Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine
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Brandon Fraikes

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
524 Reviews
4.9

524 Reviews

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524 Reviews of Brandon Fraikes

April 03, 2025

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Employee Rating

Shannon was great and I will be back to see her the next time I need a car. She cares about making sure I get what I want and follows up with me. I got there a little late on a Saturday and Shannon and Br More

by SHERI.DWINELL
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Reust, Greg Cryer

Apr 03, 2025

Five Star Subaru of Grapevine responded

SHERI.DWINELL, We're so pleased you had such a positive experience at Five Star Subaru! We strive to ensure our customers get what they want and appreciate Shannon's dedication to following up. Thank you for your feedback and let us know if you would like to revisit the features on your car at 817-438-1700. We are here for you! Take care, David Cheney, General Sales Manager

April 01, 2025

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I've bought many cars, but this was the first time I'd say I actually enjoyed the experience. Zero pressure. Super comfortable environment. James was always helpful, engaging, humorous, and knowledgeable- More

by mb1991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2025

Five Star Subaru of Grapevine responded

Thank you, mb1991, for recognizing Chief and Five Star Subaru. We're so glad you're happy and appreciate you recommending him. Thank you for your kind words and please let us know how we can help you enjoy your new car. Stay in touch at 817-438-1700. Take care, David Cheney, General Sales Manager

April 01, 2025

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Employee Rating

I had a great experience with “Chief“ James. He provided me with pertinent information and excellent demonstration on the vehicles of my interest. Chief was not pushy, and displayed the highest More

by jcompad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Inim

Apr 01, 2025

Five Star Subaru of Grapevine responded

Congratulations, jcompad, on your purchase at Five Star Subaru. Chief's helpfulness and knowledge are truly valued. We're so glad you're happy and appreciate you recommending him. Be sure to call Chief and our team at 817-438-1700 for vehicle advice. Thank you for your feedback. Take care, David Cheney, General Sales Manager

March 30, 2025

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Nart was very helpful when buying my first car! They provided me the best comfort when I had to wait at times! He was very imformitive and perfect for me! More

by DRHYMES2005
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nart Abzakh

Mar 31, 2025

Five Star Subaru of Grapevine responded

Thank you, DRHYMES2005, for shopping at Five Star Subaru! Congratulations on your first car purchase. Nart and our team remain available at 817-438-1700 should you have questions about your vehicle. We are focused on helping you enjoy your ride. Best regards, David Cheney, General Sales Manager

March 29, 2025

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Andy and Brandon made for an extremely efficient and pleasant buying experience. We felt comfortable from the beginning with the guidance from Andy throughout the sales process. Brandon was very knowl More

by JWWYANT
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer, Andrew MacFarlane

Mar 29, 2025

Five Star Subaru of Grapevine responded

JWWYANT, We're absolutely thrilled to hear Andy and Brandon made your buying experience so enjoyable! We're so glad you felt comfortable and well-informed throughout the process. Your feedback about their approach 'being the way it should be' truly means a lot to us. Thank you for choosing Five Star Subaru and please stay in touch at 817-438-1700. Take care, David Cheney, General Sales Manager

March 29, 2025

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I truly enjoyed the experience I had with Sam pack five star Subaru I have had no disappointments More

by JIMGRECO0
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2025

Five Star Subaru of Grapevine responded

JIMGRECO0, You are appreciated at Five Star Subaru! Thank you for rating your shopping experience. We welcome the chance to offer vehicle advice. Call us any time at 817-438-1700. Congratulations! Take care, David Cheney, General Sales Manager

March 29, 2025

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Incredibly pleased with the entire experience! Deyton was very knowledgeable about the product and went above and beyond to ensure we were happy. I would recommend Five Star Subaru to anyone. More

by ROBBIELELLIOTT
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deyton Gidcumb, John Ward

Mar 30, 2025

Five Star Subaru of Grapevine responded

Thank you, ROBBIELELLIOTT, for shopping at Five Star Subaru. Deyton and our team are focused on helping you enjoy your new car. Stop by or call 817-438-1700 should you need our advice. Congratulations and we look forward to hearing from you. Best regards, David Cheney, General Sales Manager

March 22, 2025

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Large inventory of cars to choose from. Excellent customer service from sales to finance to service. More

by CCBrescia
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Recommend Dealer
Yes
Mar 23, 2025

Five Star Subaru of Grapevine responded

CCBrescia, We're delighted to hear you had a positive experience in all the Five Star Subaru departments. Providing comprehensive customer service is our top priority at Five Star Subaru. We look forward to hearing from you in the future at 817-438-1700. Thank you for shopping with us. Best regards, David Cheney, General Sales Manager

March 22, 2025

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Employee Rating

Purchasing from Five Star Subaru of Grapevine was a very easy process. Harrison, the sales associate was very helpful and answered all the questions I had and I had several. Five Star customer service recei More

by C.HICKS7602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kroes, Harrison Stables, John Ward , Harrison Stables

Mar 23, 2025

Five Star Subaru of Grapevine responded

Congratulations, C.HICKS7602, on your new car from Harrison and your Five Star Subaru sales team. We are focused on helping you enjoy your ride. Let us know if there are features on your Subaru you would like to revisit. Have fun adventures. Take care, David Cheney, General Sales Manager

March 19, 2025

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Employee Rating

A pleasant experience. Found the perfect car for us. Took delivery the same day. We're happy. More

by PBARTELLS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Greg Cryer

Mar 19, 2025

Five Star Subaru of Grapevine responded

PBARTELLS, Thank you for sharing your positive experience. We're pleased we could help you find the perfect car and that you were able to take delivery the same day. We appreciate your business at Five Star Subaru and we remain available at 817-438-1700 for your new car questions. Congratulations! Best regards, David Cheney, General Sales Manager

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