Brandon Hunter
Brandon Hunter at Audi Dallas
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Brandon Hunter

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.5
51 Reviews
4.5

51 Reviews

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51 Reviews of Brandon Hunter

November 12, 2024

Dealership Rating
Employee Rating

The Audi Management team always does a good job whenever I bring my car in for service. I was actually provided with a video in real time of what was done to my car. I was really blown away. Thanks Audi Da More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Audi Dallas responded

Mia, thank you for sharing 5-stars! We're glad to hear our team always does a good job and takes great care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 06, 2024

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Employee Rating

Over priced. I took my car in for over heating, $4,000 later each I was in SHOCK. Detail on invoice I see screws for $6. They said they would discount the evalua More

by Craigdailey2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2024

Audi Dallas responded

Craig, we are sorry to hear that you are still discontent with the pricing of your recent service visit and appreciate your continued feedback. Unfortunately, there is was active recall on your car and the vehicle is out of factory warranty by both time and mileage by a substantial margin. We checked in with our team and understand that Eric reached out to discuss your frustration and ultimately ended up providing you a $200 refund towards the total to assist with the costs you were concerned about including miscellaneous parts like screws. If you would like to follow up additionally, you may always reach our Service Manager, Brandon Hunter directly at bhunter@audidallas.com or 214-561-1849 and he would be happy to discuss your concerns. We appreciate your business and your feedback and look forward to serving you additionally. Take care and best wishes!

September 06, 2024

Dealership Rating
Employee Rating

Ramsey Guillory— excellent! !!! Best service guy and I’ve had many Audis I use him now More

by Cweiland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Audi Dallas responded

Cweiland, thank you for sharing 5-stars! We're glad to hear Ramsey Guillory provided an excellent experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

August 18, 2024

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Audi Dallas is a welcoming friendly place. Everyone wants to help us. I can't find that attitude at other dealerships. I’m a customer for life! More

by hsm3699
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel McClure, Andy Mireles

Aug 18, 2024

Audi Dallas responded

hsm3699, thank you for sharing 5-stars and noting that our team was welcoming and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

August 16, 2024

Dealership Rating
Employee Rating

Jaramy Lalonde Thomas Hornsby and Chase Wright are the Gold Metal Team. Best of the best. I never have to worry about a thing. They have my utmost respect and trust. Thank you Audi Dallas. More

by katHill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hornsby, Chase Wright , Jaramy LaLonde.

Aug 16, 2024

Audi Dallas responded

katHill, thank you for sharing 5-stars! We're happy to hear Jaramy, Thomas and Chase are the best of the best! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

May 31, 2024

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Employee Rating

The service at Audi is excellent. I have had my car for one year and love it! More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Audi Dallas responded

Janet, thank you for sharing 5-stars and noting our sevice is excellent! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 20, 2024

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Employee Rating

The world seems to have forgotten what Excellent Customer Service means...but that is exactly what i receive every time from Mr. Brandon, Marvin & Mr. Magee, they always go the extra mile. I did not buy my More

by SuprDave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Clayton , Mr. Magee

Apr 20, 2024

Audi Dallas responded

SuprDave, thank you for sharing 5-stars! We're pleased to hear Mr. Brandon, Marvin and Mr. Magee always go the extra mile for you! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

April 06, 2024

Dealership Rating
Employee Rating

Audi Dallas service department is great! They’re fair and honest and go above and beyond for their customers. More

by RHardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel McClure , Ramsey, Tim

Apr 07, 2024

Audi Dallas responded

RHardy, thanks for sharing 5-stars and noting that our team is fair and honest! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 26, 2024

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Employee Rating

Service is always great. I wouldn't go to another dealer for service or to purchase another car. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Audi Dallas responded

Ron, thank you for sharing 5-stars! We're happy to hear our team always provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 25, 2024

Dealership Rating
Employee Rating

This is the worst Audi dealership that I have ever gone to. They don’t complete the services you come in for and try to advise you if other issues not related to what you have come in for. The sign off o More

by Li
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramsey Guillory, Daniel McClure

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