10 Reviews
Write a Review10 Reviews of Brandon Turner
December 14, 2019
15,000 mile service Brandon is hands down the best service manager I have used in 40 years and 15 of those were Toyota. He is on top of everything that needs to be done a Brandon is hands down the best service manager I have used in 40 years and 15 of those were Toyota. He is on top of everything that needs to be done and he cares about his customers. He is awesome! More
October 05, 2019
Tacoma service Excellent service on my truck. Blower fan replaced no charge due to unit listed on Toyota service bulletin. Also had lift kit installed and front en Excellent service on my truck. Blower fan replaced no charge due to unit listed on Toyota service bulletin. Also had lift kit installed and front end alignment More
Other Employees Tagged: Chloe R
October 03, 2019
Truly exceptional and warming experience I came in for an oil change. They were very fast to do my oil change and very knowledgable about any questions I had. My service advisor, Brandon Turn I came in for an oil change. They were very fast to do my oil change and very knowledgable about any questions I had. My service advisor, Brandon Turner, was an extremely friendly and trustworthy. I am planning on coming back to him for future work. Mr. Turner is one the best service advisors I have ever dealt with. More
October 03, 2019
Great Experience Overall The service experience was good and it only took 2 hours to complete the 65,000 mile service. I forgot to ask to have my shocks checked but that was The service experience was good and it only took 2 hours to complete the 65,000 mile service. I forgot to ask to have my shocks checked but that was my fault. The only comment I have is that the low pressure tire light was on and no one told me which sensor was bad or what it would cost to fix it. Again, maybe that was my fault for not pointing it out but I thought the maintenance people would have noticed it and found out what the problem was. It has been on for about 3 months and I am continually checking the tire pressure in the 4 tires on the ground and the spare and keeping them at the specified pressure, so one or more of them must have a bad sending unit. We would like to say what a great job Brandon did in taking care of us, he is an outstanding service rep. More
September 10, 2019
Super Fast and efficient I did not have an appointment for my 80,000 mile service, but on a UT football Saturday late morning, I was in and out within an hour. My 4-Runner wa I did not have an appointment for my 80,000 mile service, but on a UT football Saturday late morning, I was in and out within an hour. My 4-Runner was washed even though I forgot to ask for the complimentary wash -- awesome job Brandon. More
August 14, 2019
Staff polite, professional, great customer service attitude They are professional, fast and efficient. I prefer to use the Toyota dealerships for my service work as they strive for perfection in the work they They are professional, fast and efficient. I prefer to use the Toyota dealerships for my service work as they strive for perfection in the work they do and I have built up a great deal of trust in their work in the past at other places I have lived. I needed some new tires, and they gave me choices and the reasons they thought these brands were the better choice than the ones I had always bought before in the past. I am happy with their service, and my car seems to be very happy with her new set of feet, she is much more responsive on taking her cornering now! More
August 08, 2019
Toyota of Knoxville Service Great service . Just oil change and tire rotation but it was done in a timely manner. Plus a free car wash! Brandon was very helpful. Great service . Just oil change and tire rotation but it was done in a timely manner. Plus a free car wash! Brandon was very helpful. More
December 15, 2018
Excellent service quickly taken care of. I honestly could not believe when the sales rep came and told me that my car was ready. They had not only made all the changes for my 5,000 mile check I honestly could not believe when the sales rep came and told me that my car was ready. They had not only made all the changes for my 5,000 mile checkup, but had also washed my VERY dirty car. Everyone was very cordial and I was in and out in a little more than 30 minutes. Toyota Care really does make a difference! Thank Toyota Knoxville! You are the BEST!. More