Brandon Nagy

Worst buying experience I have ever experienced at a dealership. Their sales managers only care about your signature. The service department is a complete embarrassment. They had my vehicle for a month. dealership. Their sales managers only care about your signature. The service department is a complete embarrassment. They had my vehicle for a month. Had my vehicle for 2 weeks and my cooled seats didn’t work. The only updates I got were because I called. Will never go back. Definitely don’t recommend!!! More

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Challenge brandon to get me two cars and keep my payments the same and he came through with flying colors. Also had a problem which brandon took care while giving me a car to drive in the meantime excellent the same and he came through with flying colors. Also had a problem which brandon took care while giving me a car to drive in the meantime excellent experience and would recommend them to all More

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Salesman and manager were very nice and pleasant to work woth. They were able to get me close to the rate I wanted and were not pushy about it. Not many dealships will focus on my wants for a truck and main woth. They were able to get me close to the rate I wanted and were not pushy about it. Not many dealships will focus on my wants for a truck and mainly talk to my husband. This was not the case here, which I really appreciate More

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Jonathan Mack was exceptional at selling me a new F150. I went up looking for a used truck and he found a way to get me into a brand new one for the monthly payment I wanted to stay at! I went up looking for a used truck and he found a way to get me into a brand new one for the monthly payment I wanted to stay at! More

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Punctual and able to fix problem in the time they said. Courteous and thorough through the entire process. Very professional Courteous and thorough through the entire process. Very professional More

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I am a new Spitzer customer, I’ve always had Ford and I was in need of a new truck. I I have been looking for several months online within a certain radius around my home. I found two trucks that I liked o was in need of a new truck. I I have been looking for several months online within a certain radius around my home. I found two trucks that I liked one at Spitzer Ford Hartville, and another one at a Ford dealer north of me when I called Spitzer Hartville they were very polite on the phone and they asked me to bring my truck in and they wanted to take a look at it. When I got there, I told my salesman that was assigned to me Zach Koval and he asked me what I was looking for and I had given him your stock number and had it washed up warmed up for and we went for a test drive I knew that was the truck for me . The staff at that dealership in my opinion wouldn’t above and beyond to make me feel comfortable at ease, and it was the quickest and easiest transaction on a vehicle I’ve ever made in my life. It was so good the next day I brought my wife’s car down and another car, and we traded both of them in on a new Ford escape for her too. The sales staff the finance folks were just totally awesome. I am now a Spitzer customer. More

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Great people to work with - we were running late and the sales people stayed around and showed us the car we came to see, answered our questions, and addressed the issues we pointed out. sales people stayed around and showed us the car we came to see, answered our questions, and addressed the issues we pointed out. More

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Drove over 100 miles to buy at Spitzer Hartville, Ohio When I am in the market to buy a car, I start the process on the phone to see how I am treated. Everyone who I talked with was cordial, caring and hon When I am in the market to buy a car, I start the process on the phone to see how I am treated. Everyone who I talked with was cordial, caring and honest. I then started the buying process and planned our 100 mile drive to the dealership. As expected, the General Manager, the Finance Manager, the receptionist, the service people, other sales people and our sales person, Jason Anderson treated us with respect and courtesy. As a senior citizen who has purchased many cars throughout my life, this dealership and staff ranks at the top of my list. Will I return again? Will I recommend Spitzer Hartville to others? Yes - Thanks Jason and Staff More

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