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Bradford Titone
Bradford Titone at Gordie Boucher Ford of Kenosha
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Bradford Titone

Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.6
303 Reviews
4.6

303 Reviews

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303 Reviews of Bradford Titone

April 02, 2025

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Employee Rating

Fantastic service experience, I love that my truck was delivered to my house. When needed, I will use your service dept again. More

by rizzi357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

March 29, 2025

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Employee Rating

Quick and easy check in along with friendly courteous service reps. Vehicle done on time. More

by PACKFAN_LUCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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Mar 29, 2025

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to having you as one of our valued customers for many more years to come! Belal Barakat Service Manager 262-697-0700

March 29, 2025

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Employee Rating

Bradford and the service team and the service manager went above and beyond for me both times than I was at the dealership and would highly recommend any other veterans to take their vehicles to your to More

by robertramsey1262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane Henderson, Larry Trimmer, Mel Burges

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Mar 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

March 26, 2025

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Employee Rating

This dealer told me I needed to replace parts which were brand new. They are corrupt. Stay away from them. More

by medarchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 29, 2025

Gordie Boucher Ford of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Belal Barakat Service Manager 262-697-0700

March 22, 2025

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Employee Rating

Great job. Keep up the good work had a great experience from the moment I pulled in the service area until I left. Thank you all More

by 06rider_steeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Eljiah Goodwin, Karen Cooper, Jessica Beesley, Lauren Haak, Sam Alcazar, Barb Derose, Katie Eckman, Mel Burges

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Mar 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

March 14, 2025

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Employee Rating

I was very pleased with my service experience. The new facility is outstanding! I have always felt the service at Boucher ford is one of the best around. I have used the pickup service and find More

by PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Cory Knutsen, Karen Cooper

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Mar 14, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

March 12, 2025

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Employee Rating

Bradford Titone is an EXCELLENT Service Manager! !! He works together with the technicians to always ensures we are informed and satisfied with whatever our vehicles need to keep running smoothly and More

by HARNZSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad Brad was able to help, and we hope to see you again! Belal Barakat Service Manager 262-697-0700

March 08, 2025

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Employee Rating

Exceptional service on my 2021 Bronco. The video service summary was great. Discounted oil change was a great value. More

by jtippman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Garay

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Mar 10, 2025

Gordie Boucher Ford of Kenosha responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

March 07, 2025

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Employee Rating

The dealership picked up the vehicle and checked everything told me the problem was gas that was to rich for the vehicle. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Eckman

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Mar 08, 2025

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Belal Barakat Service Manager 262-697-0700

March 05, 2025

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Employee Rating

Thank you for a job well done the vehicle drop pickup and drop off is great! More

by billdick917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2025

Gordie Boucher Ford of Kenosha responded

Bill, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

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