Braiden Draper
Braiden Draper at Ken Garff Mercedes-Benz of Salt Lake City
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Braiden Draper

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.8
71 Reviews
4.8

71 Reviews

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71 Reviews of Braiden Draper

November 04, 2024

Dealership Rating
Employee Rating

Vivian is the best! ! Always goes above and beyond to help. 20 out of 10!!! More

by johaupt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 03, 2024

Dealership Rating
Employee Rating

The service staff were attentive and very kind. They actually did find a loaner vehicle for me to drive. The manager Dave Bennion cid always most welcoming as is all his team. They kept me updated More

by stefaniblayden
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dave Bennion, Garret Garret

Nov 08, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 26, 2024

Dealership Rating
Employee Rating

Prompt, pleasant experience. Dealer waiting area amenities are great. Service support was great as well as the parts department. More

by UALINDIA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Vieweg

Oct 28, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 13, 2024

Dealership Rating
Employee Rating

Communication and service were the best. Why do you need fifteen words when short and pithy are better More

by SWL0
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 09, 2024

Dealership Rating
Employee Rating

Ken Garff has always provided me with prompt and polite service within appropriate limits and have often exceeded my expectations. More

by tbrunker8130
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

Oct 16, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 05, 2024

Dealership Rating
Employee Rating

Very professional and quality work. Completely satisfied with the repairs. Will always recommend them for sales and service. More

by DEWIGHTA
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

October 02, 2024

Dealership Rating
Employee Rating

dealer, tech. , and everyone were responsive, knowledgable, and prompt with regards to addressing the problem with my vehicle More

by MEANN_B
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Telford

Oct 02, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 02, 2024

Dealership Rating
Employee Rating

Everyone was nice and friendly and took great care of my car. It was more than I expected. More

by daisy.lal10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 02, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

September 24, 2024

Dealership Rating
Employee Rating

Great dealership with great people. Only drawback was that they did not wash my car. More

by RUDDD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes, Star Castenada

Sep 27, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 22, 2024

Dealership Rating
Employee Rating

Vivian is warm and friendly and always updates me with my car when it has changes More

by KELLYRYANGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

Sep 23, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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