Branden York

My overall experience was excellent. This was my first time buying from Mac Haik. Bryan greeted us when we came in. We had never owned an EV and we had a lot of questions. Bryan brou This was my first time buying from Mac Haik. Bryan greeted us when we came in. We had never owned an EV and we had a lot of questions. Bryan brought in a service tech with EV experience and he answered our questions. Bryan had to find the EV we had seen from the Chevrolet.com inventory, it was not checked in yet, but we got the deal that was advertised. Bryan took care of us and the process. He was kind, personable, knowledgeable. I would recommend Bryan to a friend. We bought an Equinox EV using the federal tax credit and the dealership made it easy.. More

by SHARPLET Verified Customer Verified Customer

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These guys went above and beyond to help my wife and I purchase a 2024 suburban. At no point during the experience did we feel pressured or misguided. It was a refreshing experience to deal with a dealers purchase a 2024 suburban. At no point during the experience did we feel pressured or misguided. It was a refreshing experience to deal with a dealership that wasn't trying to shove us into a vehicle. 10 out of 10 will recommend and will definitely do more business here! More

by WESTWILDCATER Verified Customer Verified Customer

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Ms. Cooks was dedicated and committed to the sale helped optimize my purchase by giving subject matter expertise on ac value and forecasting. She was very enthusiastic and sincere. optimize my purchase by giving subject matter expertise on ac value and forecasting. She was very enthusiastic and sincere. More

by JONMADDEN1911 Verified Customer Verified Customer

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Was originally told that they could not get to where I wanted to be on the vehicle so as I was leaving the sales Mgr came out and gave me the deal I was asking for wanted to be on the vehicle so as I was leaving the sales Mgr came out and gave me the deal I was asking for More

by OCFDOG Verified Customer Verified Customer

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Erdwin Dominguez, how can I ever repay you for being SO loyal and SO trustworthy! This is my second vehicle from you and the service (as always) was beyond great! You have now earned interest from Bussell loyal and SO trustworthy! This is my second vehicle from you and the service (as always) was beyond great! You have now earned interest from Bussell & Sons for fleet & personal vehicles, we will be contacting you soon to discuss! Thank you for being such an amazing agent to work with!! More

by Jillian San Felipe Verified Customer Verified Customer

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The whole experience was the worst one I’ve ever had. I purchased a "2022 Chevy Silverado 1500 custom" Initially, everything seemed fine, but after the first day, I started experiencing issues when rever I purchased a "2022 Chevy Silverado 1500 custom" Initially, everything seemed fine, but after the first day, I started experiencing issues when reversing. I hoped the problem would resolve itself after a few days, but when it persisted, I took the car to service. Unfortunately, it remained there for a week with no communication—no phone calls, no messages, nothing. After a week, they called my wife, even though I was the buyer, and pressured her to agree to a charge for replacing a flat tire that I had not encountered before bringing the car in. I called the service and insisted that I had given them the car in good condition, with no problems relating to the tires. I then spoke with the manager and told him, " I only drove it for 3 days and brought it to you without a flat tire." He replied that they would fix the tire, and I responded, "No, sir, you’re going to replace it, not fix it." In the end, they did replace it. After 2 days, I was informed that the car was ready for pickup. I was optimistic, but sadly, the same problem resurfaced after just 1 day. I took the car back to service and showed them a video of the issue. It remained there for another week. During this time, I realized I had forgotten my driver’s license at the dealership when they provided me with a loaner car. When I went to retrieve my license, I asked about my vehicle. They informed me that it was ready and that there were no issues. If I hadn’t gone to get my license, I might still be waiting for an update. Additionally, no one explained the repairs made to the car, and I did not receive any paperwork indicating that I had left my vehicle in their care. When I returned to pick it up, they simply handed me the keys without verifying my information. I also inquired about trading in the vehicle and was surprised when the sales manager mentioned that the price would be affected due to the time I had driven it, despite it being in service for a significant portion of that month. Overall, this experience has been quite disheartening. I arrived at the dealership at 3:30 PM and left at 9:30 PM, feeling frustrated. While I understand that many people have had positive experiences with Mac Haik, my own experience has left me disillusioned. The only positive aspect of my visit was the water bottle provided, and beyond that, I found little to commend. Unfortunately, I would not recommend this dealership and have no intention of returning. I'm also concerned that this vehicle may be sold again with the same issues if the service department claims it is in good condition. More

by FEDY.BENZ Verified Customer Verified Customer

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I have bought a few vehicles at Machaik Dealerships. Great service. Delray is a great asset to your dealership. Good vehicle prices. Great service. Delray is a great asset to your dealership. Good vehicle prices. More

by RASANCHEZ42 Verified Customer Verified Customer

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World class customer service. Delroy exceeded my expectations by going above and beyond to get the best deal possible. All of my requests were met and I am grateful for the servic Delroy exceeded my expectations by going above and beyond to get the best deal possible. All of my requests were met and I am grateful for the service. More

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The best customer service I have ever had thus far. Made the entire process easy and understandable. I would highly recommend promotions for the whole Mac Haik Team. I couldn’t thank the organization e Made the entire process easy and understandable. I would highly recommend promotions for the whole Mac Haik Team. I couldn’t thank the organization enough. More

by LVL3SNIPER Verified Customer Verified Customer

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The best customer service I have ever had this far. I can’t thank Mr. Lacy and the entire Mac Haik team enough. Highly recommend Mr. Lacy and his team receive a promotion. I would definitely recommend I can’t thank Mr. Lacy and the entire Mac Haik team enough. Highly recommend Mr. Lacy and his team receive a promotion. I would definitely recommend this dealership to my fellow veterans and employees at my business. More

by LVL3SNIPER Verified Customer Verified Customer

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