Bradford Myles

Out of all the car dealerships I've been to in my life, Heritage Jeep Dodge Ram in Owings mills has been the best experience yet! Gregg and Bradford went through the weeds and painstakingly searched their Heritage Jeep Dodge Ram in Owings mills has been the best experience yet! Gregg and Bradford went through the weeds and painstakingly searched their inventory to find the perfect Jeep to fit my need, styling, and finance. They found a gorgeous Wrangler Sahara and I couldn't be happier. When it came to buying, Tony walked me through everything and made the process as painless as could be! The entire team is professional, diligent, and incredibly personal. Creating such a welcoming and enjoyable atmosphere in a dealership always seems to be the goal, but these three far exceeded a business model and have set the new standard! I highly encourage anyone to go to them and let them get you into the vehicle of your dreams! More

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I purchase a new vehicles every 2-3 years. I like a no nonsense experience and Bradford delivered! His product knowledge is world class. Like any vehicle purchase, there is a lot to manage, un I like a no nonsense experience and Bradford delivered! His product knowledge is world class. Like any vehicle purchase, there is a lot to manage, understand, and discuss. Bradford made this experience top tier! Sales management was engaged early and did NOT make this feel "salesy". It was a pleasant experience and very collaborative. I got the number for my trade that I wanted and I purchased the new RAM for the price I wanted. If it helps, know this; because the experience with Bradford was so good, two days later I sold my wife's car and bought another new car from Bradford. There is rarely an "easy button" with car purchasing. Bradford challenges that concept. A+++ More

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I had an amazing experience purchasing my car, thanks to Gregg and Bradford! From start to finish, they made the entire process smooth, stress-free, and enjoyable. They were professional, knowledgeable, and Gregg and Bradford! From start to finish, they made the entire process smooth, stress-free, and enjoyable. They were professional, knowledgeable, and truly went above and beyond to make sure I got the perfect car at a great price. Bradford took the time to understand exactly what I was looking for and was incredibly patient, answering all my questions without any pressure. Gregg made the financing process seamless, ensuring I got the best possible deal. Their customer service was top-notch, and I genuinely felt like they had my best interests at heart. If you're in the market for a new or used car, I highly recommend working with Gregg and Bradford. They made the experience easy, exciting, and completely hassle-free. Thank you both for making this such a great purchase! More

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Gregg is NOT your typical Finance guy. He spent a lot of time making sure that all of my questions were answered and stayed at the dealership after closing to make sure that I had my docu He spent a lot of time making sure that all of my questions were answered and stayed at the dealership after closing to make sure that I had my documents and that they were completed correctly. He was very kind and clearly someone who had experience in his line of work. You will live working with him! Thank You, Gregg! More

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I absolutely loved working with Bradford. He went above and beyond right from the start. I had enquired about a jeep that I saw on line and he was so kind to send a live video to with a com He went above and beyond right from the start. I had enquired about a jeep that I saw on line and he was so kind to send a live video to with a complete description and viewing of the entire vehicle. I have purchased many vehicles of all kinds and all different price points over the years, and have never had a salesperson go out their way as Bradford has. He is always upbeat, motivated, courteous and extremely respectful. It has been an honor to work with him and I will be sure to work with Bradford in the future. Thank you for all that you have done for me, Bradford!! More

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Brad and Gregg were extremely helpful when looking for the right vehicle for my growing family. They took the time to work with me on finding the right fit, and showed me different options that I hadn’t t the right vehicle for my growing family. They took the time to work with me on finding the right fit, and showed me different options that I hadn’t thought of that in the end, saved me money and got me more for my dollar. I am very appreciative of their expertise and thoroughness throughout the process. I would recommend them to anyone looking to buy a vehicle. More

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Went the extra mile to find the color & features I wanted on my Gladiator Rubicon. on my Gladiator Rubicon. More

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After purchasing my vehicle I was advised that they would look into a refund for a tire purchase a made with my previous lease that was covered through my warranty program. I reached out multiple times for o look into a refund for a tire purchase a made with my previous lease that was covered through my warranty program. I reached out multiple times for over a month to see the status of the claim. It took over a month for the sales rep to finally reach out and advise that I need to now process the claim myself after the claim was already made through heritage. More

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