Braelynn Merrell
Braelynn Merrell at Mastrovito Hyundai

Braelynn Merrell

Service Adviser

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
4.9
378 Reviews
4.9

378 Reviews

Write a Review

378 Reviews of Braelynn Merrell

November 21, 2025

Dealership Rating
Employee Rating

i am very impress on service, and the only comment no sugar or creamer for coffee and donuts would be a nice touch while waiting More

by scander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 19, 2025

Dealership Rating
Employee Rating

I like my oil changed more often than the standard schedule. You could say it was just an oil change, but something happened that made it exceptional. I was cheerfully greeted by Rhiannon Rosen and More

by jeff.l.shepard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhiannon Rosen

November 18, 2025

Dealership Rating
Employee Rating

This is a great dealership with great staff. It’s always a pleasure to bring my cars to them for service. (Incidentally, all three cars of mine were purchased here…) More

by tomantonoff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 13, 2025

Dealership Rating
Employee Rating

Excellent service as usual everyone at the dealership is pleasant to deal with and very knowledgeable service department is second to none More

by agerardo1805
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 12, 2025

Dealership Rating
Employee Rating

Service technician performed all the required work in a timely fashion (oil change, tire rotation, filter replacements, etc.). More

by tdangle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2025

Dealership Rating
Employee Rating

Did oil change and NYS inspection Disappointed they didn’t rotate frontier tires though as we talked about More

by davidg3777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 05, 2025

Dealership Rating
Employee Rating

Outstanding customer service and support. No hassle, easy experience. You have earned a lifetime customer. More

by muckdog12760
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 04, 2025

Dealership Rating
Employee Rating

Best car-buying and best car-service experience ever. Bought three cars from this sho in three years. More

by tomantonoff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser

October 28, 2025

Dealership Rating
Employee Rating

I was very happy that my issue was resolved. The service department staff are friendly and helpful. More

by whitepony3470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser

October 18, 2025

Dealership Rating
Employee Rating

Good people in both sales and service. I highly recommend both. Give them a try. More

by jacwood22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Collis, Luke Kiser

1
...

Dealership Inventory (634 Vehicles)

new 2026 Hyundai IONIQ 5 car, priced at $45,555
2026 Hyundai IONIQ 5
new
Blue exterior
AWD
new 2026 Hyundai Tucson car, priced at $34,545
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade car, priced at $52,110
2026 Hyundai Palisade
new
Blue Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Tucson car, priced at $34,535
2026 Hyundai Tucson
new
Gray exterior
AWD
used 2023 Hyundai Tucson car, priced at $26,999
2023 Hyundai Tucson
used
Phantom Black exterior
Automatic
All-wheel Drive
new 2026 Hyundai Tucson car, priced at $34,535
2026 Hyundai Tucson
new
Shimmering Silver exterior
AWD