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Breeanna Hodge
Breeanna Hodge at Nissan of Cookeville
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Breeanna Hodge

Owner Loyalty Manager

Nissan of Cookeville

501 Neal Street
Cookeville, TN 38501

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4.6
49 Reviews

It is my mission at Nissan of Cookeville to be on a relentless pursuit of perfection with outstanding support for our customers through any interactions with our Service, Sales, or Parts departments and during the ownership of their vehicles.

Dealership Experience

6 yrs, 2 mos

Languages Spoken

English English

Employee Video

4.6

49 Reviews

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49 Reviews of Breeanna Hodge

August 17, 2024

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Employee Rating

I have purchased mini Nissan vehicles but today I was so mad to learn.I would not receive my GAP money back.Because I paid my vehicle off early.Do not buy a vehicle from this dealership. More

by Taylor17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Aug 23, 2024

Nissan of Cookeville responded

Ms. Way, As we stated on the additional review you left on another platform, Nissan of Cookeville submitted your paperwork for the cancellation your requested. We asked, as we do all cancelations, that a valid mailing address be placed on the top of the paperwork to ensure that a refund check would go to a valid mailing address, should there be one. Additionally, at the time of any cancelation request, the dealership does not know what the amount refunded is to be or when it will arrive to the customer. Nissan of Cookeville offers an expedite option for refunds, and you are correct in that it does have a $50 charge to do so. The company that provides GAP Insurance also has a $50 cancelation fee to cancel GAP insurance that they deduct from he refund before it is sent. We are not disputing that you paid your vehicle off 2 months early. However, as we tried to explain, after the pro-rated amount of time was factored into your refund amount + the cancelation fee, you did not have a refund due to you. As a dealership globally recognized in honesty, transparency, and customer service, we have no reason to keep our customers from their refunds, nor keep them from what is theirs. Should you wish to speak further on these matters, please give our management team a call at 931-528-7715.

April 23, 2024

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I have purchased two vehicles from Mr Winningham and both experiences were excellent. Ethan goes above and beyond to make sure his customers are informed about the sales process and he makes certain that hi More

by kennyreagh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Boles, Gunnar Gray, Ethan Winningham , Tito Guzman

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Apr 25, 2024

Nissan of Cookeville responded

Kennyreagh, we're so glad that we were able to go above and beyond your expectations! We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

March 10, 2024

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Walter really helped me find the perfect truck. He was very knowledgeable and wanted me to get everything that I wanted in the truck. From color, to interior features, to safety features. More

by Leejb1131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Davenport, Walter Lee, Stephanie Boles, David Holloway

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Mar 13, 2024

Nissan of Cookeville responded

Leejb1131, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We're happy we could meet your expectations! We are grateful for your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

January 31, 2024

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Always exceeds expectation and goes above and beyond for me also well as my family. Love yall! More

by LeannaS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hollie Crabtree

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Feb 02, 2024

Nissan of Cookeville responded

Leannas, thanks for your praise and kind comments about our team. We're happy we could meet your expectations! We are delighted to be your dealership of choice. Thank you for your business! If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

November 03, 2023

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Stopped by Cookeville Nissan to ask about a potential purchase and got to speak with a Michael Carrol. While I didn’t go through with my purchase, he was very patient and informative when answering all o More

by Nichole Eldridge
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Carroll

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Nov 07, 2023

Nissan of Cookeville responded

Hi Nichole Eldridge, thank you so much for your positive comments about Nissan Of Cookeville! We are thankful for the opportunity to have gotten to speak with you. Have a wonderful week and many happy miles ahead!

August 22, 2023

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went above and beyond to explain the situation, provide solutions and walk me through all aspects step by step and with patience. great customer service all around at this shop tito went above and beyond a More

by Brandon
Recommend Dealer
Yes

Other Employees Tagged: Tito Guzman, Elijah Hill

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Aug 28, 2023

Nissan of Cookeville responded

Brandon, we are so happy to read such a great review about Nissan Of Cookeville! We are grateful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful rest of your week!

August 03, 2023

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Tito and Nick provided excellent service. Navigation update completed, they worked out all the bugs. Thanks so much Nissan Of Cookeville. More

by George
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tito Guzman, Nicholas Page

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Aug 07, 2023

Nissan of Cookeville responded

George, thank you so much for your high rating! We appreciate your business with our dealership, and look forward to working with you throughout the ownership of your vehicle. Have a great weekend!

July 03, 2023

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I am thoroughly impressed with the entire Nissan team! Everyone is so helpful and kind. Michael is a phenomenal salesman! Our family is so thankful and we will recommend Cookeville Nissan to everyone look More

by Kelsey Carroll
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Recommend Dealer
Yes

Other Employees Tagged: Brady Bush, Stephanie Boles , Michael Carroll

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Jul 09, 2023

Nissan of Cookeville responded

Kelsey Carroll, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We are appreciative of your time (especially on your birthday) and your business. If there is anything further that we can do for you throughout the ownership of your new Nissan Pathfinder, please let us know. Have a wonderful rest of your week!

July 03, 2023

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Another amazing experience buying my second vehicle from Nissan of Cookeville. Extremely satisfied with pricing and the whole experience! More

by mdc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brady Bush, Scott Davenport, Stephanie Boles, Dustin Green , Michael Carroll

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Jul 09, 2023

Nissan of Cookeville responded

Mdc, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We are appreciative of your time and your business. If there is anything further that we can do for you throughout the ownership of your new Nissan, please let us know. Have a wonderful rest of your week!

May 05, 2023

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They were very quick and responsive to my initial inquiry and Cole was an amazing salesperson to deal with. He was extremely helpful and friendly and made you feel right at home when buying your vehicle. More

by Jayce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Holloway , Cole Lauerman

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May 06, 2023

Nissan of Cookeville responded

Jayce, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful weekend ahead!

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