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Brandon Spratley
Brandon Spratley at Jerry's Chevrolet

Brandon Spratley

Service Advisor

Jerry's Chevrolet

1940 E. Joppa Rd.
Baltimore, MD 21234

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of Brandon Spratley

July 03, 2025

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Employee Rating

Brandon, my advisor is always attentive and accommodating. He is the reason I keep coming back. More

by Shae
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Webb Sr.

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June 30, 2025

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Employee Rating

I don’t think it should 3 hrs. For an oil change. Brandon was fine I think I got lost in the morning rush. More

by Gnmoxey
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

Jerry's Chevrolet responded

Thank you for choosing Jerry’s when it came time to service your vehicle, and thank you for taking the time to comment on your visit. We always look for ways to improve, and we will take note of your comments and strive harder next time!

May 12, 2025

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Employee Rating

Jerry’s was able to fit me in for immediately on the next day. They were quick and it was great to work with them. More

by dmeeker
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

Jerry's Chevrolet responded

We are glad to hear about your positive experience with our service department! Thank you for choosing Jerry’s and we look forward to your next visit!

April 06, 2025

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Employee Rating

They never let me down. Everything is always taken care when I have a problem. More

by Militarymomma1932
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Jerry's Chevrolet responded

We appreciate your review of our Service Department!

Apr 09, 2025

Jerry's Chevrolet responded

Thank you so much for the positive review! We're looking forward to your next visit with us! - Jerry's Chevrolet

April 03, 2025

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Employee Rating

Wes did a great job. Respectful. Good customer service. Kept me up to date on the work. Explained everything. More

by rdrummo444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Prentice, Wes Steg

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Apr 03, 2025

Jerry's Chevrolet responded

What a wonderful review of our service department! Thank you for leaving it.

March 23, 2025

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Thank you for Excellent service! ! Always friendly pleasant employees. I would recommend this dealership to friends. More

by Kim
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Jerry's Chevrolet responded

You had a lot of options when it came to servicing your vehicle, thank you for choosing Jerry’s!

February 15, 2025

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Employee Rating

Had an oil change appointment yesterday. Was greeted warmly, updated often and in and out quickly. Had issue with one of my key fobs and had replacement battery installed for free. Thanks More

by lorabjones
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Jerry's Chevrolet responded

What a wonderful review of our service department. Thank you for leaving it.

February 12, 2025

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Employee Rating

Took my 2022 Chevrotet Colorado in for routing service. It was my first service experience since purchasing the vehicle. (OIL & filter change and tire rotation). Had an appointment for 0745, work was comp More

by Rbritt112352
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Jerry's Chevrolet responded

What a wonderful review of our service department. Thank you for leaving it!

Feb 14, 2025

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! - Jerry's Chevrolet.

December 31, 2024

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Employee Rating

I have been dealing with them for 4 years through Brandon and he always makes sure I have the greatest experience More

by trupalmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Bolden, Brennan Stewart, Lauren Passio

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Dec 31, 2024

Jerry's Chevrolet responded

Thank you for sharing your review about our dealership and your experience with Brandon. We appreciate your business!

December 16, 2024

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Employee Rating

Very prompt and service friendly! Brandon also helped me with another issue regarding the vehicle! More

by Janmarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AC is the reason I purchased at Jerry’s Chevrolet!

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Dec 17, 2024

Jerry's Chevrolet responded

Thank you for sharing your review, we appreciate your business!

Dec 20, 2024

Jerry's Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Jerry's Chevrolet

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