Brandon Martinez
Brandon Martinez at Claremont Toyota
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Brandon Martinez

Sales Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Brandon Martinez

May 27, 2024

Dealership Rating
Employee Rating

They were very helpful and knowledgeable they were very patient and honest good attitude always. More

by leslie.shields1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Medina

May 28, 2024

Claremont Toyota responded

Hi leslie.shields1! Thank you for the kind words and 5-star review. We're thrilled to hear about your positive experience with us. Our team is committed to providing excellent service, and we appreciate your feedback. If you have any questions or need further assistance, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 23, 2024

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Employee Rating

Walking in and being connected to the best sales team was an absolute dream. It was an experience to know that Garrett listened to us and what we were looking for. In addition, it really helped that he gave More

by I_TEACHLIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garret Woolford, Jacob Calderon

May 24, 2024

Claremont Toyota responded

Hi I_TEACHLIT, thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Garrett and Jacob were able to provide such exceptional service during your car-buying journey. We appreciate your kind words and look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 19, 2024

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Employee Rating

The sales rep and finance rep were great. Service department was good but not 5 stars. I left my response on their survey. More

by GEORGEANDJAMIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Alvarado

May 20, 2024

Claremont Toyota responded

George and Jamie, We're happy to see overall you receive quality service here. Should you like to discuss any issues you've experienced with our service team, please feel free to reach out. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 15, 2024

Dealership Rating
Employee Rating

The customer service was excellent from initial call to to arriving to dealership and purchase More

by FJN172015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Velasquez

May 16, 2024

Claremont Toyota responded

Hi FJN172015, thank you for taking the time to share your experience! We're thrilled to hear that you had a great customer service experience with us from start to finish. We appreciate your feedback and look forward to seeing you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 15, 2024

Dealership Rating
Employee Rating

It was a very good experience with Claremont Toyota. Matthew our salesman was so good with us. Showed us exactly what we were looking for and was very patient with us. Not pushy at all, just very prof More

by SLUCE12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda , Matthew - sales

May 16, 2024

Claremont Toyota responded

Hi SLUCE12, thank you for sharing your positive experience with Claremont Toyota and mentioning Matthew's excellent service. We're thrilled to hear that your car buying experience was enjoyable and that you love your new Corolla. We appreciate your feedback and hope to see you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 15, 2024

Dealership Rating
Employee Rating

The Best Service! !!good Quality,Friendly smiling,and Respectful No credit? No Problem they help!!☺️. More

by ROSYP471
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda, John Gendy , I don’t Remember his Name…but we received good Services

May 16, 2024

Claremont Toyota responded

Hi Rosy, thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. Providing top-notch service and quality products is always our priority. We appreciate your support and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 30, 2024

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Employee Rating

They were very friendly. Mr. Martinez and all the staff at Claremont Toyota made me feel comfortable and not pressured at all. I totally recommend them to everyone!!! More

by singhsjacqi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marisela Guzman, Felix Talavera Camacho , Leo

May 01, 2024

Claremont Toyota responded

Thank you for taking the time to share your positive experience with us at Claremont Toyota. We are thrilled to hear that Mr. Martinez and our team provided you with a comfortable and pressure-free environment. We appreciate your recommendation and look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 29, 2024

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Employee Rating

Thank you Pedro Bernal and team members for honoring the BZ4x deal. My family and I are enjoying the new ride. More

by GOMEZJ03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Bernal, Mo Alsalamony

Apr 30, 2024

Claremont Toyota responded

Hi GOMEZJ03, we are thrilled to hear about your positive experience with Pedro and our team! We are delighted to know that you and your family are enjoying your new ride. Thank you for choosing us, and we look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 26, 2024

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Employee Rating

I purchased a new Toyota Sienna. One thing I wish was conveyed to us was that this model didn't come with a DVD player any more. I was also told this model had the split screen displ More

by BRANDONNSAUNDERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felix Talavera Camacho

Apr 26, 2024

Claremont Toyota responded

Brandon, We appreciate the opportunity to earn your business and would like to congratulate you on your Sienna. We're disappointed there were different aspects of your experience that you're unhappy about. It is important that our sales team is knowledgeable about each model and its current features. We will be addressing this with them and please don't hesitate to reach out should you like to discuss any of these concerns in greater detail. Your opinion and satisfaction are both extremely important to us here. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

Dealership Rating
Employee Rating

I was disappointed that it took so long to verify the funds in my bank for the check I wrote when paying in full the sale. More

by JIMCLIZBE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez, Jacinto Campante

Apr 11, 2024

Claremont Toyota responded

Thank you for both your patience and your feedback. We appreciate the opportunity to earn your business and will do our best in the future to verify funds in a more timely manner. We hope that you're enjoying your new Toyota thus far and should you ever have any questions about anything, please don't hesitate to ask. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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