helpful and efficient I will return there for my VW needs I like the LYFT options More

by COAOPZ22
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson

Jun 13, 2025

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 28, 2025

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Brent was very helpful and assisted me to set up CarPlay which hopefully will solve the problem I was having with my Tiguan randomly unpairing from my iPhone. More

by GMILLER372
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Recommend Dealer
Yes
May 28, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 23, 2025

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Very service oriented. Grateful for the flexibility and communication. Keep up the great work. Thank you More

by TKRAIKER
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Recommend Dealer
Yes
May 23, 2025

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 18, 2025

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Would definitely take my car there again. Very Polite and respectful. Car was cleaned when I got it back. Thank you. More

by RACHARLEY57
Service Price Transparency
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Recommend Dealer
Yes
May 18, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 15, 2025

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I've been a fan of Niello Volkswagen for many years. I have never been disappointed in the attention that I have received when taking advantage of the maintenance facility for servicing my cars. The s More

by RFS1733
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb, Travis Cole

May 16, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 12, 2025

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Everyone was helpful and friendly, I was treated well. They did a great job on my car. More

by JCiauri
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Recommend Dealer
Yes
May 12, 2025

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 28, 2025

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Employee Rating

Seamless maintenance from dropping the vehicle off to the Lyft ride to work to the Lyft ride back to the dealership. Could not be better!!! More

by LISAJ365
Service Price Transparency
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Recommend Dealer
Yes
Apr 28, 2025

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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