Braiden Draper
Braiden Draper at Ken Garff Mercedes-Benz of Salt Lake City

Braiden Draper

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.8
106 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

2 yrs, 3 mos

4.8

106 Reviews

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106 Reviews of Braiden Draper

November 29, 2025

Dealership Rating
Employee Rating

It is top quality service I just wish it could have been a little more affordable More

by Tino.godoy
Service Price Transparency
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Recommend Dealer
Yes

November 23, 2025

Dealership Rating
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Braiden was very courteous and professional. Left my car to be serviced and got a loaner quickly. Braiden updated me every set of the service process. More

by marigaitan
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Recommend Dealer
Yes

October 27, 2025

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We had great services from Ken Garf Mercedes Salt Lake City! Thank you very much! More

by tabh1402
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Recommend Dealer
Yes
Nov 10, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 16, 2025

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They treated me like a million dollar customer. It was fabulous. I cannot say enough good about the service. More

by scott.anderson
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Recommend Dealer
Yes

October 06, 2025

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Thank you for always providing a timely and very thorough service! Looking forward to using you when my next service is due. More

by ninerkids1821
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Recommend Dealer
Yes
Oct 08, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 16, 2025

Dealership Rating
Employee Rating

Braiden did a great job and kept me updated the entire day! Thank you for your service More

by kae.lynne
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Recommend Dealer
Yes
Sep 19, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 28, 2025

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Employee Rating

Overall I support this dealer. Service advisors are great! However they have recommended fluid flush four times and can't fix the record that shows it has been done. Though not More

by Nope
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Recommend Dealer
Yes
Sep 02, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com

August 12, 2025

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Employee Rating

Excellent service experience. This was an emergency repair issue, and they were able to get me in without an appointment and fix the problem by the next day. I was very pleased. More

by jamesblanch
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Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

August 11, 2025

Dealership Rating
Employee Rating

They are attentive to the issues the customers raise, and do a good job of addressing them timely. More

by MNORB
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Recommend Dealer
Yes

August 10, 2025

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Employee Rating

Braiden made an estimate and sold me tires. He was pleasant to work with, and performed as he said he would. I would recommend him as an exemplary employee. More

by joelmallred
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Recommend Dealer
Yes
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