Brenda Sullivan | Page 5

Great experience After looking at what other dealers had to offer, we called Brenda and told her what we were looking for. By the time we showed up she had pulled our After looking at what other dealers had to offer, we called Brenda and told her what we were looking for. By the time we showed up she had pulled our dream car to the front of the lot. Unlike the run around we got at the other dealers, Brenda was straightforward, professional and she stayed after hours to get our deal done. Thank you Brenda for all of your help. We love our new Tahoe!! More

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Brenda is a great sale Truck is great brenda is a kind caring car & truck sale. I love the truck is got from from Strickland in Pearland Brenda is a great salesman she i Truck is great brenda is a kind caring car & truck sale. I love the truck is got from from Strickland in Pearland Brenda is a great salesman she is very nice and kind and caring and I love the truck I love the truck I love the truck and I love this insurance Strickland and I am thankful that I have it so I'll bring her is very satisfying to be a great salesman and he said review it's hard to drive a lot of things about her but she was really good and kind to everyone it strictly was very nice and I really enjoyed buying a vehicle from there and it's a truck2013 and I'm very pleased with it thanks you I .m very satisfied with the way that she worked out with us and talk to us and help us out thanks.coy &I thank you all for a sales ment like brenda Sullivan. More

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LIKE DEALING WITH HOMETOWN BUSINESSES!! We have lived in Pearland since 1978 and have purchased several vehicles from Ron Carter/Strickland Chevrolet during that time. The sales people migh We have lived in Pearland since 1978 and have purchased several vehicles from Ron Carter/Strickland Chevrolet during that time. The sales people might change but everyone has always been super nice in helping us decide on a vehicle to purchase. I want to thank Brenda Sullivan, sales, Trevor in Finance and Blake in Technology for making the transaction so smooth. Hopefully I won't have a need to purchase again, but if I do, I will definitely visit Strickland Chevrolet first!! More

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At least they are trying I was looking for something economical and wanted to have a vehicle with an extended warranty. I went to the dealership a little later at night and to I was looking for something economical and wanted to have a vehicle with an extended warranty. I went to the dealership a little later at night and told them what I was looking for and they looked to see what they could do. They showed me a Buick SUV and swore that is was clean inside and out. Everything worked great. I said OK great, put a deposit down on the car so it could be put on the do not sale list and came back on Saturday to do paperwork. I showed up Saturday and it took much longer to do what needed to be done and I had to get the family to a wedding. They were gracious enough to let me take the car to the wedding and come back on Monday to finish the paperwork. Monday came and I was told everything is good to go just come in and sign. I get there and had to wait again over an hour to talk to the finance people. We went through the paperwork where I found out I could not get an extended warranty like I asked and then we were told oh by the way need proof residence before moving forward. I asked why was I not told this before coming and I got an answer of I am sure why you were not told. After scrambling and the use of modern technology, I got what they needed and was given a piece of paper that is conditional contract for the care depending on financing. As we (me, my wife and the salesperson) were going back over to the used car section of the dealership, I started the car and it died. I told my salesperson that this needed to be looked at because it does it all the time. I felt that my comment was kind of put on the back burner and I was just expected to deal with since the car was used. As I was driving home for the day the car died again while trying to start it and then halfway home the anti-lock brake warning light turns on. the brake act kind of funny the rest of the way home. The next day same issue with the car starting and I am off to work on the way home the anti-lock brake issue happens again and I call to let them know. I was told to bring it in so they can look at it. This is the part where they are trying. They replace everything with the front brakes and I was told they put a new fuel pump in the to see about fixing the problem with starting up. Meanwhile I get other email stating they need more paperwork for the lender out my car that was totaled. I asked why they need the information and I thought that was a done deal since I signed a contact and was told we mail you the paperwork. I got a general answer about why they need it and was referred to a financial person. I called the financial person to see if what I had would work and I have yet to hear back from the financial person. Here is where my frustration comes in. I bought my last car from this dealer and my family has bought 3 or cars from them as well. we are repeat customers and it the hoops I am having to jump through are crazy. While I am working on buying another car from them I have my second car in the shop to get AC work done. They were pretty good about getting it done , but I got the car back and my back windshield wiper and my traction control buttons do not work on the dash. I now have to take that car back so they can fix it. Now form my point of view, between the down payment on the used car and the AC work done. I have spent over $7,000.00 and I have two cars that still have issues. The Traverse that the windshield wiper does not work and the Buick that still dies when you turn the car over. It seems the fuel pump did not fix the issue. At this point I am looking to get my $5,000.00 down payment back so I do not have to deal with them. Ryan Morris More

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Nice people I have been to this dealership a couple times recently. To get my car fixed. Then purchase a car. Everyone was very nice and easy to work with. From t I have been to this dealership a couple times recently. To get my car fixed. Then purchase a car. Everyone was very nice and easy to work with. From the service station to the car salesmen. They shuttled me home in a short amount of time when my car needed to be there a few hours. Then when I purchased my car. They were easy to work with and handled everything progressional and made it very pain free. I would recommend this dealership to friends and family. Thank you Strickland! More

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Excellent customer service They were very courteous and went out of their way to make us feel valued as a customer. Along with making sure the used car we purchased was in the b They were very courteous and went out of their way to make us feel valued as a customer. Along with making sure the used car we purchased was in the best possible condition they even fed our family. I would recommend them to anyone looking to purchase a vehicle and our saleswoman Brenda wad a hoot! More

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Amazing Brenda Sullivan was an amazing sales associate! After we figured we wouldn't be able to get our truck, she found one that fit and worked with our budg Brenda Sullivan was an amazing sales associate! After we figured we wouldn't be able to get our truck, she found one that fit and worked with our budget! A year newer than the one we were trying to get first!! Johnny Martinez was great at getting us to the right price point. He was very informative and courteous! Blake Mosley was great at showing us just how our new truck worked. Thank you Strickland team! Our second truck buying experience was as fantastic as the first! You have customers for life in us! More

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Great people Brenda did a really great job in helping us find exactly what we wanted and what worked best for us. She went out of her way to help us get what we wa Brenda did a really great job in helping us find exactly what we wanted and what worked best for us. She went out of her way to help us get what we wanted . More

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Service with a smile As always went in to get my oil changed after work. John, Joey and Eric always greet me with a smile. Go to the waiting room and Barbara is always gr As always went in to get my oil changed after work. John, Joey and Eric always greet me with a smile. Go to the waiting room and Barbara is always greets you win a smile. My oil was changed and back on my way home from work in 30 minutes. More

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I purchased a 2014 Chevrolet Equinox I have bought many vehicles from Strickland Chevrolet in Pearland and have taken them there for service and collision work for many years. Paul Schaf I have bought many vehicles from Strickland Chevrolet in Pearland and have taken them there for service and collision work for many years. Paul Schaffner has always been so helpful and courteous when I've brought my car in and has a caring personality. It was a pleasure buying my recent car from Brenda Sullivan. She was very enjoyable, professional and helpful. More

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