Brandon Balassi
Brandon Balassi at Niello Volkswagen
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Brandon Balassi

Sales Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
60 Reviews

Dealership Experience

9 yrs, 3 mos

4.9

60 Reviews

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60 Reviews of Brandon Balassi

October 21, 2024

Dealership Rating
Employee Rating

Everyone was personable, genuine and really went out of their way to make us happy with our purchasing experience. Thank you Niello VW- We are very happy with our new Golf R and your dealership! More

by D Bell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Congratulations on your new Golf R! Scott Russo General Manager srusso@niello.com

October 09, 2024

Dealership Rating
Employee Rating

Technician(can’t remember his name) I think Zach and Jacob was amazing and got my car running like a champ. More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Moreno , Jack and Zach

Oct 10, 2024

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach, Jacob, and our team met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 26, 2024

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This is our second car from Niello and both experiences could not have been better! We always receive the best service from the team at Niello VW! Brandon, Logan and Spencer were absolutely amazing, 10/10 More

by LILJESSZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Jose Soriano , Spencer 5-stars, Brandon 5-stars!

Sep 26, 2024

Niello Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volkswagen are glad to have you as a customer. Scott Russo General Manager srusso@niello.com

September 26, 2024

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Jose of Niello went the extra mile for us. Allowed us multiple test drives int he same day, took note of our concerns with the car and attended to them, and stayed 2 hours past their schedule More

by DeeDubs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Gwaltney III , Jose Soriano

Sep 27, 2024

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Russo General Manager srusso@niello.com

September 07, 2024

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Employee Rating

Did not help me out at all with battery replacement and should have been covered under warranty and did the minimum to make the customer happy I will be contacting BAR to resolve issue More

by abdulibrahim34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 11, 2024

Niello Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 31, 2024

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Brandon and the crew make my car buying experience simple and easy. This won’t be the last car I buy from Niello VW More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2024

Niello Volkswagen responded

Matt, we are very happy to hear that Brandon provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Russo General Manager srusso@niello.com

August 29, 2024

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They made the car buying process, simple, easy and fast! This wasn’t the first car I’ve bought from Niello Volkswagen and it won’t be the last. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Niello Volkswagen responded

Matt, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Russo General Manager srusso@niello.com

August 24, 2024

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Employee Rating

Everyone was great! ! Drove a few cars to pick which one we wanted and it went smoothly. They fed us lunch while we were doing paperwork too. GREAT Experience More

by NCOBURN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2024

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Russo General Manager srusso@niello.com

August 15, 2024

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Employee Rating

Ray was the absolute Best Car sales person I have ever dealt with...courteous, patient More

by RPHILLI777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 15, 2024

Niello Volkswagen responded

It's fantastic to hear that Ray provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

August 13, 2024

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Employee Rating

excellent work by the entire team and i love this dealer ship thanx again jose More

by SGAGAN1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2024

Niello Volkswagen responded

Thank you so much for your kind words for Jose and for taking the time to leave us this wonderful feedback! Scott Russo General Manager srusso@niello.com

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