Brenda Rosas
Brenda Rosas at Grand Prairie Ford
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Brenda Rosas

Sales Consultant

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.6
102 Reviews

My Role here at the dealership is to make sure "CUSTOMER SERVICE" is always provided!! I have worked here for 2 years. I'm from Brownsville TX. My personal motto is "We gonna make it happen" you will drive away on your new or pre-owned vehicle. I will also get you in and out of the dealership most of the times in less than 2 hours! 972-352-8000 or 817-709-6862

Dealership Experience

6 yrs, 2 mos

Industry Experience

19 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.6

102 Reviews

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102 Reviews of Brenda Rosas

November 24, 2024

Dealership Rating
Employee Rating

The best dealer ship in dallas. all car less price than all other dealer ship.stop by and check it out More

by michael ma
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

November 19, 2024

Dealership Rating
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We used Cars. com to narrow down vehicles to this dealership, it was why we went there. Their inventory selection was far better than all the surrounding dealershi More

by itzmeaj
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 20, 2024

Grand Prairie Ford responded

Thank you! We're thrilled to hear you had a great experience with our inventory and personalized service. Our team is dedicated to making the car-buying process as smooth as possible, even from afar. We appreciate your recommendation and look forward to serving more customers from your town!

November 19, 2024

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Bought a ram 1500 big horn, after two weeks later the radiator broke, dealership didn't fix l, I fixed out my pocket. More

by joelj402
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 21, 2024

Grand Prairie Ford responded

We're very sorry to hear about the issue with your truck. This is certainly not the experience we want for our customers, and we understand your frustration. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can look into this further and see how we can assist you. We value your business and want to ensure this is addressed properly.

November 19, 2024

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Very helpful and worked with my budget in mind to get me the car I wanted at the best price and upfront about it. More

by Dcscott22
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Young Kim

Nov 21, 2024

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that our team was able to work with your budget and help you find the car you wanted at the best price. Being upfront and transparent is important to us, and we're glad it made a positive impact on your experience. If you need anything further, please don't hesitate to reach out! Enjoy your new car!

November 17, 2024

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Mr, Pacheco was very professional! We really enjoyed our experience. Will be back for our future vehicles with Mr. Pacheco. More

by noel.puente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2024

Grand Prairie Ford responded

Thank you for your fantastic review, Noel! We're thrilled to hear about your positive experience with Mr. Pacheco. We look forward to welcoming you back for your future vehicle needs!

November 15, 2024

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Good customer service , Juan Flores was great and helpful , well infory and knowledgeable about the van More

by fmc525
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brett Benson , Jose flores

Nov 18, 2024

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear that Juan provided you with great service and was knowledgeable about the van. We truly appreciate your feedback and look forward to assisting you again in the future!

November 14, 2024

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Excellent experience dealing with this dealership. Employees were professional, knowledgeable, and personable! I was happy with the deal and believe I was treated fairly. Do Young Kim did an exceptio More

by flyfisherman56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Brett Benson , Do Young Kim

Nov 15, 2024

Grand Prairie Ford responded

Thank you for sharing your wonderful feedback! We’re so pleased to hear that your experience with us was excellent and that our team provided you with professional, knowledgeable, and personable service. We pride ourselves on treating our customers fairly and ensuring they feel valued. We’re thrilled that you had a positive experience and look forward to assisting you again in the future!

November 09, 2024

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Good place to do business. Welcoming and courteous staff. Free to talk to and ready to explain any concerns. More

by Markson
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Nov 11, 2024

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you felt welcomed and well taken care of by our courteous staff. We pride ourselves on providing clear communication and addressing any concerns. We look forward to serving you again in the future!

November 08, 2024

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Customer service was amazing! The sales manager Lilly was very kind, trustworthy, and attentive to my questions. I appreciated the video she sent me of the vehicle. She took great More

by the-crimson-spirit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem , Lilly sales manager

Nov 11, 2024

Grand Prairie Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that Lilly provided you with amazing customer service and took such great care of you. It's great to know that her attention to detail and the video of the vehicle made a positive impact on your experience. We’re so happy you're enjoying your new vehicle, and we’ll be sure to pass along your kind words to Lilly! If you need anything else in the future, don't hesitate to reach out.

November 06, 2024

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Employee Rating

Jose Pacheco was amazing! He kept us updated. He really worked with us to get the car the way we wanted it plus gave us merchandise on top of it. More

by ANGEL.WRIGHT13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Pacheco

Nov 07, 2024

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that Jose provided such excellent service and kept you updated throughout the process. It's great that he was able to work with you to get the car just the way you wanted and even provided some extra merchandise. We truly appreciate your feedback and look forward to serving you again in the future!

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