Breanna Craig
Breanna Craig at Transwest Ford
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Breanna Craig

Service Advisor

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

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4.6
64 Reviews
4.6

64 Reviews

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64 Reviews of Breanna Craig

April 12, 2025

Dealership Rating
Employee Rating

Friendly and informative service, didn't over charge, and fairly kept me up to date on progress More

by Sukkafat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald

Apr 15, 2025

Transwest Ford responded

Thank you so much, Sukkafat1! We're glad our staff was friendly and informative. We strive to exceed your expectations! We look forward to working with you again soon! Transwest Ford

April 09, 2025

Dealership Rating
Employee Rating

I like how fast they get my car done. They changed the oil and rotated the tires. More

by none23
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Service Time
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Recommend Dealer
Yes
Apr 11, 2025

Transwest Ford responded

We're so glad to hear it, none23!! We are excited to be your hometown Ford dealership. Thank you for your support. We look forward to working with you in the future! Sincerely, The Transwest Family

April 06, 2025

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Very attentive to my needs. Always try to solve my issues. Very kind people. Word. More

by Brian
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Recommend Dealer
Yes
Apr 09, 2025

Transwest Ford responded

Thank you for the kind words, Brian. We are very happy to be able to assist you and make such a positive impact on your service experience. Thank you for your business. Transwest Ford

March 31, 2025

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Employee Rating

Mario was very professional and courteous, he always goes out of his way to make sure everything is taken care of and that we are happy with the service and with Mario it is always great! More

by ET97
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald

Apr 01, 2025

Transwest Ford responded

Thanks for saying so. ET97. Mario is a great asset to our Service Department. We appreciate your business and look forward to working with you in the future. Transwest Ford

March 29, 2025

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They sent you a coupon for a free oil change and when you take your vehicle in there then they say that they're charging you less so you have to pay out of pocket and they don't honor the coupon so just so y More

by none23
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Recommend Dealer
No
Apr 01, 2025

Transwest Ford responded

We are so sorry about this confusion, none23. We would like to hear more about your recent oil change experience. Based on the information provided, it's hard for us to identify your specific service order. Please contact our customer liaison at 303-301-7501. Again, our apologies.

March 27, 2025

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Overly expensive just for them to look at my car. She did not give me all the detail's of the recall More

by none23
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Recommend Dealer
No

Other Employees Tagged: Robert MacDonald

Apr 01, 2025

Transwest Ford responded

We are so sorry to see your review, none23. We will provide any information you are looking for on your recent recall. At your convenience, would you reach out to our customer liaison? She will gladly assist you at 303-301-7501.

March 21, 2025

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Employee Rating

I came in wanting to get my pickup cleaned up. I was very impressed by the service adviser and the detailing crew they got me in and out in about half a day. The vehicle came out looking 10 times More

by none23
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald

Mar 28, 2025

Transwest Ford responded

That's great to hear, none 23. We have a great team there to assist you with all your needs. We really appreciate your business, and we're looking forward to seeing you in the future for routine maintenance visits! Transwest Ford

March 14, 2025

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Employee Rating

Excellent service and people skills. Work completed has been very satisfactory. Willing to help to answer any question asked. More

by none23
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mario. 5 stars

Mar 24, 2025

Transwest Ford responded

Thank you so much, none23! We're glad our friendly staff answered your questions and exceeded your expectations! We look forward to working with you again soon! Transwest Ford

March 14, 2025

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Employee Rating

Very professional, great service and they had News Max playing on the TV in the waiting area! More

by jeffkimmetz
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald

Mar 24, 2025

Transwest Ford responded

Jeffkimmetz, thank you so much for taking the time to spread the word about our great team! We're so glad we could help you out. Glad you enjoyed the amenities of our waiting room! We appreciate your business and look forward to working with you in the future! Sincerely, The Transwest Team

March 14, 2025

Dealership Rating
Employee Rating

Excellent service. I like the reminders I get on my cell phone regarding my upcoming appointment. While servicing my vehicle they come to check with me before performin More

by shermankodysonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

Mar 24, 2025

Transwest Ford responded

We are so glad to have been able to serve you, shermankodysonia. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Sincerely, The Transwest Team

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