Brandon Terry
Brandon Terry at Jim Norton Toyota Tulsa
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Brandon Terry

Digital Sales Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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9 Reviews
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9 Reviews

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9 Reviews of Brandon Terry

July 09, 2024

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Employee Rating

Issac was very helpful and knowledgeable. Answered all my questions from beginning to end of process. Even after the sale when I had questions he immediately he got back to me very quickly. I More

by lmhpssw6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neng Yang, Isaac Wise

Jul 10, 2024

Jim Norton Toyota Tulsa responded

Thank you for the fantastic review of your experience at Jim Norton Toyota! We are thrilled to hear that Issac provided you with exceptional service, from start to finish. We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 25, 2024

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Honest about car location. The 6 hour drive was worth it when I previously drove 2 hours to another dealership who had a car marked as there was was actually still in the build More

by TIFFY-DAVIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Vincent , Shawn Hammond

May 28, 2024

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota, Tiffy! We're thrilled to hear that Eric provided you with a smooth and informed car-buying experience. Your dedication to driving the extra miles to us does not go unnoticed, and we appreciate your kind words. We look forward to serving you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

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Austin did an amazing job for us and he was very knowledgeable about the vehicle. More

by KEITH.VANDYKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Cummins

Apr 01, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write about your experience with us, Keith! At Jim Norton Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Austin was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

June 21, 2022

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Im out of state looking for a 2022 Tundra. I asked why out of state buyers have to pay an additional $1000. And directly from the salesman's (Brandon Terry) mouth. "Why do we charge an ex More

by Tundra Owner
Customer Service
Price
Recommend Dealer
No
Jun 21, 2022

Jim Norton Toyota Tulsa responded

Our customers are very important to us, as we realize we have them to thank for our many years of award-winning customer service. Your concern is currently under review with our management team. You are welcome to reach out to to Jonathan Reimbold, New Car Manager, jon_reimbold@jimnortontoyota.com, 918-250-6888 at any time to discuss this further. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

February 27, 2022

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Working with Brandon Terry was a breath of fresh air. He is a thoughtful human being who genuinely cares about helping people. From my humble perspective, after purchasing more than thirteen vehicles thr More

by toyotatraveler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Jim Norton Toyota Tulsa responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

November 15, 2021

Dealership Rating
Employee Rating

Jim Norton is the best Toyota dealership in Oklahoma! Jon Coats is a super nice guy and a pleasure to work with. More

by cabowabo80
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Coats, Zachary Ellison , Karyssa Foster, Ethan York

Nov 16, 2021

Jim Norton Toyota Tulsa responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 16, 2020

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I will not be back nor will I suggest this dealership to anyone. My husband & I came in wanting a 4Runner. Our salesman was out & we were given someone else. He only showed us 1 vehicle which was “maybe” al More

by Lmason
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

November 12, 2019

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All around a great experience! When I started the car buying process, I already had it in my mind that I was not excited and was going to get hassled. I went to a couple of dealersh More

by Ksohl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis Flores

Nov 12, 2019

Jim Norton Toyota Tulsa responded

Thank you for the excellent review! It is great to know that Brandon was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

August 21, 2019

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Employee Rating

Terry Howard excellence Have had the pleasure to get to buy from Terry and referred many friends to him. He is a wealth of a resource in the car business with a ton of expe More

by Dennis0226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Terry Howard, Brandon Tipton

Aug 26, 2019

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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