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Brandon Ericksen
9 Reviews
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9 Reviews
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9 Reviews of Brandon Ericksen
July 03, 2026
BUY ANY OTHER CAR FROM ANY OTHER DEALERSHIP Our experience with our 2026 Infiniti QX80 Sport has been incredibly disappointing from beginning to end. With fewer than 1,000 miles, the vehicle suf experience with our 2026 Infiniti QX80 Sport has been incredibly disappointing from beginning to end. With fewer than 1,000 miles, the vehicle suffered a catastrophic transmission failure while we were traveling with our family. It lost power on the freeway, displayed multiple system failures, and ultimately required a complete transmission replacement. The vehicle remained out of service for 40 days. After months of working through Infiniti’s arbitration process, Infiniti determined that we qualified for a replacement vehicle under the lemon law process and approved both a replacement vehicle and reimbursement. Unfortunately, obtaining the approved resolution has been almost as frustrating as the vehicle failure itself. We have spent more than 70 days repeatedly following up for updates, leaving voicemails, sending emails, and providing documents. Timelines have come and gone without communication, callbacks have been missed, and commitments have not been honored. At one point, we were even instructed to insure the replacement vehicle before taking possession of it, despite not having a delivery date. The mechanical failure was disappointing, but the handling of this case afterward has been even more concerning. Customers should not have to spend months chasing communication after a replacement has already been approved. We expected transparency, accountability, and follow-through from a luxury manufacturer. Unfortunately, that has not been our experience. More
by Ali Hadley
May 31, 2026
Sales people were nice. Took longer to complete paperwork than expected. About 3 and a half hours for vehicle we already had put down a deposit on. Also thought it was stran Took longer to complete paperwork than expected. About 3 and a half hours for vehicle we already had put down a deposit on. Also thought it was strange to have the Infinity customer need to walk over to the Nissan dealership to complete the process with the Finance Manager. I think the Finance Manager should have a second office within the Infinity building and be the one walking. More
by jwgrzyb
Verified CustomerOther Employees Tagged: Antonio Jackson, Claudia
May 23, 2026
The service and employees are always good. They very knowledgeable and efficient, wouldn’t take my vehicle any where else They very knowledgeable and efficient, wouldn’t take my vehicle any where else More
by UC.ROSEZEITH
Other Employees Tagged: Kevin LaRue, Susan Rocca, Roberto Perez, Angie Morales-Martinez, Precious Rivera
May 13, 2026
Very kind very nice and friendly They always treat me and they always take care of me and my car extent job and they always take care of me and my car extent job More
by JONNYSALAS
Other Employees Tagged: Kevin LaRue, Susan Rocca, Roberto Perez, Damon Coats, Steve Staluppi, Angie Morales-Martinez, Timothy Curlee , Kenneth Franchek
April 15, 2026
Brandon was amazing. .the entire experience took longer than I expected but I was very happy and appreciated their patience..they actually found me a higher credit score.. .the entire experience took longer than I expected but I was very happy and appreciated their patience..they actually found me a higher credit score.. I've never traded in a car before..so the experience was truly amazing...this is my second purchase and like the time before..I'm very happy More
by cimzerun
April 10, 2026
I found the experience exceptionally good. Everyone truly worked to pull the purchase together and they were both helpful and pleasant Everyone truly worked to pull the purchase together and they were both helpful and pleasant More
by sabina.ephraim
Other Employees Tagged: Brandon Ericksen
March 27, 2026
Muy excelente servicio y me gusta mucho infiniti 100% muy amable y excelente carro y 100% regreso a infiniti amable y excelente carro y 100% regreso a infiniti More
by dannymadrid14
Other Employees Tagged: Kevin LaRue, Susan Rocca, Roberto Perez, Damon Coats, Steve Staluppi, Angie Morales-Martinez, Timothy Curlee, Precious Rivera , Kenneth Franchek
January 08, 2026
Extremely friendly with professional and fast service. Greeted by name and environment welcoming to all Greeted by name and environment welcoming to all More
by BPAAUWENAVORI
Other Employees Tagged: Kevin LaRue, Susan Rocca, Roberto Perez, Damon Coats, Steve Staluppi, Angie Morales-Martinez, Timothy Curlee, Precious Rivera , Kenneth Franchek, Owner Moe is a great dealer representative
May 09, 2025
Great buying experience on my New QX60! Fun fast and easy. The QX60 compared to other similar luxury SUVs just comes in price way under the other vehicles I shopped. But once you get in the Fun fast and easy. The QX60 compared to other similar luxury SUVs just comes in price way under the other vehicles I shopped. But once you get in the car, you feel equal if not more of a luxury feel. More
by LVKnights
Other Employees Tagged: Susan Rocca, Angie Morales-Martinez , Tim Donnelly, Heidy Gonzalez
