Brandon Nelson

The oil change and recall items for my Honda were completed on time and without any problems. I would like to acknowledge the exceptional customer service by Christian and his team. The Service Dep completed on time and without any problems. I would like to acknowledge the exceptional customer service by Christian and his team. The Service Department is very efficient, polite, knowledgeable and since my appointment was around noon, I even had a fresh sandwich made especially for me! Exceptional experience and Happy Holidays to everyone at Honda of San Juan Capistrano! More

by Victoria Verified Customer Verified Customer

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Brandon is knowledgeable, humble and kind! He’s the only reason I am willing to take the time to drive there or write a review. He’s the only reason I am willing to take the time to drive there or write a review. More

by californicus Verified Customer Verified Customer

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Appreciate the advice and service. Have enjoyed everything since I purchased my car. Thank you! Have enjoyed everything since I purchased my car. Thank you! More

by tomaxmom Verified Customer Verified Customer

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Excellent service. Great Staff and amazing people! They are friendly, honest, and helpful. We are very sitisfed with their service.. Great Staff and amazing people! They are friendly, honest, and helpful. We are very sitisfed with their service.. More

by adame.marcos Verified Customer Verified Customer

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Brandon was very helpful and knowledgeable. I appreciated the use of the loaner. My only criticism is the cost. Seems unreasonable to pay more than $1,000 to replace a driver side window and I appreciated the use of the loaner. My only criticism is the cost. Seems unreasonable to pay more than $1,000 to replace a driver side window and still not have it function. More

by Robb Stamer Verified Customer Verified Customer

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The experience at ocean Honda of San Juan Capistrano was an amazing experience very good dealership an amazing experience very good dealership More

by JOELSIERRA123 Verified Customer Verified Customer

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Excellent service from beginning to the end. I rate Brandon a 10+ and thank him for such great service. I rate Brandon a 10+ and thank him for such great service. More

by drushella Verified Customer Verified Customer

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My Honda Civic went in shop to check transmission . engine .leaked oil I noticed when I got home.. this Car was not leaking oil previously. I fixed engine seal to stop the dripping oil. I gave the engine .leaked oil I noticed when I got home.. this Car was not leaking oil previously. I fixed engine seal to stop the dripping oil. I gave the extra star for the great car wash and engine cleaning. Other star for the hospitality of a wonderful sandwich . Also a well appreciated Gift card for my checking out new car options I don't think ill be back as I lost trust .However other then that oil issue the cars performance did improve after a tune up valve adjustment. Mechanics are proficient and trained well obviously . Also I had strange encounter with a salesman over lease of an HRV. Perhaps overly friendly ....like a Shark tank! More

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The Honda dealership is great. The customer service was awesome. Can’t wait to go back The customer service was awesome. Can’t wait to go back More

by MICHAELCREED85 Verified Customer Verified Customer

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Brandon, the service manager, was very personable and knowledgeable. He took extra time to explain the issues with our Ridgeline but never “hard sold” us on anything. The rest of the staff was also great knowledgeable. He took extra time to explain the issues with our Ridgeline but never “hard sold” us on anything. The rest of the staff was also great. Definitely a much better experience than we’ve had at other dealers. More

by CHAD92 Verified Customer Verified Customer

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