Brand Glerup

I'm unsure of who actually did the appraisal of our trade in but felt it was significantly undervalued. in but felt it was significantly undervalued. More

by LONMERRITT Verified Customer Verified Customer

Report | Print

We purchased a 2025 Subaru Crosstrek, this was our second new vehicle purchase within the past 2 years. We had the same salesperson Brad Glerup, he was outstanding - top notch. He alone gets 5 stars. He is new vehicle purchase within the past 2 years. We had the same salesperson Brad Glerup, he was outstanding - top notch. He alone gets 5 stars. He is personable, easy going, and made all of the initial car selecting stuff an easy and stress free. However, the remainder of the transaction was less than desirable. We had a trade in, a leased Ford vehicle. We included the final 2 payments and disposition fee with our amount that was due at signing. To get to the point, after being sent a bill by Ford for the final two payments and the disposition fee (that was less than what we were asked to provide by Subaru and was never refunded the difference) along with a phone call by Ford Credit inquiring about the money that was owed to them. Well, after 3 phone calls to the finance department at Utica Subaru getting nowhere and no help we made one final call that thankfully was answered by a lady willing to help resolve the issue. The vehicles are great, Brad was great, even the delivery specialist gentleman was outstanding! Unfortunately, the finance department is not at all in the same league as the other departments. More

Report | Print

Brad made this process extremely easy. We will come back the next time we’re looking for a vehicle. We will come back the next time we’re looking for a vehicle. More

by ODDOE Verified Customer Verified Customer

Report | Print

Brad made this process extremely easy. We will come back the next time we’re looking for a vehicle. We will come back the next time we’re looking for a vehicle. More

by ODDOE Verified Customer Verified Customer

Report | Print

The staff was very friendly, and the purchase and lease were smooth. Pick up was a little lengthy, but the staff made us comfortable. were smooth. Pick up was a little lengthy, but the staff made us comfortable. More

by ECROFUT Verified Customer Verified Customer

Report | Print

Service was great, very clean and welcoming. Staff, especially Mike Green, knowledgeable about vehicle and professional. Staff, especially Mike Green, knowledgeable about vehicle and professional. More

by MARYLABRECHE Verified Customer Verified Customer

Report | Print

The dealership is very accommodating Very clean building Staff is very friendly and helpful I would recommend building Staff is very friendly and helpful I would recommend More

by KAYAGER Verified Customer Verified Customer

Report | Print

Everything went smoothly, good offer on my trade. Brad was the best salesperson I've worked with in a long time. Brad was the best salesperson I've worked with in a long time. More

by JENNIFERELDRED32 Verified Customer Verified Customer

Report | Print

The sales room was full of energy and lively when I went. The sales person who took care of me, Brad Glerup was a good combination of informality and information. He responded to my questions clearly. I j The sales person who took care of me, Brad Glerup was a good combination of informality and information. He responded to my questions clearly. I just picked up my car after undercoating from Vincent Gonzalez so the interaction wasn't extensive but he was outgoing as well as being clear and concise in his communication More

by RKINNEL0 Verified Customer Verified Customer

Report | Print

I have purchased my last 3 cars from this location. They make the chore of purchasing a car so easy and seamless. Great to work with. Highly recommend. They make the chore of purchasing a car so easy and seamless. Great to work with. Highly recommend. More

by DANICIA Verified Customer Verified Customer

Report | Print