Brad Schiller | Page 4

Poor Service Department Brought in a 2013 Ford Escape for service due to squeaking front brakes June 24th 2014. The service department said they checked the brakes well and Brought in a 2013 Ford Escape for service due to squeaking front brakes June 24th 2014. The service department said they checked the brakes well and couldn't find anything wrong. I accepted this thinking they would wear and the noise would subside. The noise became louder every time the brakes were applied. Returned to Huntington Ford on Julu 8th 2014 and left car for the day. Told service person that after driving the car for 15 minutes the brakes squeaked very loudly (100%) of the time. They said they would take it on a good test drive. That afternoon the service department called and said again, they couldn't find anything wrong with the brakes or rotors. I was told they had driven the car for a while and did not hear the noise. I thought to check the odometer when I dropped off the car, then checked when I picked it up. 2 miles were driven. I was quite upset. My husband called and spoke to Dave Watt (Service Manager) who said they drove the car for 15 minutes. Dave blantly lied about how long / far the car was driven. Next we contacted Brad Schiller (General Manager) and explained the situation. Brad was nice but did not even offer an appology for Dave lying or to say he will confront Dave and tell him customers can not be lied to. July 10th 2014 6:30PM took car back to dealer after driving 20 minutes from work. Brakes were squeaking very loudly. Serviceman drove the car and acknowledged the sound. Car was left overnight for service work. Brad nor the serviceman never appoligized for my inconvience or their lack of driving the car further the first two times. I would not reccomend this dealership to anyone !!!!!!!!!!!!!!!! The service department is NOT representing Ford Motor Company the way they should be. More

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There When I Needed Them Most Brad Schiller was there when I was in a difficult situation and thought I wouldn't be able to purchase a vehicle. In fact, I mention Huntington Ford Brad Schiller was there when I was in a difficult situation and thought I wouldn't be able to purchase a vehicle. In fact, I mention Huntington Ford and Brad Schiller in my book, "Let Me Tell You What Happened," because I was so grateful for his help. I would never go to another dealership! I have been working with Brad and Bruce Robinson for the last 12 years and they have always helped me along the way. Other dealerships were not accommodating whatsoever when I was in a desperate situation. I cannot be more thankful, and satisfied, with the service they have given me. More

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Great Experience! I have been purchasing vehicles from Huntington Ford for the past several years. If you looking to buy or lease a new vehicle, see Bruce Robinson and I have been purchasing vehicles from Huntington Ford for the past several years. If you looking to buy or lease a new vehicle, see Bruce Robinson and Brad Schiller. They have always taken great care of me and my family. That is why I have recommended them to many of my family and friends. If you're looking to be treated like a valued customer, see them. For service, Matt Weyers is the man to see. He knows what he is doing, and will make sure the job is completed to your satisfaction. More

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Good long term relationship of buying vehicles from Huntington. It's good when you don't have to start over every time you buy a vehicle. Huntington. It's good when you don't have to start over every time you buy a vehicle. More

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Definitely would recommend as your first and only choice. I wouldnt go anywhere else but to Huntington Ford in Rochester Hills! Why? Because for the past 31 years, Brad Schiller and John E Stoll both have I wouldnt go anywhere else but to Huntington Ford in Rochester Hills! Why? Because for the past 31 years, Brad Schiller and John E Stoll both have made my re-leasing simple & hassle free year after year, priced always competitive and affordable, always providing SUPERIOR Quality of work, and EXCEPTIONAL Customer Service and Delivery each and every time - as I reside outside of their general area. Their friendly personalities shine thru each time I return to re-lease. They make me feel like family. More

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Outstanding service from the front door to the back door. I have been dealing with Huntington Ford since 1981. No one comes close in service. I have been dealing with Huntington Ford since 1981. No one comes close in service. More

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