Brandon Gurley

Professional, courteous, and straight forward! Every step of the purchase and delivery was handled flawlessly. Every step of the purchase and delivery was handled flawlessly. More

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This was the 8th Mercedes we’ve bought from MB Plano and like all the other cars this was fantastic from beginning to end. Brandon always goes way above and beyond to make every detail is addressed and hand like all the other cars this was fantastic from beginning to end. Brandon always goes way above and beyond to make every detail is addressed and handled perfectly. More

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7 times in a row they have exceeded all expectations. That’s why we don’t think about going somewhere else. We even have family members coming from 180 miles to get their Mercedes from them. That’s why we don’t think about going somewhere else. We even have family members coming from 180 miles to get their Mercedes from them. More

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Brandon was great--on top of everything. Minor glitch on the service end but handled well. Minor glitch on the service end but handled well. More

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I've always had a great experience with every Rep I've had at this dealership! had at this dealership! More

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Thank you, Jay Henderson for your reliable and professional service and Service Staff at Mercedes Benz of Plano. professional service and Service Staff at Mercedes Benz of Plano. More

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Superior service! Professionals who care! Excellent customer service . Knowledgeable representatives. Market prices. Friendly and helpful Professionals who care! Excellent customer service . Knowledgeable representatives. Market prices. Friendly and helpful More

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I like the service that I Receive at Mercedes-Benz. The Service Rep Aly Is extremely helpful and makes me feel like he really cares about me, and providing good service on my car to resolve any problem The Service Rep Aly Is extremely helpful and makes me feel like he really cares about me, and providing good service on my car to resolve any problems that I have. I truly like the excellent customer service. I like to sit in waiting area, which is Extremely comfortable. The only complaint I have is that the snacks that you provide a full of sugar and carbs and not healthy. It would be nice if you have little fruit cups, fruit, mini sandwiches, skinny popcorn, nuts, mints.and cans or bottles of different juices. Since people have to wait often 2 or more hours. If a microwave and refrigerator was available it would nice if it was stocked with breakfast and lunch sandwich that could be heated up. I think something’s like that would be a huge improvement. It would make your customers feel appreciated. After all people are spending lots of money, If none of this works perhaps, having the porters make a run to get a sandwiches from a local area business. The dealership could afford to spend $10.00 on each customer to have a good experience. Thank you for looking at my suggestions. More

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Great personal attention Took care of my wife and I , very thankful Highly recommend, very satisfied very thankful Highly recommend, very satisfied More

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Everything was handled well in a tough environment—glad to see the dealership back on its feet. to see the dealership back on its feet. More

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