Brandon Goad

So my wife found this dealership and felt we were in good hands. She spoke to a sales rep named Brandon Brown because I was trying to help my son get into a newer car. We submitted credit and that's when the hands. She spoke to a sales rep named Brandon Brown because I was trying to help my son get into a newer car. We submitted credit and that's when the communication went dead. Before she was in communication with their finance managers actually two of them and that made me feel better because I am busy at work and my son works 12 hour shifts so we wanted to see if they were a good fit for our needs. After credit was submitted the rep was not telling us the correct details going back and forth on the deals structure. Then when we wanted finance to explain things they said finance manager left at 4.. must be nice when people need you after 4. Then some lady speaks with my wife acting like she was a manager and when you read her email signature she was a customer service rep. She then said she would communicate with us in the morning and nothing her name is Julia Lendzion. On top of that Brandon stopped communicating with my wife and when we asked to speak to finance now they are all busy. He has his manager Kelly Henderson to reach my wife and this is where things get nasty. She calls and tells her she doesn't have time to talk to her because she is busy with in person deals and she saw my wife wasn't on the loan nor did they run her credit so when she does call her back she needs my son there to give consent. What! She made her feel so bad when we are trying to give them business. I expressed all of this to Brandon and emailed him personally and guess what! He never responded. This dealership has very bad communication skills rather you are shopping online or in person why treat anyone this way? I am going to blast this review on all websites. My son and I are left confused and still in need of a car and this is why you guys should stay away. More

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I felt served! I loved the boxed water! Brian, taught me about car workings, was patient and kind! Frank ran around and guided the process along. Brandon explained I loved the boxed water! Brian, taught me about car workings, was patient and kind! Frank ran around and guided the process along. Brandon explained the paper work. I’m senior and insecure with change. These young men made the experience successful and pleasant! Ty! More

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Frank was nice guy and made the process easy. I Would recommend buying from Frank I Would recommend buying from Frank More

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Our experience was Excellent and The County Ford Team Really Worked Hard To Get Us The Price and Monthly Payment We Wanted The Features We Wanted our 2025 Ford Explorer Too Have. Frank Was Kind and A Gre Really Worked Hard To Get Us The Price and Monthly Payment We Wanted The Features We Wanted our 2025 Ford Explorer Too Have. Frank Was Kind and A Great Sale Expert will Definitely Shop with The County Ford Team Again In The Future❤️ 🙏🫡. Thank You All From the Receptionist, Saleman Managers and Finance Dept The Delivery Team That shows you The Vehicles Features of your New Ford You All Rock. More

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Ask for Alex. Wonderful person to work with on inquiring about a vehicle. No hounding, No pressure, just good patience. The Ladies at the entrance/front desk, was Wonderful person to work with on inquiring about a vehicle. No hounding, No pressure, just good patience. The Ladies at the entrance/front desk, was grrreat!!! More

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We were going to buy our granddaughter a car. We went to car fax. The sales person was so rude. Take it or leave it attitude. We left and drove by Ford country seen a vehicle she liked. Sales m We went to car fax. The sales person was so rude. Take it or leave it attitude. We left and drove by Ford country seen a vehicle she liked. Sales man frank Luciano came right to us. We're so Glade we decided to leave car fax. Frank took SUPER GOOD care of us. Treated us like we were family. was a pleasure buying from ford country. Wife said was the best buying car experience she has ever dealt with. THANKS FRANK LUCIANO. More

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I have met an extremely helpful and knowledge team with Brandon and Zoran and Tino they made the process seamless. But the whole transaction took 3 hours would like to see it cut in half in the future. Brandon and Zoran and Tino they made the process seamless. But the whole transaction took 3 hours would like to see it cut in half in the future. More

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I had a great experience at Ford on Gibson. Everyone was very nice and super informative. All my questions were answered and the follow up after purchase was very helpful. Every person I intera Everyone was very nice and super informative. All my questions were answered and the follow up after purchase was very helpful. Every person I interacted with was great. Brandon was super friendly, patient with me, answered all my questions, provided great information for me about the different vehicles I was interested in and was really supportive, not pushy at all. I’m looking forward to working with them again in the future. More

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Great service, great experience, made whole event easily. Would recommend salesman and dealership. Thanks all Would recommend salesman and dealership. Thanks all More

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Completely satisfied with customer service, Brandon was extremely helpful, love my new vehicle, and even enjoyed a tasty lunch in their cute diner. Thanks‼️ extremely helpful, love my new vehicle, and even enjoyed a tasty lunch in their cute diner. Thanks‼️ More

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