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Bradford Titone
Bradford Titone at Gordie Boucher Ford of Kenosha
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Bradford Titone

Service Advisor

Gordie Boucher Ford of Kenosha

8301 75th St
Kenosha, WI 53142

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4.6
290 Reviews
4.6

290 Reviews

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290 Reviews of Bradford Titone

January 24, 2025

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Employee Rating

It all started by taking my wife’s 2024 Ford Expedition in for its first oil change and tire rotation. I was greeted promptly, Bradford took the time to explain the rewards program that I wasn’t aware of a More

by Mark Koch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Leonard, Alfredo Rosales

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Jan 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us, Mark. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sal Pappalardo General Sales Manager 262-697-0700

Jan 24, 2025

Mark Koch responded

Respond publicly to Boucher Ford Kenosha, WI.

December 30, 2024

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Employee Rating

Have used it for over 5 years since we moved here great service and always ready to help More

by AMT1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Knutsen

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Jan 02, 2025

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to having you as one of our valued customers for many more years to come! Belal Barakat Service Manager 262-697-0700

December 11, 2024

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Employee Rating

Team Members from all managers loaner car, sales and service has been top notch. Thank you all again. Tom And Jen. More

by TDONAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2024

Gordie Boucher Ford of Kenosha responded

Thanks, Tom and Jen, for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

December 07, 2024

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Employee Rating

Did not complete required warranty work. Will find another dealer due to ongoing dealer issues More

by Dslats77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 07, 2024

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, We hope you will give us an opportunity to discuss this further with you. Please if you have time reach out to our General Manager Sal @ 262-925-2870 or email him at sal.pappalardo@boucher.com so he can try to make this right.

December 01, 2024

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Employee Rating

Went above and beyond to fix the problem. Bradford was awesome to deal with. When I buy a new truck it will be from them. More

by jjanda2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

November 28, 2024

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Employee Rating

Best Ford Service department in the Kenosha area! My strongest recommendation for your service needs! More

by SJAKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Cairo, Michael Yager, Larry Trimmer, Samuel Tidwell

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Nov 29, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review, We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Sal Pappalardo General Manager 262-697-0700

November 23, 2024

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Employee Rating

I have nothing more relevant to comment upon at this time. Everything was within required limits More

by MMONROE890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Cairo, Duane Henderson, Alex Luna

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Nov 23, 2024

Gordie Boucher Ford of Kenosha responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

November 16, 2024

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Employee Rating

Great service, very helpful, friendly sales team and service team. Polite and courteous. Willing to listen to what I needed and wanted. More

by ITISPHILB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Cairo, Jessica Beesley

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Nov 18, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

November 07, 2024

Dealership Rating
Employee Rating

I really like the service department communication, attention to detail, and the work that was recently done on my 2024 Ford edge. Also the concierge service was excellent to complete a very nice servi More

by Eugene Terning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Larry Trimmer, Samuel Tidwell

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Nov 11, 2024

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, Eugene, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

October 26, 2024

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Employee Rating

I was very impressed with the service of the Service Department. They were on top of things. More

by mhollar773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane Henderson, Jessica Beesley, Sam Alcazar, Katie Eckman

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Oct 27, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

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