Braxton Barrett | Page 2

Always pleasant when dealing with/ Jacky Jones Cleveland. Everyone friendly and knowledgeable. I would recommend to anyone Everyone friendly and knowledgeable. I would recommend to anyone More

by RJL1969 Verified Customer Verified Customer

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Jacky Jones Family of dealerships has been my family’s choice for decades now . My family and I are extremely pleased with sales service and staff at their dealerships. choice for decades now . My family and I are extremely pleased with sales service and staff at their dealerships. More

by johngarrett503 Verified Customer Verified Customer

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Braxton was great to work with. He had a great understanding of all the different options we were considering. Incredibly knowledgeable about all the trucks we looked at. He had a great understanding of all the different options we were considering. Incredibly knowledgeable about all the trucks we looked at. More

by talucci Verified Customer Verified Customer

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Fantastic service. I love coming to Jacky Jones. Everyone always speaks to me and they have an awesome assortment of snacks and drinks. I love coming to Jacky Jones. Everyone always speaks to me and they have an awesome assortment of snacks and drinks. More

by mackenziecain09 Verified Customer Verified Customer

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They take care of business. High-quality service, and they do what they say, never charge you for anything you do not need, and take care of anything they can for free. High-quality service, and they do what they say, never charge you for anything you do not need, and take care of anything they can for free. More

by JHILL38 Verified Customer Verified Customer

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Awesome dealership how they treat their customers is top tier. I would recommend the highly. tier. I would recommend the highly. More

by JFULLERTON0 Verified Customer Verified Customer

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Braxton is always a pleasure to work with. This is the second purchase I’ve made and he is very knowledgeable and cars about his customers. This is the second purchase I’ve made and he is very knowledgeable and cars about his customers. More

by ronniejcarr Verified Customer Verified Customer

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Service center is ok nothing special they are all clueless except Harrison. He is the only one worth anything at this whole dealership. Worst overall experience at a dealership I have ever had. From clueless except Harrison. He is the only one worth anything at this whole dealership. Worst overall experience at a dealership I have ever had. From months and months of not getting my truck fixed to just no compassion to someone who is out $60000 on a vehicle purchased there. If Harrison is there you can get you questions answered and promises upheld but if he isn’t everyone else is like a chicken without a head and no brains More

by MIRANDABERRY17 Verified Customer Verified Customer

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The sales , management and service facility at Jacky Jones CDJR IS TOP NOTCH I RECOMMEND them to anyone looking for a new ride at a great deal . Jones CDJR IS TOP NOTCH I RECOMMEND them to anyone looking for a new ride at a great deal . More

by johngarrett503 Verified Customer Verified Customer

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Service department as well as the collision center I would highly recommend to friends or family or both. The staff is very professional and excellent with communication. My vehicle came in on July 25th would highly recommend to friends or family or both. The staff is very professional and excellent with communication. My vehicle came in on July 25th from an auto accident in Gainesville, Georgia. My vehicle was t-boned and had to be towed to the collision Center. I dealt with Vito and Chad and both were very professional, courteous and excellent with communication regarding any updates on the vehicle while it was in their possession. Everything from when the insurance adjuster came out the claim being approved to the parts being ordered to the vehicle being assembled once the parts were received and then sent to the paint booth and then the call when it was prepped washed and ready to return to me. During this time frame I dealt with a sales associate, Braxton Barrett, who put me in a service loaner when the rental coverage on my policy maxed out. My vehicle was there for over a month and my rental car coverage on my policy had maxed out so I needed a vehicle for a few more days towards the end of the repair process and hand back time frame. They were able to put me in a service loaner so I didn't incur any extra charges on my insurance. I truly appreciate the staff here going above and beyond to take care of a customer who has purchased three vehicles in the last year and a half. The service department is also stellar. My vehicle comes out just as clean as it went in. The service department is very thorough and inspecting my vehicle and performing any maintenance whether it's routine or warranty. I've had two warranty issues that I had to take care of and they took care of it promptly and my vehicles have been wonderful. More

by DCIRIE1997 Verified Customer Verified Customer

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