Brandon Sweeney
Brandon Sweeney at Hawk Chrysler Dodge Jeep Ram

Brandon Sweeney

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7911 Roosevelt Rd
Forest Park, IL 60130

4.7
38 Reviews
4.7

38 Reviews

Write a Review

38 Reviews of Brandon Sweeney

March 01, 2025

Dealership Rating
Employee Rating

Great customer service very courtesy accommodating with a loaner car so I would be inconvenience More

by 1055jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thanks, Jackie! We're excited to hear you had such a positive experience with our customer service. We aim to make things as smooth as possible for our customers, and it's great to know we met that goal for you. Looking forward to seeing you again!

February 26, 2025

Dealership Rating
Employee Rating

Great service I definitely recommend they fix my car just on time costumers service is really good too More

by Roquelina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Hawk Chrysler Dodge Jeep Ram responded

Roquelina, thank you for your fantastic review! We're excited to hear you had a great experience with our service and customer care. Your recommendation means a lot to us, and we look forward to helping you again in the future!

January 17, 2025

Dealership Rating
Employee Rating

U come in for service they get u in a defensive ot no problem professionals More

by Roy orr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Hawk Chrysler Dodge Jeep Ram responded

Roy, we’re thrilled to hear you had such a positive experience with our team! Providing professional service is our top priority, and your feedback truly motivates us. Thank you for taking the time to share your thoughts!

November 15, 2024

Dealership Rating
Employee Rating

They're very professional. Took their time answering any questions I had. Service was fast. More

by Ismaelvelazquez504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Ismael! We’re so happy to hear you had a great experience with our team. Providing professional and prompt service is our top priority, and we appreciate your feedback. Looking forward to assisting you again!

October 31, 2024

Dealership Rating
Employee Rating

Hawk takes the time to explain the issue and let you know up front the costs will be. I also like that they can get you a car rental if your car will be kept for more than a day More

by Davidlanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you, David! We're thrilled to hear that you appreciated our transparency and rental service. Our goal is to make your experience as smooth as possible. Your feedback motivates us to keep providing excellent service!

October 23, 2024

Dealership Rating
Employee Rating

My Service Advisor was on top of his game wish making sure I was able to get my vehicle repaired in a timely fashion. Definitely will continue utilizing Hawk for all my vehicle repair needs. Thank you More

by Djmixx649MF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your review! We're thrilled to hear about your positive experience with Brandon and the team. Providing timely and trustworthy service is our priority, and your recommendation means the world to us. We look forward to assisting you with all your vehicle repair needs in the future!

August 12, 2024

Dealership Rating
Employee Rating

Great wonderful service Daniel the front desk employee was very helpful and respectful and very clear on what's going on More

by hermz_gmez1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Hermz, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Daniel at the front desk. We strive to provide excellent service, and we're glad to hear that he was able to assist you effectively. We appreciate your feedback!

July 11, 2024

Dealership Rating
Employee Rating

Worst service. Placed on hold for over an hour each time I called, got charged for god knows what since no one will tell me or give me a receipt .im actively lookin More

by adlfintech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 12, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your feedback with us. We are sorry to hear about your recent experience and apologize for any inconvenience this may have caused. We strive to provide excellent customer service, and take your feedback seriously. At a time that works best, please contact our GM at jimk@hawkcdj.com to hopefully learn more about your situation.

June 25, 2024

Dealership Rating
Employee Rating

The worst service ever for an oil change, they gave me a price and I ended up paying more than what I was told just because they need to put 6 litters of oil tu my suv. They do not know how to price and the More

by CinthiA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Danny Reyes

Jun 26, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We're sorry to hear about your experience, and we apologize for any inconvenience caused. We always aim to provide transparent pricing and a timely service, and we regret hearing that we fell short during your visit. At your earliest leisure, please contact our General Manager, Jim Kinney, at jimk@hawkcdj.com so that we can discuss this further. We appreciate your patience and hope to have the opportunity to turn things around for you.

June 20, 2024

Dealership Rating
Employee Rating

Service department is terrible I was waiting for 5 hours to get my a/c diagnosed then charged $380 for a diagnostic. You can go to any other Jeep Dealer and diagnostic are at $180 then once I come to pick More

by Tiny23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 21, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi, we're sorry to hear about your disappointing experience at our service department. We appreciate your feedback and will address this issue with our team to ensure better service in the future. Thank you for bringing this to our attention.

1
...

Dealership Inventory (260 Vehicles)

used 2023 Jeep Grand Cherokee car, priced at $36,551
2023 Jeep Grand Cherokee
used
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Compass car, priced at $26,641
2025 Jeep Compass
new
Red exterior
Automatic
Four-wheel Drive
used 2022 Ford Edge car, priced at $26,551
2022 Ford Edge
used
Atlas Blue Metallic exterior
Automatic
All-wheel Drive
new 2025 Jeep Grand Cherokee car, priced at $43,358
2025 Jeep Grand Cherokee
new
Metallic exterior
Automatic
Four-wheel Drive
used 2022 Jeep Wrangler Unlimited car, priced at $59,999
2022 Jeep Wrangler Unlimited
used
Black Clearcoat exterior
Automatic
Four-wheel Drive
used 2024 Volkswagen Tiguan car, priced at $26,988
2024 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive