Jackie did great, he test drove the vehicle with my son
and wife. Explained all of the features of the vehicle to them. I showed up the next day to make the purchase, that went smoothly, actually one of th
and wife. Explained all of the features of the vehicle to them. I showed up the next day to make the purchase, that went smoothly, actually one of the fastest purchases that I have ever made for a new car. The whole team was very efficient and professional.
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by Jday
Verified Customer
Verified Customer
Professional, informational, some of the greatest people
you will ever meet! Once you walk in they are ready to help you!
you will ever meet! Once you walk in they are ready to help you!
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by robertomaldonado794
Verified Customer
Verified Customer
Other Employees Tagged:
Emilo & Micheal Rodriguez
Very professional and courteous.
Joshua and Mike took great care of us, listened to our concerns and helped us into our next vehicle.
Joshua and Mike took great care of us, listened to our concerns and helped us into our next vehicle.
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by n8turner4
Verified Customer
Verified Customer
Jun 19, 2025 -
Grand Prairie Ford responded
Thank you for the great review! We're happy to hear Joshua and Mike provided professional and courteous service. Enjoy your new vehicle!
When I make a deal for a car I expect to get what I make
the deal for did not happen I will look at other dealerships next time I buy before I come there again
the deal for did not happen I will look at other dealerships next time I buy before I come there again
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by jodav200
Verified Customer
Verified Customer
Other Employees Tagged:
Logan howell
Jun 18, 2025 -
Grand Prairie Ford responded
Thank you for sharing your feedback. We understand that receiving exactly what you expect during the car buying process is crucial, and we appreciate you bringing this to our attention. Our goal is to provide a seamless experience for all our customers, and we are always looking for ways to improve. To discuss your experience further, please reach out to Maricela Vera at Mvera@grandprairieford.com. We value your input and hope to have the opportunity to serve you better in the future.
Dealer changed numbers when signing
Truck had a bit of
hail damage “only on roof” which seems odd
hail damage “only on roof” which seems odd
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by OSCAR.C2875
Verified Customer
Verified Customer
Jun 17, 2025 -
Grand Prairie Ford responded
Thank you for sharing your experience with us, Oscar. We take all feedback seriously and strive to ensure that our customers have a positive experience. We understand your concerns regarding the details of the transaction and the condition of the vehicle. We would appreciate the opportunity to discuss this further and address your concerns directly. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and we will be happy to assist you.
⭐️⭐️⭐️⭐️⭐️
Great Service and Excellent Resolution.
Highly Recommend!
I recently had an issue after purchasing a vehicle from Grand Prairie Ford, and I’m happy to say that their team went above and
Highly Recommend!
I recently had an issue after purchasing a vehicle from Grand Prairie Ford, and I’m happy to say that their team went above and beyond to help resolve it. From the moment I reached out with my concerns, they were responsive, courteous, and genuinely committed to making things right.
The staff took the time to listen to my situation, followed up regularly, and made sure I left feeling valued and satisfied. In today’s world, it’s rare to find a dealership that stands behind their word and treats customers with this level of integrity and care.
Thank you to the team at Grand Prairie Ford for your professionalism and support, I wouldn’t hesitate to do business with them again!
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by parhambahador
Verified Customer
Verified Customer
Jun 16, 2025 -
Grand Prairie Ford responded
Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that you are satisfied with the deal and found our staff to be polite.
We understand the importance of timely communication and regret that you were not informed about the Raptor's sale prior to your visit. Additionally, we recognize the concern regarding your paperwork and the dash cam. Your follow-up requests are important to us, and we want to ensure that you receive the necessary updates.
Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can assist you further with your concerns. Your satisfaction is important to us, and we are committed to addressing these issues promptly. Thank you for your understanding.
Cruz was so attentive and inspired to show me the
vehicles are requested and to finally close that one aside from the amount of time I spent there it was a good experience
vehicles are requested and to finally close that one aside from the amount of time I spent there it was a good experience
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by houghlkrick
Verified Customer
Verified Customer
Jun 12, 2025 -
Grand Prairie Ford responded
We’re thrilled to hear about your positive experience with Cruz! Our team strives to provide the best service and help you find the perfect vehicle. Thank you for sharing your thoughts, and we look forward to seeing you again soon!
Everyone was incredibly helpful!
! Jackie was incredibly helpful in getting me into the exact car that I wanted for a great price!! Highly recommend Grand Prairie ford to anyone looki
! Jackie was incredibly helpful in getting me into the exact car that I wanted for a great price!! Highly recommend Grand Prairie ford to anyone looking for a new car
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by Tyler.b.wortz
Verified Customer
Verified Customer
Jun 12, 2025 -
Grand Prairie Ford responded
Thank you, Tyler, for your wonderful review! We are thrilled to hear that you had such a positive experience with Jackie and that you found the perfect car at a great price. Your recommendation means a lot to us, and we appreciate your trust in our team.
They are so friendly, and show experience on every deal
they offer , I’m very pleased to choose Grand Prairie Ford
they offer , I’m very pleased to choose Grand Prairie Ford
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by Francisco Urrutia
Verified Customer
Verified Customer
Other Employees Tagged:
Mike Rodríguez and Santos Flores
May 19, 2025 -
Grand Prairie Ford responded
Thank you, Francisco, for your wonderful review! We are thrilled to hear that you had a positive experience with our team. Our commitment to providing friendly service and expert advice is something we take great pride in, and it's rewarding to know that it resonated with you. We look forward to assisting you again in the future!
Mike answered all of my questions.
I found the service to be pretty good. I love the truck I bought.
I found the service to be pretty good. I love the truck I bought.
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by alligatortyrant
Verified Customer
Verified Customer
May 15, 2025 -
Grand Prairie Ford responded
Thank you for your positive feedback. We are delighted to hear that Mike was able to assist you effectively and that you are satisfied with your new truck. Your experience is important to us, and we appreciate your support. Enjoy your new vehicle!