Brandon Plakas

James Thompson was great. He sold me my new truck and was extremely professional and courteous, as was the entire staff. He sold me my new truck and was extremely professional and courteous, as was the entire staff. More

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I submitted a somewhat negative review recently. I have since spoken to Brandon who explained things to me. I wish to recall that review. It was a misunderstanding. I have since spoken to Brandon who explained things to me. I wish to recall that review. It was a misunderstanding. More

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Staff at Criswell were very nice and accommodating while I was there. My salesperson, Noah, was knowledgeable about the truck I was purchasing and even helped with with transferring my OnStar/Sirius over t I was there. My salesperson, Noah, was knowledgeable about the truck I was purchasing and even helped with with transferring my OnStar/Sirius over to the new truck. Taking my truck back there for the extra items that still needed to be put on the truck was just as easy. Brandon scheduled everything and the other service guys followed through perfectly. Thanks for making this a great experience! More

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Always a good experience. Walking into Criswell and Thurmont. Low-key low pressure, friendly people and what I believe to be a fair deal. Walking into Criswell and Thurmont. Low-key low pressure, friendly people and what I believe to be a fair deal. More

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Brandon and his service techs were extremely professional and took care of getting our truck service quickly! Every time we bring our vehicles for service we leave knowing that it was completed correctly and and took care of getting our truck service quickly! Every time we bring our vehicles for service we leave knowing that it was completed correctly and with the upmost care. We are treated like family anytime we walk in and it’s hard to find places like Criswell of Thurmont anymore! If you want quality service and a friendly atmosphere, you’ll find it at Criswell Chevrolet of Thurmont! More

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The best experience ever in purchasing a new 2024 Silverado 1500 Duramax. From the Salespeople to Manager to Finance our purchase was effortless. We took a ride just to check out their inventory on t Silverado 1500 Duramax. From the Salespeople to Manager to Finance our purchase was effortless. We took a ride just to check out their inventory on the parking lot. The next day we drove home with our new truck. My husband trades his truck about every five years at a different dealership. He loves Chevrolet trucks. This dealership was very clean. Everyone there was friendly even the people that was not our salesperson. They also have delicious hot chocolate. 😊 More

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Very pleasant and helpful Justin Krumpach is one of the best salesman I have ever met best salesman I have ever met More

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Curt went above and beyond during the pandemic. It took a while but he delivered. It took a while but he delivered. More

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As I step foot on the service department all personnel greeted me as they knew me from long time. I experienced great customer service that should be the standard for all places that deals with people on greeted me as they knew me from long time. I experienced great customer service that should be the standard for all places that deals with people on a day to day basis. As I arrived, my loaner truck was ready for me and Brandon went above and beyond to get all my paperwork ready to get going. He called me and gave me status of my truck and it did not took more than a minute to have me get my truck and head home. Brandon's quality of service and attention is worth for me to drive 45 mins and get taken of rather than the dealer next door from me. I really appreciate it. Keep up the great work. I also need to mention that I screwed up on a online review in the past and gave him a "not so good" review there. He was so attentive that he reached out and respectfully asked if there was anything to bring to attention. Then I realized my mistake and told him my mistake. If I could give him 10 stars I would. More

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They do great work and prices are responsible. Krystal does a great job keeping me informed on any work being done and is a pleasure to deal with Krystal does a great job keeping me informed on any work being done and is a pleasure to deal with More

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