Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Brent Caswell
Brent Caswell at Mercedes-Benz of Des Moines

Brent Caswell

Sales

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

4.9
10 Reviews
4.9

10 Reviews

Write a Review

10 Reviews of Brent Caswell

August 28, 2024

Dealership Rating
Employee Rating

Great service always. Ben Knutson always takes care of all my service needs. I especially appreciate the excellent communication all the way along the service visit. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson, Anthony Gladney

Report | Print
Aug 30, 2024

Mercedes-Benz of Des Moines responded

Hi Bill! We're delighted to hear that Ben and the team at Mercedes-Benz of Des Moines provided excellent service and communication. Thanks for sharing your experience and come again soon!

July 11, 2024

Dealership Rating
Employee Rating

This was a Internet purchase. Our sales rep was great and working with the dealership being over 700 miles apart was is a great experience More

by mcelyea883
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jul 17, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that your internet purchase experience with Mercedes-Benz of Des Moines was great, even from 700 miles away! Thanks for the positive feedback and enjoy your new vehicle. Come again soon!

June 16, 2024

Dealership Rating
Employee Rating

Called and purchased my vehicle in less than an hour. Also, I had no idea that they delivered. I was satisfied with the customer service. 10/10. More

by Shad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brahim Bouhaik, Emir Abidovic, Midhat Efendic, Michael Leone, Natthanial Devick, Christian Firestine

Report | Print
Jun 19, 2024

Mercedes-Benz of Des Moines responded

Shad, we're delighted to hear that your experience with Mercedes-Benz of Des Moines was quick and satisfying! Enjoy your new vehicle and thanks for the fantastic review! We look forward to seeing you again!

May 17, 2024

Dealership Rating
Employee Rating

I am satisfied with the service done to my 2016 Mercedes Benz Sprinter. It was awesome! More

by crispinbaseka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Benjamin Knudson, Ryan Parmerlee, Brad Ashby, Anthony Gladney, Brahim Bouhaik, Emir Abidovic, Midhat Efendic, Natthanial Devick

Report | Print
May 21, 2024

Mercedes-Benz of Des Moines responded

Hello Crispin! Thanks for letting us know that you're satisfied with the work from our team at Mercedes-Benz of Des Moines. Come again soon!

March 16, 2024

Dealership Rating
Employee Rating

Friendly staff and they helped me to get into a nicer vechile. Treated with respect and kindness. More

by kimmerd18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Gladney

Report | Print
Mar 18, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had a great visit with our friendly team at Mercedes-Benz of Des Moines. Drive safe and come again soon!

March 03, 2024

Dealership Rating
Employee Rating

Great experience purchasing our car. Our salesman Brent couldn’t have been more helpful from start to finish More

by ja.ford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Mar 04, 2024

Mercedes-Benz of Des Moines responded

Hello! We're so glad to know that Brent was able to assist you throughout your car buying journey at Mercedes-Benz of Des Moines. Thanks for sharing your great experience with us. Drive safe and come again soon!

December 24, 2023

Dealership Rating
Employee Rating

Nate was wonderful as always when i am needing service on my vehicle! Would definitely recommend The Mercedes-Benz service for any of your needs! Or if you need a new ride definitely stop in! More

by Yelena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Brad Ashby, Brahim Bouhaik, Emir Abidovic, Midhat Efendic, Natthanial Devick, Christian Firestine

Report | Print
Mar 26, 2024

Mercedes-Benz of Des Moines responded

Hello Yelena! We're delighted to know that Nate continues to provide you with excellent service at Mercedes-Benz of Des Moines. We appreciate your recommendation and look forward to assisting you in the future!

September 28, 2023

Dealership Rating
Employee Rating

Very helpful and fair. Responsive and competent. I’ve done business with this dealer for over 33 years. More

by George F
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Rowold Sales Manager

Report | Print
Sep 28, 2023

Mercedes-Benz of Des Moines responded

Thank you for your 33 years of support! The Mercedes-Benz Sprinter of Des Moines team looks forward to many years to come!

Sep 28, 2023

George F responded

John Rowold gave us exceptional service as sales manager. He worked hard to special order the exact model we wanted, which was in short supply worldwide. We just received it, and it was worth the wait. Thanks again for going the extra steps!

September 28, 2023

Dealership Rating
Employee Rating

Every person we dealt with was kind, courteous,,accommodating, and.very professional. Would recommend for sure. More

by Lois.teply
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Rowold

Report | Print
Oct 04, 2023

Mercedes-Benz of Des Moines responded

Thank you for the positive review! Come see our team again soon.

June 13, 2023

Dealership Rating
Employee Rating

Nathan the service advisor is very good at juggling things that come up with my Mercedes I have alot of miles on the vehicle so stuff is going to happen he is always very accommodating when they do and More

by Kveenstra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Benjamin Knudson, Ryan Parmerlee, Brahim Bouhaik, Emir Abidovic, Midhat Efendic, Michael Leone, Natthanial Devick, Christian Firestine

Report | Print
Jun 14, 2023

Mercedes-Benz of Des Moines responded

Hello there! Thank you for choosing Mercedes-Benz Sprinter of Des Moines. It was a pleasure assisting you and your vehicle. We will be sure to pass along your kind words to Nathan. Come visit us again soon.

Dealership Inventory (196 Vehicles)

new 2023 Mercedes-Benz E-Class car, priced at $56,605
2023 Mercedes-Benz E-Class
new
Black exterior
Automatic
All-wheel Drive
$56,605
View Details
new 2024 Mercedes-Benz Sprinter 2500 car, priced at $65,890
2024 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
$65,890
View Details
used 2023 Subaru Outback car, priced at $26,457
2023 Subaru Outback
used
Crystal White Pearl exterior
Automatic
All-wheel Drive
$26,457
View Details
new 2024 Mercedes-Benz GLC 300 car, priced at $61,705
2024 Mercedes-Benz GLC 300
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
$61,705
View Details
new 2024 Mercedes-Benz CLE 300 car, priced at $71,210
2024 Mercedes-Benz CLE 300
new
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
$71,210
View Details
used 2023 Mercedes-Benz GLE 350 car, priced at $54,383
2023 Mercedes-Benz GLE 350
used
Black exterior
Automatic
All-wheel Drive
$54,383
View Details
View All Inventory