Brandon Schones
Brandon Schones at Rudy Luther Toyota
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Brandon Schones

Service Manager

Rudy Luther Toyota

8805 Wayzata Boulevard
Golden Valley, MN 55426

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6 Reviews

I first joined the Luther Automotive Service Team in 2000, providing exceptional service to each and every guest who walks through our dealership doors. This is a face-paced industry, with many challenges that I love to take on each day. My co-workers are great; we have the most loyal customer-base at Rudy Luther Toyota. Proud father of triplets – love my boys! Enjoy spending as much time with them as possible, as well exploring all that our great state has to offer!

Industry Experience

23 yrs, 10 mos

not yet
rated

6 Reviews

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6 Reviews of Brandon Schones

September 20, 2023

Dealership Rating
Employee Rating

Best dealership I know Tony Zemke is the best Service is excellent also Highly recommended More

by Jtdelander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2023

Rudy Luther Toyota responded

Thank you very much for the high recommendation! We value you as our customer and look forward to seeing you again.

March 26, 2023

Dealership Rating
Employee Rating

Please don’t accuse your customers of installing parts without looking at it. Floor service manager never look into the issue, but keep questioning me how I know it’s not the issue, if I didn’t install it More

by Pa_xiong009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Thompson

Mar 28, 2023

Rudy Luther Toyota responded

Hi Pa, thanks for your feedback. It looks like there was a meeting set for Tony Thompson (our Parts Manager) to meet with you and your mechanic yesterday. To reschedule, please contact Tony directly at: tony.thompson@lutherauto.com. Thanks!

Mar 28, 2023

Rudy Luther Toyota responded

I apologize, Pa. We did have an appointment scheduled with your mechanic yesterday. Unfortunately, he has not come in yet, though we are still expecting him to. Our Parts Manager has reached out directly to your mechanic to reschedule and will try again today. Thank you.

Mar 28, 2023

Pa_xiong009 responded

I never received a call to set up a meeting. I stressed the availability to come by after so many attempts. Manager did not care and continue to question my doing even without facts or knowing my name. No one was willing to help, but pick and chose to take advantage of people who has no knowledge of the situation. I wouldn’t buy parts or get services on my vehicle at this location. They didn’t believe me, how would I trust them telling me the truth about my vehicle being serviced by them.

October 11, 2021

Dealership Rating
Employee Rating

All went well. Everyone pleasant and service went well in a timely manner. As usual I'm happy. More

by Larrykoeneke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2021

Rudy Luther Toyota responded

Thank you Larry! We appreciate your business!

December 04, 2020

Dealership Rating

Brandon was fantastic when servicing my new Tacoma. I went in to get Heated Seats Installed and he was extremely responsive, informative, and flexible to my requests. He updated me every step of the way More

by ChrisAyala90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Rudy Luther Toyota responded

Thank you Chris! We look forward to seeing you again!

March 22, 2020

Dealership Rating
Employee Rating

The folks at Rudy Luther Toyota know how to treat people In my 40 + years of buying cars I have had only negative experiences until I met Billy DeVries! He is personable and knowledgeable and he doesn't rus More

by willieworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katie Burgess, John Delander , Billy Devries, Amanda Cline

Mar 23, 2020

Rudy Luther Toyota responded

We're so glad that we were able to provide you with a positive buying experience! We appreciate you sharing this with us. Thank you for your continued business, we look forward to seeing you again next time :)

August 23, 2018

Dealership Rating
Employee Rating

Wonderful! Just amazing knowledge and timely service! Tony was able to inform me of all the features and helped me find the perfect car for me! More

by Lou5585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Socher, Katie Burgess, Tony Zemke , Zach Lofgren, Nancy Rippentrop

Aug 23, 2018

Rudy Luther Toyota responded

Awesome! Thank you so much for the review-love the photo!! Congrats on the new ride. :)

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