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Brendan Smith
Brendan Smith at Audi Coral Springs

Brendan Smith

General Manager

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

4.6
256 Reviews

Hometown: Trumbull, Connecticut I have a Bachelors Degree in Communications from Florida Atlantic University. I have been in the automotive industry for almost 20 years and involved with luxury automotive management since 2005 having joined the Audi Coral Springs team in April 2011. My exemplary service and no pressure sales attitude has gained the trust and respect of our clients. "By working faithfully eight hours a day you may eventually get to be boss and work twelve hours a day." ? Robert Frost

4.6

256 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

20 yrs, 8 mos

Languages Spoken

English English

256 Reviews of Brendan Smith

November 22, 2024

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Employee Rating

Great amazing I love it when time come to change my Audi I will see you again thank you keep up the good work More

by JONMAXANER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Meyer, Luan Nuriu, Victor Guida, Giancarlo Lopez, Chris Beaton, Al Urena , William Camacho , Michael Graves, Luana Cruz

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Nov 22, 2024

Audi Coral Springs responded

Thank you for this kind review, Jon!

November 17, 2024

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What a wonderful car buying experience. Our salesman Nigel was very patient and went into full detail to show us how to use all the features of the vehicle. They got us in and out quickly o More

by CAMPBELLDOUG13
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clint Briggs, Bret Macy, Al Urena , Nigel Pereira

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Nov 18, 2024

Audi Coral Springs responded

Thank you for this thoughtful feedback, Campbell!

November 07, 2024

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Very disappointed and loyal client lost. I was swindled by Audi Coral Springs into a pull ahead deal which was not honored. I was charged for expenses that the dealer committed to cover. Lon More

by ANA11
Recommend Dealer
No

Other Employees Tagged: Erika Bartholomew

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Nov 08, 2024

Audi Coral Springs responded

Thank you for sharing your concerns with us, Ana! I want to start by acknowledging how frustrating and disappointing this situation must be for you, especially given your long history with Audi Coral Springs. We take all feedback seriously, and it’s clear that your experience didn’t meet the high standards we strive to provide. I understand from your messages that you were expecting Audi Coral Springs to handle the remaining balances on your previous lease, as has been the case in past lease pull-ahead deals. We sincerely regret that this expectation was not met in the way you anticipated. In reviewing the situation thoroughly, I see that there were discussions regarding the coverage of your previous vehicle’s expenses, but there were no formal agreements in writing to waive all outstanding liabilities from your prior lease, which created confusion. While we did offer to cover certain costs as a goodwill gesture, such as the $663 tax-in payment and a $500 waiver on your final statement, I understand that these measures did not fully address your concerns. We deeply value your loyalty over the years, and I want to assure you that our intention has always been to act in good faith. We understand that your expectations were based on previous experiences, and we regret that the communication this time did not align with those expectations. I also recognize that the conversations with Audi Financial Services and the information from your acquaintances have only compounded your frustration. Please know that we are committed to ensuring that all of our clients feel heard and respected.While we may not be able to change the terms of the agreement that was signed, we are always willing to have an open dialogue to explore possible resolutions and work together towards a fair outcome. Again, I’m sorry that your recent experience with Audi Coral Springs has led to disappointment, and I appreciate the opportunity to address your concerns. We truly value your business and hope we can regain your trust. Please don’t hesitate to reach out if you’d like to discuss this further or if there’s anything else I can assist you with. Brendan Smith

November 05, 2024

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Audi Coral Springs is always there for you! Great dealership that values its customers and makes them feel like family! More

by bsmith80
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Recommend Dealer
Yes

Other Employees Tagged: Steve Meyer, Bret Macy

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Nov 06, 2024

Audi Coral Springs responded

Thank you for this kind review, B!

October 23, 2024

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Brianna is super sweet & makes each step of the process seemingly effortless. Her patient demeanor & kind ways helped us find something we truly loved! More

by LISAGLASS789
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Recommend Dealer
Yes

Other Employees Tagged: Brianna Gromosaik , Brianna

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Oct 24, 2024

Audi Coral Springs responded

Thank you for this generous review, Lisa!

October 14, 2024

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Excellent sales and service - friendly, no pressure, takes the time to let you move at your own pace researching a purchase, test driving. and making elective service decisions More

by ARTHURLGERMAINMD
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Recommend Dealer
Yes

Other Employees Tagged: AJ Bird - service advisor - a gem - great to work with - makes routine service and repair service decisions easy and user friendly - brings a wealth of knowledge and experience to every interaction.

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Oct 15, 2024

Audi Coral Springs responded

Thank you for this positive review, Arthur!

October 10, 2024

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All the team that was involved in the process were very helpful and nice. Sergio showed and explained the car very detailed. More

by AJPC70
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Recommend Dealer
Yes

Other Employees Tagged: Taryn Utterstrom , Sergio Kocoglu

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Oct 14, 2024

Audi Coral Springs responded

Thank you for this thoughtful review, AJ!

October 08, 2024

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Best Audi dealership and I always enjoy to visit the dealership either for a new car or service. Have been a loyal customer since 2009 and would not want to change it. The staff makes the difference! More

by Tarkan
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Recommend Dealer
Yes

Other Employees Tagged: Steve Meyer

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Oct 09, 2024

Audi Coral Springs responded

Thank you for this kind review, Tarkan!

October 04, 2024

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Everyone was great. Quick and easy. Made it very pleasant, salesman and finance were great! I would highly recommend the dealership to everyone! Thank you again. More

by Al
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Recommend Dealer
Yes

Other Employees Tagged: Paul Carmona , Taryn Utterstrom

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Oct 07, 2024

Audi Coral Springs responded

Thank you for this five-star review, Al!

September 08, 2024

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The process was easy and the sales force and the business office made the whole experience quick and seamless. More

by RIGHT2MEE47
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Recommend Dealer
Yes

Other Employees Tagged: Mike Rakowski, Al Urena , Nigel Pereira

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Sep 09, 2024

Audi Coral Springs responded

Thank you for this positive review!

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