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Brandon Spratley
Brandon Spratley at Jerry's Chevrolet
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Brandon Spratley

Service Advisor

Jerry's Chevrolet

1940 E. Joppa Rd.
Baltimore, MD 21234

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4.9
38 Reviews
4.9

38 Reviews

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38 Reviews of Brandon Spratley

April 06, 2025

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Employee Rating

They never let me down. Everything is always taken care when I have a problem. More

by Militarymomma1932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Jerry's Chevrolet responded

We appreciate your review of our Service Department!

Apr 09, 2025

Jerry's Chevrolet responded

Thank you so much for the positive review! We're looking forward to your next visit with us! - Jerry's Chevrolet

April 03, 2025

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Employee Rating

Wes did a great job. Respectful. Good customer service. Kept me up to date on the work. Explained everything. More

by rdrummo444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Prentice, Wes Steg

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Apr 03, 2025

Jerry's Chevrolet responded

What a wonderful review of our service department! Thank you for leaving it.

March 23, 2025

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Employee Rating

Thank you for Excellent service! ! Always friendly pleasant employees. I would recommend this dealership to friends. More

by Kim
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Jerry's Chevrolet responded

You had a lot of options when it came to servicing your vehicle, thank you for choosing Jerry’s!

February 15, 2025

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Employee Rating

Had an oil change appointment yesterday. Was greeted warmly, updated often and in and out quickly. Had issue with one of my key fobs and had replacement battery installed for free. Thanks More

by lorabjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Jerry's Chevrolet responded

What a wonderful review of our service department. Thank you for leaving it.

February 12, 2025

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Employee Rating

Took my 2022 Chevrotet Colorado in for routing service. It was my first service experience since purchasing the vehicle. (OIL & filter change and tire rotation). Had an appointment for 0745, work was comp More

by Rbritt112352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Jerry's Chevrolet responded

What a wonderful review of our service department. Thank you for leaving it!

Feb 14, 2025

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! - Jerry's Chevrolet.

December 31, 2024

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Employee Rating

I have been dealing with them for 4 years through Brandon and he always makes sure I have the greatest experience More

by trupalmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Bolden, Brennan Stewart, Lauren Passio

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Dec 31, 2024

Jerry's Chevrolet responded

Thank you for sharing your review about our dealership and your experience with Brandon. We appreciate your business!

December 16, 2024

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Employee Rating

Very prompt and service friendly! Brandon also helped me with another issue regarding the vehicle! More

by Janmarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AC is the reason I purchased at Jerry’s Chevrolet!

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Dec 17, 2024

Jerry's Chevrolet responded

Thank you for sharing your review, we appreciate your business!

Dec 20, 2024

Jerry's Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Jerry's Chevrolet

November 29, 2024

Dealership Rating
Employee Rating

If you don’t pay attention some try to get over on you , not helpful More

by Staceys444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Larry Webb Sr. , Cory Hightower , Jake Forwood, Susan in sales I give her extra zero

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Dec 02, 2024

Jerry's Chevrolet responded

We would like to get some more details about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you. Jerry's Chevrolet

November 13, 2024

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Employee Rating

Close to home, easy to make a service appointment, easy pick up when done. You are greeted as soon as you arrive, very friendly staff. More

by ram
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Jerry's Chevrolet responded

We're thrilled to hear that you had a positive experience at our dealership. Your satisfaction is our top priority, and we're delighted to know that our team exceeded your expectations. We appreciate you choosing Jerry's for your service needs. We look forward to serving you again in the future.

November 04, 2024

Dealership Rating
Employee Rating

Jerry’s Chevrolet customer service is Great! ! Always a pleasure working with Brandon. He’s a great asset to the company and so is Larry Webb Sr. Keep up the great work guys More

by cherylmills4781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Webb Sr.

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Nov 05, 2024

Jerry's Chevrolet responded

We’re thrilled to hear you’re a happy customer! Brandon and Larry are rock stars, and we’re lucky to have them on our team. Thanks for the kind words! We can’t wait to see you again.

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