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Braiden Draper
Braiden Draper at Ken Garff Mercedes-Benz of Salt Lake City
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Braiden Draper

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.8
73 Reviews
4.8

73 Reviews

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73 Reviews of Braiden Draper

November 15, 2024

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Employee Rating

Really good customer service and friendly, they answer all the questions that I need help. More

by Doduc
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Service Time
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Recommend Dealer
Yes
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Nov 18, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 14, 2024

Dealership Rating
Employee Rating

They have always treated me extremely well and looked after every aspect of my service visit. When something seemed off, they did their best to make it right! Great customer service and attentive to th More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dillon Jones , Jacob Alviso

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Nov 18, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 04, 2024

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Employee Rating

Vivian is the best! ! Always goes above and beyond to help. 20 out of 10!!! More

by johaupt
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toni Seely, David Laccaorce, Vivian Montes, Garret Garret

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Nov 08, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 03, 2024

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Employee Rating

The service staff were attentive and very kind. They actually did find a loaner vehicle for me to drive. The manager Dave Bennion cid always most welcoming as is all his team. They kept me updated More

by stefaniblayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Bennion, Garret Garret

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Nov 08, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 26, 2024

Dealership Rating
Employee Rating

Prompt, pleasant experience. Dealer waiting area amenities are great. Service support was great as well as the parts department. More

by UALINDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Vieweg

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Oct 28, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 13, 2024

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Employee Rating

Communication and service were the best. Why do you need fifteen words when short and pithy are better More

by SWL0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 09, 2024

Dealership Rating
Employee Rating

Ken Garff has always provided me with prompt and polite service within appropriate limits and have often exceeded my expectations. More

by tbrunker8130
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

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Oct 16, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 05, 2024

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Employee Rating

Very professional and quality work. Completely satisfied with the repairs. Will always recommend them for sales and service. More

by DEWIGHTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mickey Dailey, Kyle Jeffrey, Denice Jeffrey

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Oct 07, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

October 02, 2024

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Employee Rating

dealer, tech. , and everyone were responsive, knowledgable, and prompt with regards to addressing the problem with my vehicle More

by MEANN_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Telford

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Oct 02, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 02, 2024

Dealership Rating
Employee Rating

Everyone was nice and friendly and took great care of my car. It was more than I expected. More

by daisy.lal10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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