Brandon Adrian
Brandon Adrian at Reliable Nissan

Brandon Adrian

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.2
49 Reviews
4.2

49 Reviews

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49 Reviews of Brandon Adrian

February 19, 2026

Dealership Rating
Employee Rating

It was excellent service and my car was completed timely I was in and out in no time at all! More

by Josephineargaez78
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Feb 19, 2026

Reliable Nissan responded

Thank you for sharing your wonderful experience! We're thrilled to hear you received excellent service and that your vehicle was completed quickly. Your feedback means a lot to us, and we look forward to serving you again!

February 19, 2026

Dealership Rating
Employee Rating

Will not be returning, 2nd time my car is leaking from an oil change. The customer service was good but ruins it when a service on my car isn't done correctly. More

by Delilahguardiola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramon Mendoza

Feb 19, 2026

Reliable Nissan responded

We understand how important it is for service work to be completed accurately and consistently. Our team is committed to maintaining high standards and delivering dependable results alongside attentive customer care. Feedback like this is taken seriously as we continually refine our processes. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address your concerns directly.

February 19, 2026

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Employee Rating

I think they were very courteous very helpful. They worked every thing out that I needed to be done on my vehicle. I’m very appreciative of them doing all that they could do to keep it within the More

by mksampson41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Mendoza

Feb 19, 2026

Reliable Nissan responded

Thank you for your kind words! We're thrilled we could work within your budget while taking care of your vehicle's needs. Your appreciation means everything to our team at Reliable Nissan, and we look forward to serving you again.

February 17, 2026

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Employee Rating

I came in for an oil change with a coupon for $49. 99. When I got home and reviewed my bill I was charged $54.55 for “parts”! What parts are needed for an oil change other than the filter. When I email More

by Stuart_p_berman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramon Mendoza

Feb 19, 2026

Reliable Nissan responded

We strive to provide transparent pricing and clear communication regarding all charges associated with service visits. Our team works to ensure questions are addressed promptly and accurately. Feedback like this helps us review our billing and communication processes to maintain customer trust. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can assist you directly.

February 17, 2026

Dealership Rating
Employee Rating

I have never dealt with a more unprofessional dealership. Everyone passes the buck to someone else. No one is ever available for consult when you have an issue. I bought my new car from them that evening fou More

by medmiston3565
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 19, 2026

Reliable Nissan responded

We strive to provide professional, attentive support for every vehicle purchase and service visit. Our team works to address concerns thoroughly and ensure customers feel informed and supported. Feedback like this helps us review processes and reinforce accountability across all departments. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can connect directly.

February 17, 2026

Dealership Rating
Employee Rating

Service was good and issues were addressed Thank you for all your help and fixing the issues More

by dzsanch
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Feb 17, 2026

Reliable Nissan responded

Thank you for your positive feedback! We're glad we could address your issues and meet your expectations. We appreciate you taking the time to share your experience and look forward to serving you again at Reliable Nissan.

February 16, 2026

Dealership Rating
Employee Rating

I still do not have my paperwork. They still have not explained what work was done. My truck was left in a mess. Razor blade left in truck and passenger speaker is no longer working. More

by Rj1995v
Recommend Dealer
No

Other Employees Tagged: Brandon Adrian

Feb 17, 2026

Reliable Nissan responded

We understand the importance of clear documentation and returning every vehicle in proper condition. Our team is committed to providing thorough explanations of completed work and maintaining attention to detail throughout the service process. Feedback like this is taken seriously as we continually review our procedures and quality standards. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

February 15, 2026

Dealership Rating
Employee Rating

I felt very happy with the way you all helped me. Thank you all, I appreciate it. More

by ILANAGARCIA600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Mendoza

Feb 17, 2026

Reliable Nissan responded

Thank you so much for your kind words! We're thrilled that our team was able to help you and make your experience positive. Your appreciation means a lot to us at Reliable Nissan.

February 15, 2026

Dealership Rating
Employee Rating

They were very helpful and answered all of my questions Very friendly too That is it More

by erica.wright76
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Feb 17, 2026

Reliable Nissan responded

Thank you for the review! We are glad our team was able to help answer all your questions in a friendly manner.

February 14, 2026

Dealership Rating
Employee Rating

I think they all did an exceptional job on your communicating with me about what needs to be done or any suggestions that need to be done the only thing that I have to say that would be a downfall More

by dawnegaddis
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Feb 17, 2026

Reliable Nissan responded

Thank you for your positive feedback about our team's communication and service recommendations. We appreciate you pointing out the issues with tire pressure service and window cleaning - this helps us improve. We truly value your loyalty as a returning customer and your honest feedback.

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