Brandon Lamb
Brandon Lamb at Niello Volkswagen
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Brandon Lamb

Service Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
132 Reviews
4.9

132 Reviews

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132 Reviews of Brandon Lamb

April 20, 2025

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Employee Rating

I would definitely return to this dealership to purchase another car. Everything from the sale of the vehicle to the servicing has been top-notch! More

by wendy.nugent
Service Price Transparency
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Recommend Dealer
Yes
Apr 20, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 13, 2025

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Thanks again, Ron! You always take care of me and get stuff handled. Also, thanks to the Service Dept for making everything easy and accommodating. More

by JPorange00
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson

Apr 13, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 07, 2025

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Jacob is awesome, i couldn’t be happier with the level of service and communication has exemplifies every time I bring my in for service. More

by AP
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Moreno, Jason Black

Apr 07, 2025

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 01, 2025

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I was greeted at the door and my appointment was Quick, Matt was friendly, helpful and knowledgeable. More

by VBRYN
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Wirth

Apr 01, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 05, 2025

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I’m disappointed because I found out the electrical problem was simply because a wire was not connected to the battery. It was easily identifiable, but the VW mechanics did not notice that. More

by jaleh28
Service Price Transparency
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Recommend Dealer
Yes
Mar 05, 2025

Niello Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 01, 2025

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10 out of 10. Niello VW always takes care of each and every customer. I am a customer for life! More

by STAYLOR25
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Recommend Dealer
Yes
Mar 03, 2025

Niello Volkswagen responded

Thank you for taking the time to leave us a fantastic review. We appreciate your business here at Niello Volkswagen. We hope to see you again soon. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 21, 2025

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Matthew is a great communicator. He checked in with me regularly about the car and what repairs were needed and when it would be finished. I am very grateful for his attention to det More

by VJMAPPRAISALS
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Recommend Dealer
Yes
Feb 21, 2025

Niello Volkswagen responded

Thank you for your kind words for Matthew and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 21, 2025

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matt explained everything so i understood everything that was happening and kept me updated. i appreciated the good customer service. More

by DEE.DEWEY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Wirth

Feb 21, 2025

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt and the team met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 14, 2025

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I had a fantastic experience at Niello Volkswagen! Travis Cole and Brandon were incredibly friendly and informative throughout the process. They took the time to answer all of my questions and made su More

by ewagshul
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Travis Cole

Feb 16, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 03, 2025

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I have always had a great experience at Niello. Their service is always right on point and no heavy pressure to add extra items. More

by hollanworld
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 03, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad Brandon was able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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