Brandon Nelson
Service Advisor
Ocean Honda of San Juan Capistrano
33555 Camino Capistrano
San Juan Capistrano, CA 92675
129 Reviews
Write a Review129 Reviews of Brandon Nelson
November 23, 2024
Excellent service. Great Staff and amazing people! They are friendly, honest, and helpful. We are very sitisfed with their service.. Great Staff and amazing people! They are friendly, honest, and helpful. We are very sitisfed with their service.. More
Other Employees Tagged: Sean Spinuzzi
November 21, 2024
Brandon was very helpful and knowledgeable. I appreciated the use of the loaner. My only criticism is the cost. Seems unreasonable to pay more than $1,000 to replace a driver side window and I appreciated the use of the loaner. My only criticism is the cost. Seems unreasonable to pay more than $1,000 to replace a driver side window and still not have it function. More
November 09, 2024
My Honda Civic went in shop to check transmission . engine .leaked oil I noticed when I got home.. this Car was not leaking oil previously. I fixed engine seal to stop the dripping oil. I gave the engine .leaked oil I noticed when I got home.. this Car was not leaking oil previously. I fixed engine seal to stop the dripping oil. I gave the extra star for the great car wash and engine cleaning. Other star for the hospitality of a wonderful sandwich . Also a well appreciated Gift card for my checking out new car options I don't think ill be back as I lost trust .However other then that oil issue the cars performance did improve after a tune up valve adjustment. Mechanics are proficient and trained well obviously . Also I had strange encounter with a salesman over lease of an HRV. Perhaps overly friendly ....like a Shark tank! More
November 08, 2024
The Honda dealership is great. The customer service was awesome. Can’t wait to go back The customer service was awesome. Can’t wait to go back More
Other Employees Tagged: Christian Delauro, Irwin Finelt, Felix Rodriguez, Enrique Zaragoza, Lorena Moreno
November 01, 2024
Brandon, the service manager, was very personable and knowledgeable. He took extra time to explain the issues with our Ridgeline but never “hard sold” us on anything. The rest of the staff was also great knowledgeable. He took extra time to explain the issues with our Ridgeline but never “hard sold” us on anything. The rest of the staff was also great. Definitely a much better experience than we’ve had at other dealers. More
October 25, 2024
Very professional. East to work with. Got back to me in a timely manner also. East to work with. Got back to me in a timely manner also. More
Other Employees Tagged: Christian Delauro, Irwin Finelt, Felix Rodriguez, Enrique Zaragoza, Lorena Moreno
October 20, 2024
Great location. Very h elpful maintenance staff. Nice snack bar. Soft chairs. This makes fifteen. Very h elpful maintenance staff. Nice snack bar. Soft chairs. This makes fifteen. More
Other Employees Tagged: Christian Delauro, Irwin Finelt