Brandon Williams
Internet Sales Manager
Capital Ford of Charlotte
5411 N Tryon St
Charlotte, NC 28213
1 Review
Write a Review1 Review of Brandon Williams
October 25, 2024
I inquired about a vehicle that was used and on auto trader and was told that it needed a tire and would be ready to come look at that day. This vehicle was part of the RAV program, which was explained trader and was told that it needed a tire and would be ready to come look at that day. This vehicle was part of the RAV program, which was explained to me. I got it text message to come schedule the appointment to see the vehicle because it was ready, I schedule the appointment a day ahead and got a call that morning to confirm that I was going to be there when I show up the vehicle interior was completely torn apart and the vehicle was not ready to show at all. It also had a sticker on the front windshield that this vehicle is not for sale , I drove an hour and a half to come look at this vehicle and it was in this kind of shape which was amazing to me. No one had any clue or communicated to me that it was in this kind of shape. I would never trust anyone at that dealership with that kind of communication Performance and poor management has been my experience More
Other Employees Tagged: Tiffany - she should have known this vehicle was not ready to sell