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Brandon McCraner
Brandon McCraner at Lochmandy Auto Group
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Brandon McCraner

BDC Rep

Lochmandy Auto Group

920 N Nappanee St
Elkhart, IN 46514

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Brandon McCraner

January 09, 2025

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Employee Rating

Great to talk with the service staff. Very helpful and honest about what needs to be done or what can wait. More

by rhnatusko
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Recommend Dealer
Yes
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Jan 09, 2025

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review! We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

January 06, 2025

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Was great full on being notified of the recall. Not impressed on no call back or follow up of touch up paint that I ordered, and never got. More

by TIMOTHY_JOHN.MOON
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Yes
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Jan 06, 2025

Lochmandy Auto Group responded

Thank you for your feedback. We strive to make every customer experience enjoyable, and we regret that we were not able to meet your expectations this time. Please email our Service Manager, Bob Bertog, at bbertog@lochmandy.com to discuss further.

January 06, 2025

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I had a pleasant experience working with Lochmandy Service Center. Booking my appointment online was simple and the service team was wonderful! More

by cmmiller0
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Yes
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Jan 06, 2025

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review! We are so pleased to hear that you had an outstanding experience with us and that your vehicle is running great. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

January 01, 2025

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Technicians are polite and knowledgeable. Got the best possible tire replacement for my vehicle due to suggestions from folks with experience in doing so. More

by trhchh2502
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Yes
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Jan 02, 2025

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review! We are so pleased to hear that you had an outstanding experience with us and that your vehicle is running great. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

December 23, 2024

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Staff were great and helpful . They help me with all the questions I had and show me where the snacks and drink where just incase I wanted some More

by serva1869
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Yes
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Dec 23, 2024

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Servando! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

December 20, 2024

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Had a great interaction with the warranty team and setting up my recalls. Completed the job and on my way! 5⭐️ More

by zimpelman
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Yes
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Dec 20, 2024

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review! We are so pleased to hear that you had an outstanding experience with us and that your vehicle is running great. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

December 12, 2024

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Peggy and the team are great. Thanks for a smooth process and great service. We appreciate it More

by seanfohara
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Recommend Dealer
Yes

Other Employees Tagged: Peggy Harman

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Dec 12, 2024

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Sean! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

December 12, 2024

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my experiences have been very good and will continue to use your services in the furture More

by garyshaum
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Recommend Dealer
Yes

Other Employees Tagged: service desk & mechanics

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Dec 12, 2024

Lochmandy Auto Group responded

Thank you for the 5-star rating, Gary! We’re glad to hear you enjoyed your experience at our dealership. Thank you for choosing Lochmandy Auto Group!

November 29, 2024

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1. I spent 2.5 hours in the express lane...for only an oil change and inspection. The service tech thought it was funny...I didn't see the humor. 2. I didn't know it, but people are allowed to bring More

by lswangler
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Recommend Dealer
Yes
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Nov 29, 2024

Lochmandy Auto Group responded

Thank you for your feedback. We strive to make every customer experience enjoyable, and we regret that we were not able to meet your expectations this time. Please email our Service Manager at bbertog@lochmandy.com to discuss further.

November 28, 2024

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They had me in and out in less than an hour. I only needed a running light replaced. More

by bcr4356
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Recommend Dealer
Yes
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Nov 29, 2024

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group! We strive to carry on our tradition of caring and are glad to hear you’ve had a good experience with our team. We’re always here to help with all of your automotive needs!

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