Bradley Denton
Product Specialist
Columbia Chrysler Dodge Jeep Ram Fiat
106 S James Campbell Blvd
Columbia, TN 38401
Dealership Experience
4 yrs, 4 mos
Industry Experience
7 yrs, 4 mos
8 Reviews
Write a Review8 Reviews of Bradley Denton
May 17, 2024
I purchased a used vehicle on May 2nd, 2024 and while the salesman was "somewhat" interactive via text throughout my initial interest, it quickly died off once I purchased the vehicle and requested that the salesman was "somewhat" interactive via text throughout my initial interest, it quickly died off once I purchased the vehicle and requested that the manager call me. I had reached out to the dealership on the morning of the 2nd to inquire about a vehicle and throughout the day, the salesman was able to answer some, not all questions I had. Enough to where I decided to move forward with the purchase. The salesman asked that i complete an online finance application to expedite the process as it was a 50-mile drive for me and i would not be at the dealership until after 5pm. I had completed the application and was informed that we would be good to go and he would see me shortly. Once i got to the dealership, I took the vehicle for a test drive and decided that i was interested. From this point forward i waited approx. 2.5 hours for them to "appraise" my trade in and COMPLETE the finance application, even though i had completed it earlier to expedite the process. While this was merely an annoyance, the next day is when the frustration came into play. Leaving the dealership at approx. 830pm to drive over an hour home, i was thrilled but noticed that the rear end wouldn't hold traction when accelerating. It was the next morning during a rainstorm that it appeared to be worse and that's when i noticed that the rear tires had little to no tread on them and immediately texted the salesperson to address my safety concerns. The salesperson responded the following day to let me know that he would speak with his manager. Over the next 3 days, it was crickets, even with my continuous text (to include pictures) until i was told that there was "nothing they could do and if i would like, the manager would reach out to me". Well here i am, roughly 2 weeks later, still sliding on wet pavement, having texted the salesman multiple times and no response. While i am in love with the truck, I am highly disappointed with the customer service and urgency of the staff and CDJR Columbia and would caution anyone thinking about doing business with this dealership. Once they have your signature, its crickets. More
Other Employees Tagged: Corey James
July 07, 2023
Bradley Denton his always provided top customer service. I not only purchased a car from him but I have referred people to him and they were extremely happy with the service he provided. I not only purchased a car from him but I have referred people to him and they were extremely happy with the service he provided. More
January 18, 2022
I had been in contact with a sales person from CDJR and they were advised that they would be available when we arrived down there from a 2 hour drive. We arrived and they were not available and handed us o they were advised that they would be available when we arrived down there from a 2 hour drive. We arrived and they were not available and handed us off to another sales person who knew nothing about the deal. The price on their website was not honored and we had to talk them down just to get to a price close to what they had initially said the vehicle would cost. We have them a 10 day payoff quote from our vehicle we were trading in. The lender from our trade did not get the check for 16 days and therefore after the payoff check from CDJR posted we still owed money on the trade in. We made a 2 hour drive for a vehicle that we didn’t get at the price we were initially told and owed on our trade in after. When I called them in reference to this I was initially placed on hold for 20 minutes with no one answering my call and when I hung up and called back it took two people asking who I was 3 times before I was able to talk to someone about the issue. The Jeep we purchased has already had to be taken to the shop because the rear lift gate button does not work and we were told at CDJR that the power was just turned off and all we had to do was turn the power on for it to work. That was also not true as it was a bad switch that we are now waiting on a part for. Next time I will spend a little more money and not waste my time with them. More
Other Employees Tagged: Emily Martin
November 29, 2021
One of the absolute worst car buying experiences I've had in a long time. We stopped at 9 dealerships during our purchasing process and I have to say that our experience at Columbia Chrysler was the worst. N in a long time. We stopped at 9 dealerships during our purchasing process and I have to say that our experience at Columbia Chrysler was the worst. Not only did the sales person not listen to what we were hoping to find, but he then tried to sell us two cars that were completely outside of our budget. All while trying to play the old game of "we'll find a payment that works for you." How about this, listen to your customer, care about your customer and earn your customer's business the right way! More
Other Employees Tagged: Peter Block
July 17, 2021
Got deposit with written statement and called back again that they cannot proceed with that . I missed another good deal with other dealership because of this . that they cannot proceed with that . I missed another good deal with other dealership because of this . More
Other Employees Tagged: Willie Philips