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Brandon Rose

Overview Reviews (18) Inventory (179)

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Brandon Rose

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Brandon Rose

Service Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.7

18 Reviews

Overview Reviews (18) Inventory (179)

4.7

18 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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18 Reviews of Brandon Rose

May 13, 2025

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Brandon went above and beyond. There is a lengthy wait time to get an appointment tho. There is a lengthy wait time to get an appointment tho. More

by jmongold

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 15, 2025 -

Lithia Hyundai of Anchorage responded

Jmongold, we’re glad to hear Brandon went above and beyond to help you. We understand that long wait times can be frustrating and appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can look into this further and ensure a smoother experience moving forward. Best, Moises Gonzalez - Service Manager - 907-762-5752

May 08, 2025

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Employee Rating

This is my second cat I bought with them. This is a great dealership. They make my issues their issues. They listen and respond accordingly! The service department is great. The sales team is This is a great dealership. They make my issues their issues. They listen and respond accordingly! The service department is great. The sales team is great. Isaah Hooman is the best salesman there! More

by CHRISTOPHERBROWDER98

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Ollis , Isaah Hooman

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May 09, 2025 -

Lithia Hyundai of Anchorage responded

Christopher, thank you for your continued loyalty to Lithia Hyundai of Anchorage! We’re thrilled to hear that Isaah Hooman and the entire team made you feel heard and supported throughout the process. Enjoy your second vehicle, and we look forward to helping you again down the road!

May 08, 2025

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Employee Rating

Brandon did an amazing job of squeezing my appointment in a short notice. He has a nice smile. a short notice. He has a nice smile. More

by CAT2LAZY

Recommend Dealer

Yes

Other Employees Tagged: Brandon Rose

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May 09, 2025 -

Lithia Hyundai of Anchorage responded

It’s great to hear you had such a positive experience! We’re glad Brandon was able to accommodate your appointment on short notice—his helpful attitude and friendly demeanor make a big difference. We appreciate your feedback and look forward to seeing you again at Lithia Hyundai of Anchorage.

May 02, 2025

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Employee Rating

Christian has taken the service department to the best level it has ever been! He is professional and very personable. And extremely knowledgeable about engine repair etc. level it has ever been! He is professional and very personable. And extremely knowledgeable about engine repair etc. More

by Jimsgirl95

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz

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May 05, 2025 -

Lithia Hyundai of Anchorage responded

It’s great to hear about your positive experience, Jim! We’re so glad Christian was able to provide you with top-notch service. His professionalism and expertise truly make a difference, and we appreciate you taking the time to share your feedback!

April 19, 2025

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Communication ! Everything was ok according to dealership notification and the customer service was good and they were able to help me get my car fixed and get it se Everything was ok according to dealership notification and the customer service was good and they were able to help me get my car fixed and get it serviced. But I thought $400 for interior and exterior to clean my car was way out of my expectations. It made me think that price $400 was exaggerated to void cleaning my car. So I went somewhere else at a more reasonable price range. and I we’ll go there again. More

by Eblah

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 21, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback, Eblah! We're happy to hear that communication and customer service met your expectations. However, we understand your concerns regarding the cleaning service pricing. We always aim to provide value, and we appreciate your perspective on the matter. We hope to serve you again in the future!

April 09, 2025

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I believe I was over charged for a free life time oil change and tire change overs. I was also charged for a part that I'm not sure for what? Please explain the charges. change and tire change overs. I was also charged for a part that I'm not sure for what? Please explain the charges. More

by deejohn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 09, 2025 -

Lithia Hyundai of Anchorage responded

Deejohn, thank you for bringing this to our attention. We understand your concerns regarding the charges and would love the opportunity to clarify them for you. Please reach out to us at your convenience so we can look into this further and provide a full explanation. We aim to ensure you feel confident in your service experience and are happy to help resolve any questions you have.

April 08, 2025

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Employee Rating

The Service Department has made significant improvements to their customer service experience. I was very happy with my service experience on 4/4/25. to their customer service experience. I was very happy with my service experience on 4/4/25. More

by LISABUG1983

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 09, 2025 -

Lithia Hyundai of Anchorage responded

Lisa, it’s fantastic to hear that you had a great service experience with us! We're so glad to know that our improvements to the customer service experience made a positive impact. Thank you for sharing your feedback, and we look forward to assisting you again at Lithia Hyundai of Anchorage!

April 03, 2025

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Employee Rating

Service was wonderful. Text reminders were also very helpful. Everyone showed kindness with people. Appreciate the awesome service! Text reminders were also very helpful. Everyone showed kindness with people. Appreciate the awesome service! More

by Lila

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevins Mercedes, Dawson Morris, Elizabeth Strickland, Felipe Soriano-Sosa, Joshua Shook, Brany Sosa Jimenez, Brent Vandenbos, Dana Clendenen, Roland Lantano

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Apr 04, 2025 -

Lithia Hyundai of Anchorage responded

Lila, we’re so happy to hear that you had a wonderful experience with our service team! It’s great to know that the text reminders and the kindness from our staff made your visit even better. Thank you for your kind words, and we look forward to assisting you again in the future!

March 29, 2025

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Employee Rating

Service was great, just a challenge to schedule the appointment and that experience can be improved greatly. Christian and Brandon were great to work with. The call tree and contacting the service de appointment and that experience can be improved greatly. Christian and Brandon were great to work with. The call tree and contacting the service department isn’t clear and fortunately Christian has provided us with his direct line for the next time. More

by RR_WALLER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz

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Mar 31, 2025 -

Lithia Hyundai of Anchorage responded

We appreciate your feedback and are glad to hear that Christian and Brandon provided great service! We understand the frustration with scheduling and will share your comments with our team to improve the process. Thank you for your patience, and we look forward to assisting you more smoothly next time.

March 28, 2025

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This experience was much better than previous times I’ve been there. Glad to see customer service is improving again. been there. Glad to see customer service is improving again. More

by Dawn Stoops

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dana Clendenen

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Mar 31, 2025 -

Lithia Hyundai of Anchorage responded

Dawn, we're delighted to hear that your experience at Lithia Hyundai of Anchorage has improved! Thank you for noticing our efforts in enhancing customer service. We look forward to serving you again!

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