Brandon Reininger
Brandon Reininger at Mercedes-Benz of Plano
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Brandon Reininger

Pre-Owned Sales

Mercedes-Benz of Plano

6455 Dallas Pkwy
Plano, TX 75024

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20 Reviews
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20 Reviews

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20 Reviews of Brandon Reininger

September 09, 2023

Dealership Rating
Employee Rating

One of the best and easiest car buying experiences. Everyone I spoke with was friendly. Brandon Reininger was my sales associate. Appreciated his being up front in talking with me. He was also very More

by John B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2023

Mercedes-Benz of Plano responded

John, thank you for sharing 5-stars! We're glad to hear Brandon Reininger, Brian and the rest of our team are friendly, knowledgeable and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 09, 2022

Dealership Rating
Employee Rating

Somethings changed at Mercedes-Benz of Plano service, as of this year I have had 2 unpleasant encounters with them. 1. Tried to schedule an appointment for a cabin air filter change they wanted 4 weeks t More

by dlballinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 10, 2022

Mercedes-Benz of Plano responded

dlballinger, we apologize that your experiences with us in service have been less than pleasant. We are passing your feedback along to our leadership for review. If you need additionally follow up, you may contact our management directly at social@MBPlano.com. We look forward to opportunities to better serve you moving forward. Best wishes.

September 30, 2022

Dealership Rating
Employee Rating

Family owned! Bought a pre-owned Mercedes Benz. Everyone went above and beyond to make me feel like family! Made my sales experience exceptional! Made a customer v More

by FordF150
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clay Thorne

Sep 30, 2022

Mercedes-Benz of Plano responded

Thank you for shopping with us and congrats on your new car. We appreciate your endorsement and tag of Brandon and Clay. Let us know when we may have the pleasure to serve you additionally. Best wishes!

August 19, 2022

Dealership Rating
Employee Rating

Mercedes-Benz of Plano is truly an amazing dealership. I have been doing business with them for years!! Very professional and Aly Lalani is the very best service advisor!! More

by Poppet0704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Service advisor Aly Lalani 10 stars!!

Aug 20, 2022

Mercedes-Benz of Plano responded

Poppet0704, thanks for the five-stars! We're glad to hear Aly Lalani is the best! We appreciate your praise. See you next time. Best wishes!

August 17, 2022

Dealership Rating
Employee Rating

Had to wait too long for someone to attend us when we dropped off vehicle More

by Purnimapatel0518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alexandro Alvarez

Aug 17, 2022

Mercedes-Benz of Plano responded

Purnimapatel0518, we apologize for the wait and appreciate you letting us know. Thanks your business and you feedback regarding the shortcomings of your recent stop. We look forward to greeting you in a more expedient manner moving forward. Best wishes!

July 06, 2022

Dealership Rating
Employee Rating

I am new to the area and Mercedes-Benz of Plano was very welcoming, informative and accommodating. I am happy to know I have a dealership close by that I can trust. More

by Lpremo53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 07, 2022

Mercedes-Benz of Plano responded

Lpremo53, thanks for the five-stars! We're glad to hear our team was welcoming, informative, and accommodating! We appreciate your praise. See you next time. Take care!

June 15, 2022

Dealership Rating
Employee Rating

Great customer service. I have been a repeat customer since 2003. Many of their employees have been here for years which in my opinion says a lot about the company. Came in More

by carrie knabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Glenn Manther

Jun 15, 2022

Mercedes-Benz of Plano responded

carrie, thanks for stopping by to leave us 5-stars. We're glad to hear our team is straight forward and provides great customer service! We appreciate your praise. See you next time. Thanks again!

March 29, 2022

Dealership Rating
Employee Rating

My service advisor, Eli Garcia is great. Always excellent service and follow up. It is always a pleasure working with him. More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eli Garcia

Mar 30, 2022

Mercedes-Benz of Plano responded

mike, thank you for sharing praise. We're glad to hear Eli Garcia provides excellent service and follow up! We sure appreciate your 5-stars and look forward to serving you additionally next time. Take care!

December 16, 2021

Dealership Rating
Employee Rating

Outstanding performance very good customer service plaese continue with a great service and happy holidays More

by Lester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

Mercedes-Benz of Plano responded

Lester, thanks for your praise and mention of working with Brandon! We appreciate your kind words and pleased to hear you've received 5-star service. See you next time! Happy Holidays to you as well!

December 09, 2021

Dealership Rating
Employee Rating

Brandon made the purchase process really easy and stress free. Our new vehicle was detailed and sitting in the delivery area for us we we arrived. This was important because we live about 2 1/2 hours away More

by Coolchange
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2021

Mercedes-Benz of Plano responded

coolchange, thanks for sharing praise regarding working with Brandon in sales! Congrats on the new car! We appreciate your 5-stars and look forward to serving you additionally next time! Thanks again.

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