Braelynn Merrell
Braelynn Merrell at Mastrovito Hyundai

Braelynn Merrell

Service Adviser

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
4.9
386 Reviews
4.9

386 Reviews

Write a Review

386 Reviews of Braelynn Merrell

January 17, 2026

Dealership Rating
Employee Rating

Service was excellent, staff was very courteous, knowledgeable and helpful. Waiting area was clean and comfortable. More

by BMCLARK104
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 17, 2026

Dealership Rating
Employee Rating

Even though was a long service work all was good to get problem resolved ok More

by TUITMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 08, 2026

Dealership Rating
Employee Rating

What an amazing crew of people to deal with. Got the car I wanted for the price I wanted in the timeframe I wanted. Everyone I worked with was informative and were able to answer any questions More

by jerry.spallone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 02, 2026

Dealership Rating
Employee Rating

Second service I’ve had done on my new car, now have to call back because service light is on. Had to bring back my car after first service because skid plate was not properly fastened. Huge inconvenience. More

by alaina.gardinier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 01, 2026

Dealership Rating
Employee Rating

Very trustworthy and efficient team. Every experience has been very positive. I’ll definitely keep coming back. More

by tomantonoff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 28, 2025

Dealership Rating
Employee Rating

Friendly and cared for my time and needs. Made entire process easy and accurate. Constant follow ups provided. More

by eddieair
Recommend Dealer
Yes

December 21, 2025

Dealership Rating
Employee Rating

Mastrovito Hyundai sets the standard for other dealerships to follow. Seriously, with having fourteen cars bought in my life found that their approach is caring for people. Not just the customer More

by Jeff Shepard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 09, 2025

Dealership Rating
Employee Rating

Normally I give you guys the benefit of the doubt BUT my last appointments were horrible. My car was worse leaving you than before we brought it in. What you called wear and tear that suddenly wasn’t covere More

by ranaewynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 04, 2025

Dealership Rating
Employee Rating

Brae was amazing and helpful! Dealership was efficient and stuck by warranty without any issues More

by RNROGERS026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2025

Dealership Rating
Employee Rating

i am very impress on service, and the only comment no sugar or creamer for coffee and donuts would be a nice touch while waiting More

by scander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (633 Vehicles)

used 2023 Hyundai Tucson car, priced at $24,599
2023 Hyundai Tucson
used
Phantom Black exterior
Automatic
All-wheel Drive
new 2026 Hyundai SANTA FE HEV car, priced at $51,460
2026 Hyundai SANTA FE HEV
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2026 Hyundai Santa Fe car, priced at $42,755
2026 Hyundai Santa Fe
new
Atlantic Blue exterior
Automatic
All-wheel Drive
new 2026 Hyundai Tucson car, priced at $33,545
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2026 Hyundai SANTA CRUZ car, priced at $37,960
2026 Hyundai SANTA CRUZ
new
Phantom Black exterior
Automatic
All-wheel Drive
used 2023 Buick Envision car, priced at $32,899
2023 Buick Envision
used
Sapphire Metallic exterior
Automatic
All-wheel Drive