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Brent Cooper
Brent Cooper at Niello Volkswagen
Refer Me

Brent Cooper

SERVICE CONSULTANT

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
102 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

10 yrs, 1 mo

Specialties & Trainings

MASTER CERTIFIED VOLKSWAGEN CONSULTANT

4.9

102 Reviews

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102 Reviews of Brent Cooper

November 15, 2024

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Employee Rating

They were great. Kind, courteous, and efficient. I would definitely recommend them if you have any questions or concerns regarding your car. More

by randymh.mh
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Recommend Dealer
Yes
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Nov 15, 2024

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 14, 2024

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Every experience I’ve had at Niello is a very welcoming and kind experience. They are very helpful with any questions you may have. More

by EKANDERSON01
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Recommend Dealer
Yes

Other Employees Tagged: Khaled Jamal, Jack Felts

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Nov 15, 2024

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 10, 2024

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Employee Rating

Very fast and efficient service. I liked the text that alerted me to the status of the service so I was able to travel to the dealership on time to pick it up. Brent Cooper was very More

by CERATIV
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Recommend Dealer
Yes
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Nov 11, 2024

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with Brent Cooper. We're glad to hear he delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 10, 2024

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The service was great, but they forgot to wash the car as promised. Plus, I was impressed that they furnished Lyft to assist me getting to and from the dealership. More

by RORY.WHITEHEAD
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Recommend Dealer
Yes
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Nov 11, 2024

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 08, 2024

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They were very professional , quick and knowledgeable. Brent was helpful and very friendly I recommend him. More

by AKITAY01
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Recommend Dealer
Yes
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Nov 11, 2024

Niello Volkswagen responded

Quality customer service is always our number one priority, and we're happy to hear that Brent met your expectations. Thank you for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 01, 2024

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I have trusted Niello to keep my Volkswagens in good repair for more than 20 years. More

by FRBAXTERGUIGLI
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Recommend Dealer
Yes
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Nov 03, 2024

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 29, 2024

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The dealership is wonderful, this is my 3rd car from niello. Keep up the excellent service and I’ll be back. More

by LUCYGALLI
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Recommend Dealer
Yes
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Oct 29, 2024

Niello Volkswagen responded

Thank you for the kind words for our team, Lucy! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 20, 2024

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Got a tuneup - Brent and his team got my 2007 Rabbit running like a new car. Easy drop off / pick-up, thorough communication, and overall excellent experience. More

by CSMITH
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb , Jason Wanner

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Oct 20, 2024

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 19, 2024

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Employee Rating

This was a very quick visit. There was nothing wrong with the vehicle. All I needed was to have a key fob program. Cooper and the parts staff (I was in two weeks ago to order the More

by MOTORMIKE31M1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: I do not have the names for the two guys in the parts department.

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Oct 20, 2024

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 17, 2024

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Employee Rating

Having weekend appointments is incredibly helpful and everyone is kind, efficient, and capable. Highly recommend! More

by lillianhazelbutzow
Service Price Transparency
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Recommend Dealer
Yes
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Oct 18, 2024

Niello Volkswagen responded

Lillian, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brent met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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