Brandon Nelson
Brandon Nelson at Hubert Vester Chevrolet
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Brandon Nelson

Sales Manager

Hubert Vester Chevrolet

3717 Raleigh Road Parkway West
Wilson, NC 27896

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4.8
78 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

13 yrs, 8 mos

Specialties & Trainings

Mark of Excellence Award Winner

4.8

78 Reviews

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78 Reviews of Brandon Nelson

October 29, 2024

Dealership Rating
Employee Rating

We purchase the vehicle and have had all kids of issues since. After messaging the sales rep for weeks, I was informed that he no longer works there. We were offered an extended warranty, then finance mess More

by lovesherairman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Schlegel, David Nolan , Billy finance, Bobby Parker sales

Oct 29, 2024

Hubert Vester Chevrolet responded

Thank you for your candid feedback. We certainly strive to deliver an exceptional experience to our customers and we apologize for falling short of our goal, which caused both frustration and inconvenience. We understand that we have work to do to regain your trust in us. You have relayed several concerns and it is my understanding that our General Manager, Chris Hicks, has already contacted you and begun the process of addressing them and resolving them. We appreciate you bringing these matters to our attention. We also appreciate your understanding and patience. Congratulations on the upcoming birth of your child! We pray that all goes well with your growing family. Lisa Owens Customer Relations Manager

October 21, 2024

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Always satisfied from the communication from Taylor to the quality of the workmanship and price of the service department More

by RCLARK7079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Hubert Vester Chevrolet responded

Mr. Clark, I speak on behalf of Taylor and both our Sales and Service teams when I tell you what a pleasure it is to serve you! Thank you for your loyalty and recommendation. We look forward to taking care of your automotive needs in the future. Lisa Owens Customer Relations Manager

October 14, 2024

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Employee Rating

Brandon Nelson, Johnny Kent, David Nolan, Amanda - the whole crew that assisted me with my purchase were very helpful, friendly, & professional. This purchase was a very pleasant experience. More

by GPARKER.DAVIS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 15, 2024

Hubert Vester Chevrolet responded

We do have strong Sales and Finance team members, well-versed in excellent customer service, and we appreciate your highlighting several of them in your positive review. Thank you for sharing this feedback with us. Lisa Owens Customer Relations Manager

October 13, 2024

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Wonderful car buying experience! Process was efficient and everyone was very capable, knowledgeable and helpful. More

by D.TAYLOR0612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

Hubert Vester Chevrolet responded

We do constantly tweak our processes to make them flow as smoothly as possible. We appreciate you taking the time to share such affirming feedback about your interactions with our stellar Sales team and the excellent customer service they provided during your purchase visit. Thank you for choosing us! Lisa Owens Customer Relations Manager

October 08, 2024

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Employee Rating

I recently purchased a car from Hubert Vester Chevrolet and had a great experience. Luis Rojas helped me through the whole process and was very knowledge and quick to follow up. He went above and beyond to More

by Kaliles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

Hubert Vester Chevrolet responded

Yes, there are so many new 'bells and whistles' on newer models, and it is so important for our customers to feel comfortable with their new investment. I am so glad to hear that Luis shared his product knowledge with you and was so thorough throughout the purchase process. Thank you for taking the time to share your positive feedback and recognize the Sales team members that were so helpful to you. We appreciate your business and hope to take care of your automotive needs in the future. Lisa Owens Customer Relations Manager

October 03, 2024

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Excellent, excellent excellent Service was excellent from the time I walked through the doors till I drove off the lot with my brand new vehicle. Praise God. More

by JUANITABRADLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas, David Nolan

Oct 15, 2024

Hubert Vester Chevrolet responded

Ms. Bradley, I am so glad that you were treated so well during your recent visit to our store. Your satisfaction is very important to us and we appreciate your business. Thank you for sharing about your positive experience. Lisa Owens Customer Relations Manager

September 29, 2024

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Employee Rating

Made car buying easy. No hassle and no pressure! Very accommodating. All of the staff we delt with were friendly! More

by PJFAULKNER4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

Hubert Vester Chevrolet responded

We want our customer's purchase experience to be comfortable and hassle-free and I am happy to hear that our Sales team were successful in delivering that to you! Thank you for recognizing strong members of our Sales and Finance staff. We appreciate your business and feedback and hope to see you again. Lisa Owens Customer Relations Manager

September 25, 2024

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Employee Rating

Friendly and take time to answer all questions. I was able to compare many cars More

by JOEL.FRAZIER
Recommend Dealer
Yes

Other Employees Tagged: Anthony Li

Sep 27, 2024

Hubert Vester Chevrolet responded

Making a vehicle purchase is a big decision/investment and we are not about to rush a customer into making it. It is important to have all your questions answered to your satisfaction and also to be comfortable with the choice of vehicle selected. Brandon and our Sales team work to deliver an exceptional experience. Thank you for your positive review. Lisa Owens Customer Relations Manager

September 11, 2024

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Employee Rating

Definitely 5+ Stars! ! This was by far the best car buying experience I've had to date. Every aspect of this process was A+, from the initial phone call to the time I dro More

by Tbone809
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Hubert Vester Chevrolet responded

Thank you so much for this stellar review! Our Sales team truly is a team that works together to make our purchase process as seamless as possible. Yes, Luis is a. pleasure to work with, and we appreciate your confirmation. He is very thorough in answering all of your questions and also making sure that you are comfortable with all of the 'bells and whistles' of your new vehicle. Thank you again for sharing such positive feedback about your visit and also for your hearty recommendation of our services, Lisa Owens Customer Relations Manager

September 08, 2024

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Employee Rating

Very well deserved a 10. . The service was amazing! Thank you !! Thank you once again. This is our second vehicle with your company. More

by Annieluvscarlos94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny (JJ) Kent

Sep 27, 2024

Hubert Vester Chevrolet responded

Thank you so much for purchasing from us again and for taking the time to give us feedback about your recent experience. Johnny and Brandon are both well-versed in incredible customer service and make sure that you are completely satisfied with your new vehicle. We appreciate you choosing us again and look forward to meeting your automotive needs in the future. Lisa Owens Customer Relations Manager

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