Brandon Hines
Brandon Hines at Acura of Berlin

Brandon Hines | Page 6

General Sales Manager

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

Contact Me
4.9
158 Reviews

Army veteran with 20 years experience in the industry. Nothing replaces hard work and spending time with family. Always willing to help and answer any question. I can be reached directly at (860) 829-3783. Would love to hear how your experience at Acura Of Berlin has been.

Industry Experience

22 yrs, 8 mos

Languages Spoken

English English

4.9

158 Reviews

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158 Reviews of Brandon Hines

September 05, 2025

Dealership Rating
Employee Rating

I have been busy cars from 1990. This was truly the best experience I ever had. From start to finish. Christian is the first person I spoke to so I have to give him a big thank, he i More

by ANDREW15GREENE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Christian Rich, Tom .. I did’t get his last name

Sep 06, 2025

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

September 05, 2025

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Employee Rating

Everyone was very polite and professional. This was our 2nd RDX that we purchased the Acura of Berlin. More

by AFANDOZZI2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei

Sep 05, 2025

Acura of Berlin responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Acura of Berlin are glad to have you as a customer. Eric Diaz General Manager 860-829-3787

August 27, 2025

Dealership Rating
Employee Rating

Everyone was very kind and made sure no question went unanswered. Definitely recommend this dealership. More

by MANIELAK18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Tom Suchojad

Aug 27, 2025

Acura of Berlin responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Eric Diaz General Manager 860-829-3787

August 23, 2025

Dealership Rating
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Jim was very knowledgeable and helped me through the process. He and Brandon helped me figure out the special financing and benefits of the certified program. He was great! More

by merluc3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Christian Rich, Tom Suchojad

Aug 23, 2025

Acura of Berlin responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

August 14, 2025

Dealership Rating
Employee Rating

We are repeat customers at this dealership (which is not that close to our home) and it will be the first place we check the next time we are in the market for a new vehicle - doesn't that tell you everythi More

by anon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garcia , Tom Suchojad

Aug 15, 2025

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

August 14, 2025

Dealership Rating
Employee Rating

truly enjoy working with Kevin at Acura in Berlin. When I first bought my Acura, I encountered an issue, and Kevin went above and beyond—never stopping until it was fully resolved. His dedication and More

by ALLEMAYHIGGINS75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garcia

Aug 14, 2025

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

August 09, 2025

Dealership Rating
Employee Rating

Brandon and his colleague helped me so much and I love my new car!! They both worked with me and were able to get me exactly what I wanted! More

by BERMUDEZABAGAIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Navaraj Sankar , Tom Suchojad

Aug 09, 2025

Acura of Berlin responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

August 06, 2025

Dealership Rating
Employee Rating

Very professional staff and excellent customer service! They address your concerns with satisfaction and follow up when needed. More

by JAMESTJEUDY
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Navaraj Sankar , Tom Suchojad

Aug 07, 2025

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

July 26, 2025

Dealership Rating
Employee Rating

We had rewarding visit with the folks at Acura of Berlin. Jim Pompei is a top notch sales representative who provided us with thorough information on a variety of MDXs to choose from: new, off-lease and used More

by JHEFFERNAN107
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Tom Suchojad

Jul 26, 2025

Acura of Berlin responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

July 12, 2025

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Employee Rating

Very professional. Eric Diaz was very attention to detail in research of the right vehicle. Leo Pascual walk through was very thorough in review of all the processing o More

by JGUZ247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Diaz , Leo Pascual, Tom Suchojad, Lucius Ulett

Jul 13, 2025

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

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