Brandi Ford-Rodgers

I recently visited BMW of Silver Spring and was impressed by the outstanding level of service and professionalism. It was welcoming and they went above and beyond to ensure my needs were met. The showroom by the outstanding level of service and professionalism. It was welcoming and they went above and beyond to ensure my needs were met. The showroom and selection of vehicles were top notch, making it easy to find the perfect BMW for me. Abiola, my sales rep was knowledgeable, patient and transparent. The finance department was equally efficient and helpful. I truly appreciated their honesty and integrity in the process. I highly recommend this dealership to anyone looking fir a quality car-buying experience! More

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Brandi provided exceptional service. She got my car my appointment in the next day & out the following day. She got my car my appointment in the next day & out the following day. More

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Always professional. Discussed maintenance to be performed, given a time estimate. Waiting area is comfortable. Car ready for pickup close to estimated time. Cost was Discussed maintenance to be performed, given a time estimate. Waiting area is comfortable. Car ready for pickup close to estimated time. Cost was close to what I expected. More

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The service is always very good and my service rep Brandy Rodgers always goes out of her way to make sure everything is perfect for me !! Rodgers always goes out of her way to make sure everything is perfect for me !! More

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The customer service is marvelous, and they will welcome you to the BMW family. Thank you Christian for your love and kindness. you to the BMW family. Thank you Christian for your love and kindness. More

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Brandi has been my service advisor for several years. She's very efficient, friendly and courteous. She's a pleasure to work with. She's very efficient, friendly and courteous. She's a pleasure to work with. More

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Awesome service from salesmen, to service reps and last but not least the BMW Genius. Professional and responsive. but not least the BMW Genius. Professional and responsive. More

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It was not our first experience with BMW of SS. This time all went smoothly as always and Miguel Mendez, our sales person, was tremendously helpful and supportive. This time all went smoothly as always and Miguel Mendez, our sales person, was tremendously helpful and supportive. More

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The XM Label marks my sixth BMW, with four of those six cars purchased from BMW of Silver Spring. This is also the second vehicle I’ve bought from Desirea, who is incredibly welcoming, patient, and knowled cars purchased from BMW of Silver Spring. This is also the second vehicle I’ve bought from Desirea, who is incredibly welcoming, patient, and knowledgeable. If she doesn’t have an immediate answer, she always knows exactly who to consult to get the information I need. Overall I’ll give Desirea 10/10 Over the past 15 years, I’ve visited numerous BMW dealerships, but none have matched the exceptional customer service provided by BMW of Silver Spring. Also, my service advisor, Brandi, is truly exceptional. More

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I have been going to BMW of Silver Spring to service my BMWs for 20 years and I have always had good experiences. Brandi Rodgers has been my service advisor for several years. Brandi is very professional a BMWs for 20 years and I have always had good experiences. Brandi Rodgers has been my service advisor for several years. Brandi is very professional and clearly explains my options for routine service and/or other needed work. More

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